SWANcom October 2017

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Fixed: Enterprise Holds Placement

by webmaster＠swanlibraries.net

6 years, 6 months

ILL_LIBS Users unable to place holds in Enterprise

by Helen Pinder

We have discovered patrons with ILL_LIBS as a library, including NONSWAN_RB, CHICAGO_P and Internet Access are not able to place holds in the Online Catalog. We are working to isolate and resolve the issue. Holds placed for these users in Symphony are not affected. Our sincere apologies for the confusion and inconvenience. We will update you when we have more information. Helen Pinder Analyst, Member Services helen(a)swanlibraries.net<mailto:helen@swanlibraries.net> * (630)326-8716 SWAN Library Services 800 Quail Ridge Dr, Westmont, Il 60559 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

6 years, 6 months

SWAN Circulation Advisory election results

by webmaster＠swanlibraries.net

6 years, 6 months

Q&A Session for New 19 Migration - Packet

by webmaster＠swanlibraries.net

6 years, 6 months

In Transit Shelf Check Reports

by Vickie Totton

++Please route to appropriate staff++ Here are your weekly shelf check lists for items that have been in transit 10-30 days. Happy Hunting! Vickie Totton Consultant, Member Services vickie(a)swanlibraries.net<mailto:vickie@swanlibraries.net> * (630)326-8714 **Please note my new contact information** SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

6 years, 6 months

Fee Formula: Request for 91 Public Libraries to Respond

by Aaron Skog

SWAN Public Library Directors, Administrators Thanks for attending our membership meeting to discuss the membership fee formulas that are proposed for next year's budget. The SWAN Board on Friday last week reviewed the discussion from the meeting and would like to explore the idea of removing the bond amount from the property tax portion of the public library formula. You can report your bond amount using the online form below. We ask that you do so by Sunday, November 12th 5pm. The 16 public libraries joining SWAN should also respond. https://support.swanlibraries.net/news/2017-10-25/fee-formula-request-91-pu… If you haven't read the Fees Committee study and recommendations, here is the link to the report: https://support.swanlibraries.net/system/files/Public/SWAN_Fees_Com_Narrati… If you have any questions, please contact me. Aaron Skog Executive Director aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * (630)326-7022 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 844-792-6542 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

6 years, 6 months

BlueCloud Analytics (BCA) is down

by webmaster＠swanlibraries.net

6 years, 6 months

*Resolved* Ongoing eRC and Enterprise Harvest Issues

by webmaster＠swanlibraries.net

6 years, 6 months

Voting now open for the SWAN Circulation Advisory Committee

by Kate Boyle

+++ Please route to appropriate personnel +++ +++ Only one vote per SWAN/MAGIC/LINC library +++ Voting is now open for the SWAN Circulation Advisory Committee. Please have your Circulation Manager/Supervisor complete your ballot. There are seven vacancies this year, please vote for six representatives from the SWAN membership and one candidate from the MAGIC and LINC libraries. The voting closes at noon on Monday, Oct. 30th. Good luck to all the candidates and thank you for volunteering to serve. Your time and energies are greatly appreciated. Link to ballot: https://fs8.formsite.com/SWANServices/form245/index.html Kate Boyle Member Services Manager kate(a)swanlibraries.net<mailto:kate@swanlibraries.net> * (630)326-8617 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

6 years, 6 months

Q&A Sessions for New 19 Migration Info, All are Welcome

by webmaster＠swanlibraries.net

6 years, 6 months

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SWANcom October 2017