January 2020 - SWANcom - swanlibraries.net

Concluded - SWAN Annual Patron Record Purge
by Vickie Totton 31 Jan '20

31 Jan '20

We have concluded our annual patron record purge. For more information about the project please see the updated 2020 Annual Patron Record Purge<https://support.swanlibraries.net/node/66980> news article on the SWAN Support Site. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net<https://support.swanlibraries.net/>

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Fine Free Discussion Panel
by webmaster＠swanlibraries.net 31 Jan '20

31 Jan '20

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Training Recordings Available
by webmaster＠swanlibraries.net 30 Jan '20

30 Jan '20

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Cataloging Users meeting - Feb 6th, 2020
by webmaster＠swanlibraries.net 30 Jan '20

30 Jan '20

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WorkFlows Reports Toolbar Missing, Toolbar Inconsistencies in Old 3.5.3 Clients
by Steven Schlewitt 29 Jan '20

29 Jan '20

SWAN Member Libraries and Information Technology Staff: We've received reports this morning of a bug impacting access to certain WorkFlows toolbars (commonly Reports) when using the recently retired WorkFlows 3.5.3 client. We've posted this bug to our Known Issues<https://support.swanlibraries.net/node/67163> and will update this case if any new information becomes available. In the meantime, as this issue only appears to be impacting WorkFlows 3.5.3 clients, we strongly urge all libraries to update to the latest WorkFlows 3.6.2 client<https://support.swanlibraries.net/documentation/64760>. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net<https://support.swanlibraries.net/>

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Symphony Fixed Field Arrangement Change
by webmaster＠swanlibraries.net 28 Jan '20

28 Jan '20

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Updates to Transit Label Generator Functionality
by Vickie Totton 28 Jan '20

28 Jan '20

The Transit Label Generator will now process items in transit to ILL_LIBS. For more information please see the Updates to Transit Label Generator Functionality<https://support.swanlibraries.net/news/2020-01/67156> news article on the SWAN Support Site. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net<https://support.swanlibraries.net/>

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BLUEcloud Mobile Update
by Tara Wood 28 Jan '20

28 Jan '20

Good morning member libraries, An update to the BLUEcloud Mobile app is available for Android, and will be available for Apple iOS devices later this week. No action is required on your part, but to see the new features your patrons will need to update the app on their devices. You can review the features on the SWAN support site: https://support.swanlibraries.net/news/2020-01/67075 If you have any questions, please email help(a)swanlibraries.net<mailto:help@swanlibraries.net>.

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Vendors Linked to Serial Control Records
by Vickie Totton 27 Jan '20

27 Jan '20

SWAN staff will be removing Vendor records from Serial Control records to allow the completion of our Fiscal Cycle Removal process. For more information please see the Vendors Will Be Removed From Serial Control Records<https://support.swanlibraries.net/news/2020-01/67151> News Article on the SWAN Support Site. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net<https://support.swanlibraries.net/>

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Symphony Report Queue Delays on 1/27
by Steven Schlewitt 27 Jan '20

27 Jan '20

SWAN Member Library Staff: Please be aware, we're currently experiencing delays with the Symphony report queue due to an extended overnight maintenance. The delay has been posted to our Known Issues<https://support.swanlibraries.net/node/67150>. We'll update the post with new information as it becomes available. Thank you. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net/

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