September 2016 - SWANcom - swanlibraries.net

Migrated Item Cleanup Reports
by Vickie Totton 19 Oct '16

19 Oct '16

It has been reported that some of the items listed on the Lost tab are still attached to patron records as a bill. Please DO NOT check any item from the Lost tab to your Discard user until we have had a chance to look through it. More information to follow. Vickie Totton Consultant, Member Services vickie(a)swanlibraries.net<mailto:vickie@swanlibraries.net> * (630)734-5172 SWAN Library Services 125 Tower Drive, Burr Ridge, IL 60527 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

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New Generic User - RB_ILL_DAMAGED
by Samantha Dietel 30 Sep '16

30 Sep '16

Hi everyone, We have created a new generic user for you that should be used for damaged RB and ILL materials called RB_ILL_DAMAGED. This is one generic user that will be shared across SWAN. When you receive a damaged item that belongs to another library, either via delivery or directly from the patron, please follow the new procedure attached to this email. Doing so will ensure that patrons remain in their proper place in the hold queue. Please call, email, or send a ticket to help(a)swanlibraries.net<mailto:help@swanlibraries.net> with questions. Happy Friday! Samantha Dietel Consultant, Member Services samantha(a)swanlibraries.net<mailto:samantha@swanlibraries.net> * (630) 326-8647 SWAN Library Services 125 Tower Drive, Burr Ridge, IL 60527 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

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**Resolved** WorkFlows Outage
by Ian Nosek 29 Sep '16

29 Sep '16

SWAN Member Library Staff: The Production server is back up and running and WorkFlows is once again available for use. If anyone still has a WorkFlows session up, please close it and open a new session. Thank you for your patience. Ian Nosek System Administrator ian(a)swanlibraries.net<mailto:ian@swanlibraries.net> • (630)326-5886 SWAN Library Services 125 Tower Drive, Burr Ridge, IL 60527 swanlibraries.net<https://www.swanlibraries.net/> • catalog.swanlibraries.net<https://catalog.swanlibraries.net/> From: swancom-bounces(a)list.swanlibraries.net [mailto:swancom-bounces@list.swanlibraries.net] On Behalf Of Ian Nosek Sent: Tuesday, August 9, 2016 11:43 AM To: swancom(a)list.swanlibraries.net; swantech(a)list.swanlibraries.net Subject: [SWANcom] WorkFlows Outage SWAN Member Library Staff: We are currently experiencing a high load on our Production server. SirsiDynix is investigating. Please use Offline Circulation until services have been restored. We will notify everyone when WorkFlows is available again. Thanks for your patience. Ian Nosek System Administrator ian(a)swanlibraries.net<mailto:ian@swanlibraries.net> • +1 630-326-5886 SWAN Library Services 125 Tower Drive, Burr Ridge, IL 60527 swanlibraries.net<https://www.swanlibraries.net/> • catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

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WorkFlows outage
by Ian Nosek 29 Sep '16

29 Sep '16

SWAN Member Library Staff: We are currently experiencing a high load on our Production server. SirsiDynix is investigating. Please use Offline Circulation until services have been restored. We will notify everyone when WorkFlows is available again. Thanks for your patience. Ian Nosek System Administrator ian(a)swanlibraries.net<mailto:ian@swanlibraries.net> * (630)326-5886 SWAN Library Services 125 Tower Drive, Burr Ridge, IL 60527 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

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Migration Cleanup Project
by Vickie Totton 15 Sep '16

15 Sep '16

Your long awaited cleanup reports are now ready and will be sent to your generic email address. Attached to the email will be the Excel Workbook and instructions for processing the report. We would like to have this cleanup completed by the end of this year, thank you for your assistance in this project. Vickie Totton Consultant, Member Services vickie(a)swanlibraries.net<mailto:vickie@swanlibraries.net> * (630)734-5172 SWAN Library Services 125 Tower Drive, Burr Ridge, IL 60527 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

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Fall Member Services workshops and meetings
by Kate Boyle 07 Sep '16

