The MessageBee portal and notification service will be down for maintenance this coming Saturday, April 18th from 3:00 p.m. Central time for approximately 10 hours.
This will affect access to the portal. SWAN has also rescheduled some weekend notifications to accommodate the downtime. All weekend notifications will be sent.
Please see this news post for more information: MessageBee Scheduled Maintenance on April 18th<https://swanlibraries.net/news/2026-04/95095>
Thank you!
SWAN Library Services
915 Harger Road, Suite 260, Oak Brook, Illinois 60523
swanlibraries.net<https://swanlibraries.net/> • catalog.swanlibraries.net<https://catalog.swanlibraries.net/>
Our indexes in Aspen are running slower than usual, due to the updates overnight to our Hoopla API.
Changes to item availability (checked out and on shelf status) may not appear throughout the day, and changes to records or new records may not appear. The indexes in the catalog are currently running slow due to changes to the Hoopla APIs. We expect the indexes to catch up over the next 24-48 hours. Search, Holds, My Account, and other functionality are not impacted.
We will post updates to the known issue<https://swanlibraries.net/issue/95094> <https://swanlibraries.net/issue/95094> and send an all clear when indexes have returned to normal processing times.
SWAN Library Services
915 Harger Road, Suite 260, Oak Brook, Illinois 60523
swanlibraries.net<https://swanlibraries.net/> • catalog.swanlibraries.net<https://catalog.swanlibraries.net/>
Dear Member Libraries,
We are writing to inform you that the rollout for the Hoopla Enhancement in the online catalog will begin tonight, April 13th.
What's Changing
Each library will have its own Instant collection, with settings visible and synchronized through Midwest Tape. Please note that any settings configured in Aspen will continue to override Midwest Tape settings. While this update changes how each library's collection is brought into Aspen, there will be no visible changes for patrons.
Rollout Details
No downtime is expected, and library services should remain uninterrupted throughout the transition.
If you have any questions, please do not hesitate to reach out.
Please see our SWAN website for more information: Hoopla Enhancement in Aspen<https://swanlibraries.net/news/2026-02/95073>
SWAN Library Services
915 Harger Road, Suite 260, Oak Brook, IL 60523
Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net>
Phone: 844-SWANLIB (844-792-6542)
https://support.swanlibraries.net
<https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>
SWAN Member Libraries:
The SWAN staff will be attending an in-service day retreat April 10th. We will monitor systems throughout the day, but any requests will be responded to next week Monday.
SWAN Library Services
915 Harger Road, Suite 260, Oak Brook, IL 60523
Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net>
Phone: 844-SWANLIB (844-792-6542)
swanlibraries.net<https://support.swanlibraries.net/>
SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>
Hello SWAN library directors & administrators-
The SWAN Board is calling for representation from all member library directors/administrators for two at-large positions, with terms beginning on July 1, 2026. The online form to submit the self-nomination statement is open on the SWAN Support site (login required). Information about the SWAN Board, the election timetable, and SWAN governance can be found on the SWAN Board webpage under "Information for Board Members."
Self-nomination form
https://swanlibraries.net/form/94600
The self-nomination form will be open until Friday, April 24th.
If you have any questions about the board or would like to reach out to current board members, please reach out!
SWAN Board Member
Library
Email
Term Expires
Samantha Johnson
Roselle Public Library
sjohnson(a)rosellepld.org
July 1, 2026
Jennifer Cottrill
Midlothian Public Library
jcottrill(a)midlothianlibrary.org
July 1, 2026
Dawn Bussey
Glen Ellyn Public Library
dawnbussey(a)gepl.org
July 1, 2027
Zach Musil
Tinley Park Public Library
zmusil(a)tplibrary.org
July 1, 2027
Laura Van Cleve
Richton Park Public Library
vanclevel(a)richtonparklibrary.org
July 1, 2028
Ridgeway Burns
Itasca Community Library
rburns(a)itascalibrary.org
July 1, 2028
Benjamin Weseloh
West Chicago Public Library
bweseloh(a)wcpld.info
July 1, 2028
Aaron Skog
Executive Director
aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * 630-326-7022
My pronouns: he/him/his
SWAN Library Services
915 Harger Road, Suite 260, Oak Brook, Illinois 60523
swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>
Dear Member Libraries,
We are writing to inform you that the enhancement to Hoopla’s consortia support previously scheduled for March 10 has been delayed until further notice.
During final preparations, an unexpected issue was identified that we want to investigate further before proceeding. We will follow up once we have a confirmed rollout date.
We apologize for any inconvenience and appreciate your patience. If you have any questions, please do not hesitate to reach out.
SWAN Library Services
915 Harger Road, Suite 260, Oak Brook, IL 60523
Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net>
Phone: 844-SWANLIB (844-792-6542)
https://support.swanlibraries.net
<https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>
