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April RB/ILL Quarterly Billing Available
by SWAN Communications 20 Apr '26

20 Apr '26

The Quarterly RB/ILL Billing has been published. Please visit the news post<https://swanlibraries.net/news/2026-04/95097> for full details. SWAN Library Services 915 Harger Road, Suite 260, Oak Brook, Illinois 60523 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net<https://support.swanlibraries.net/> <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

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SWAN strategic planning events
by SWAN Communications 20 Apr '26

20 Apr '26

Hello SWAN member libraries & staff-- SWAN is in the process of developing its five-year strategic plan, and we invite you to contribute your input on the organization's future direction. There are three upcoming in-person events at different library locations with facilitated discussions led by SWAN Board members Ridgeway Burns (Itasca), Jennifer Cottrill (Midlothian), and Zach Musil (Tinley Park). These events are open to all. We only ask that you register so we can probably plan for the event. Thursday, April 23rd 2:30 p.m. - 4:00 p.m. https://librarylearning.org/event/2026-04-23/swan-membership-strategic-plan… Tuesday, Apr 28th 1:30 pm - 3:00 pm https://librarylearning.org/event/2026-04-28/swan-membership-strategic-plan… Friday, May 8th 10:30 am - 12:00 pm https://librarylearning.org/event/2026-05-08/swan-membership-strategic-plan… If you have any questions, please feel free to contact me directly. Aaron Skog Executive Director aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * 630-326-7022 My pronouns: he/him/his SWAN Library Services 915 Harger Road, Suite 260, Oak Brook, Illinois 60523 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

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Resolved: Indexing issues in Aspen
by SWAN Communications 15 Apr '26

15 Apr '26

Good morning member libraries, Our Aspen indexes are running normally as of this morning around 9:30AM. Thank you for your patience! SWAN Library Services 915 Harger Road, Suite 260, Oak Brook, Illinois 60523 swanlibraries.net<https://swanlibraries.net/> • catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

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MessageBee Scheduled Maintenance on April 18th
by SWAN Communications 14 Apr '26

14 Apr '26

The MessageBee portal and notification service will be down for maintenance this coming Saturday, April 18th from 3:00 p.m. Central time for approximately 10 hours. This will affect access to the portal. SWAN has also rescheduled some weekend notifications to accommodate the downtime. All weekend notifications will be sent. Please see this news post for more information: MessageBee Scheduled Maintenance on April 18th<https://swanlibraries.net/news/2026-04/95095> Thank you! SWAN Library Services 915 Harger Road, Suite 260, Oak Brook, Illinois 60523 swanlibraries.net<https://swanlibraries.net/> • catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

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Indexing issues in Aspen
by SWAN Communications 14 Apr '26

14 Apr '26

Our indexes in Aspen are running slower than usual, due to the updates overnight to our Hoopla API. Changes to item availability (checked out and on shelf status) may not appear throughout the day, and changes to records or new records may not appear. The indexes in the catalog are currently running slow due to changes to the Hoopla APIs. We expect the indexes to catch up over the next 24-48 hours. Search, Holds, My Account, and other functionality are not impacted. We will post updates to the known issue<https://swanlibraries.net/issue/95094> <https://swanlibraries.net/issue/95094> and send an all clear when indexes have returned to normal processing times. SWAN Library Services 915 Harger Road, Suite 260, Oak Brook, Illinois 60523 swanlibraries.net<https://swanlibraries.net/> • catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

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Hoopla Enhancement in Aspen - Rollout April 13
by SWAN Communications 13 Apr '26

13 Apr '26

Dear Member Libraries, We are writing to inform you that the rollout for the Hoopla Enhancement in the online catalog will begin tonight, April 13th. What's Changing Each library will have its own Instant collection, with settings visible and synchronized through Midwest Tape. Please note that any settings configured in Aspen will continue to override Midwest Tape settings. While this update changes how each library's collection is brought into Aspen, there will be no visible changes for patrons. Rollout Details No downtime is expected, and library services should remain uninterrupted throughout the transition. If you have any questions, please do not hesitate to reach out. Please see our SWAN website for more information: Hoopla Enhancement in Aspen<https://swanlibraries.net/news/2026-02/95073> SWAN Library Services 915 Harger Road, Suite 260, Oak Brook, IL 60523 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

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SWAN staff out for in-service day Friday March 10, 2026
by SWAN Communications 09 Apr '26

09 Apr '26

SWAN Member Libraries: The SWAN staff will be attending an in-service day retreat April 10th. We will monitor systems throughout the day, but any requests will be responded to next week Monday. SWAN Library Services 915 Harger Road, Suite 260, Oak Brook, IL 60523 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) swanlibraries.net<https://support.swanlibraries.net/> SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

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SWAN Board seeking candidates - nominate yourself!
by SWAN Communications 06 Apr '26

06 Apr '26

Hello SWAN library directors & administrators- The SWAN Board is calling for representation from all member library directors/administrators for two at-large positions, with terms beginning on July 1, 2026. The online form to submit the self-nomination statement is open on the SWAN Support site (login required). Information about the SWAN Board, the election timetable, and SWAN governance can be found on the SWAN Board webpage under "Information for Board Members." Self-nomination form https://swanlibraries.net/form/94600 The self-nomination form will be open until Friday, April 24th. If you have any questions about the board or would like to reach out to current board members, please reach out! SWAN Board Member Library Email Term Expires Samantha Johnson Roselle Public Library sjohnson(a)rosellepld.org July 1, 2026 Jennifer Cottrill Midlothian Public Library jcottrill(a)midlothianlibrary.org July 1, 2026 Dawn Bussey Glen Ellyn Public Library dawnbussey(a)gepl.org July 1, 2027 Zach Musil Tinley Park Public Library zmusil(a)tplibrary.org July 1, 2027 Laura Van Cleve Richton Park Public Library vanclevel(a)richtonparklibrary.org July 1, 2028 Ridgeway Burns Itasca Community Library rburns(a)itascalibrary.org July 1, 2028 Benjamin Weseloh West Chicago Public Library bweseloh(a)wcpld.info July 1, 2028 Aaron Skog Executive Director aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * 630-326-7022 My pronouns: he/him/his SWAN Library Services 915 Harger Road, Suite 260, Oak Brook, Illinois 60523 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

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Aspen 26.06 release is live
by SWAN Communications 25 Mar '26

25 Mar '26

Good morning member libraries, The Aspen 26.03 release is live. This release includes a new picture book format, the ability to lock filters across searches, and more. See the details on our website: https://swanlibraries.net/news/2026-03/95085 SWAN Library Services 915 Harger Road, Suite 260, Oak Brook, Illinois 60523 swanlibraries.net<https://swanlibraries.net/> • catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

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Submit a session proposal for SWAN Expo!
by SWAN Communications 10 Mar '26

10 Mar '26

SWAN Expo planning is underway, and our session proposal form is open! If you would like to present at this year's event on August 21st, we would love to hear your ideas. See this news post for more information: SWAN Expo 2026 Session Proposals Open<https://swanlibraries.net/news/2026-03/95082> Registration for this year's SWAN Expo will open in May. SWAN Library Services 915 Harger Road, Suite 260, Oak Brook, IL 60523 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net<https://support.swanlibraries.net/> SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

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