07 Sep '16

+++ Please route to appropriate personnel +++ Everyone- I am pleased to announce the calendar for the new Fall classes and meetings. You can click on the event title to be taken to the event in the L2 calendar where you can easily register for an event after logging in to L2 (librarylearning.info). In addition, there are numerous opportunities to attend BlueCloud Analytics beginning at the end of this month. These classes are hands-on and can only accommodate 15 attendees at a time. Therefore, we are requesting that only one person from your library register for a particular class. Feel free to register other staff members for other weeks. Looking forward to seeing you at these events. If you should have any questions, please call 630-734-5153 or email help(a)swanlibraries.net<mailto:help@swanlibraries.net> SWAN Acquisitions User Group Meeting<http://www.librarylearning.info/events/?eventID=23518> Sponsor(s): RAILS Tuesday, October 25, 2016 (9:30 AM - 12:00 PM) Where: RAILS Burr Ridge Main Meeting Room / Videoconference Room<http://www.librarylearning.info/events/location.aspx?locationID=1134> SWAN Serials User Group Meeting<http://www.librarylearning.info/events/?eventID=23519> Sponsor(s): RAILS Thursday, November 10, 2016 (9:30 AM - 12:00 PM) Where: RAILS Burr Ridge Main Meeting Room / Videoconference Room<http://www.librarylearning.info/events/location.aspx?locationID=1134> MobileCirc Faire<http://www.librarylearning.info/events/?eventID=23551> Sponsor(s): RAILS* and SWAN Monday, November 14, 2016 (9:30 AM - 12:00 PM) Where: RAILS Burr Ridge Main Meeting Room / Videoconference Room<http://www.librarylearning.info/events/location.aspx?locationID=1134> SWAN Circulation user group meeting<http://www.librarylearning.info/events/?eventID=23517> Sponsor(s): RAILS Thursday, December 8, 2016 (9:30 AM - 12:00 PM) Where: RAILS Burr Ridge Main Meeting Room / Videoconference Room<http://www.librarylearning.info/events/location.aspx?locationID=1134> BlueCloud Analytics<http://www.librarylearning.info/tags/?BlueCloud+Analytics> training SWAN BC Analytics<http://www.librarylearning.info/events/?eventID=23516> Sponsor(s): RAILS* and SWAN Wednesday, September 28, 2016 (9:30 AM - 12:00 PM) Where: RAILS Burr Ridge Training Lab<http://www.librarylearning.info/events/location.aspx?locationID=1173> SWAN BC Analytics<http://www.librarylearning.info/events/?eventID=23521> Sponsor(s): RAILS* and SWAN Thursday, October 6, 2016 (9:30 AM - 12:00 PM) Where: RAILS Burr Ridge Training Lab<http://www.librarylearning.info/events/location.aspx?locationID=1173> SWAN BC Analytics<http://www.librarylearning.info/events/?eventID=23522> Sponsor(s): RAILS* and SWAN Wednesday, October 12, 2016 (9:30 AM - 12:00 PM) Where: RAILS Burr Ridge Training Lab<http://www.librarylearning.info/events/location.aspx?locationID=1173> SWAN BC Analytics<http://www.librarylearning.info/events/?eventID=23523> Sponsor(s): RAILS* and SWAN Wednesday, October 19, 2016 (9:30 AM - 12:00 PM) Where: RAILS Burr Ridge Training Lab<http://www.librarylearning.info/events/location.aspx?locationID=1173> SWAN BC Analytics<http://www.librarylearning.info/events/?eventID=23524> Sponsor(s): RAILS* and SWAN Wednesday, October 26, 2016 (9:30 AM - 12:00 PM) Where: RAILS Burr Ridge Training Lab<http://www.librarylearning.info/events/location.aspx?locationID=1173> SWAN BC Analytics<http://www.librarylearning.info/events/?eventID=23525> Sponsor(s): RAILS* and SWAN Wednesday, November 2, 2016 (9:30 AM - 12:00 PM) Where: RAILS Burr Ridge Training Lab<http://www.librarylearning.info/events/location.aspx?locationID=1173> SWAN BC Analytics<http://www.librarylearning.info/events/?eventID=23526> Sponsor(s): RAILS* and SWAN Wednesday, November 9, 2016 (9:30 AM - 12:00 PM) Where: RAILS Burr Ridge Training Lab<http://www.librarylearning.info/events/location.aspx?locationID=1173> SWAN BC Analytics<http://www.librarylearning.info/events/?eventID=23527> Sponsor(s): RAILS* and SWAN Wednesday, November 16, 2016 (9:30 AM - 12:00 PM) Where: RAILS Burr Ridge Training Lab<http://www.librarylearning.info/events/location.aspx?locationID=1173> SWAN BC Analytics<http://www.librarylearning.info/events/?eventID=23528> Sponsor(s): RAILS* and SWAN Wednesday, November 23, 2016 (9:30 AM - 12:00 PM) Where: RAILS Burr Ridge Training Lab<http://www.librarylearning.info/events/location.aspx?locationID=1173> SWAN BC Analytics<http://www.librarylearning.info/events/?eventID=23529> Sponsor(s): RAILS* and SWAN Wednesday, November 30, 2016 (9:30 AM - 12:00 PM) Where: RAILS Burr Ridge Training Lab<http://www.librarylearning.info/events/location.aspx?locationID=1173> SWAN BC Analytics<http://www.librarylearning.info/events/?eventID=23530> Sponsor(s): RAILS* and SWAN Wednesday, December 7, 2016 (9:30 AM - 12:00 PM) Where: RAILS Burr Ridge Training Lab<http://www.librarylearning.info/events/location.aspx?locationID=1173> SWAN BC Analytics<http://www.librarylearning.info/events/?eventID=23531> Sponsor(s): RAILS* and SWAN Wednesday, December 14, 2016 (9:30 AM - 12:00 PM) Where: RAILS Burr Ridge Training Lab<http://www.librarylearning.info/events/location.aspx?locationID=1173> SWAN BC Analytics<http://www.librarylearning.info/events/?eventID=23532> Sponsor(s): RAILS* and SWAN Wednesday, December 21, 2016 (9:30 AM - 12:00 PM) Where: RAILS Burr Ridge Training Lab<http://www.librarylearning.info/events/location.aspx?locationID=1173> SWAN BC Analytics<http://www.librarylearning.info/events/?eventID=23533> Sponsor(s): RAILS* and SWAN Wednesday, January 11, 2017 (9:30 AM - 12:00 PM) Where: RAILS Burr Ridge Training Lab<http://www.librarylearning.info/events/location.aspx?locationID=1173> SWAN BC Analytics<http://www.librarylearning.info/events/?eventID=23534> Sponsor(s): RAILS* and SWAN Wednesday, January 18, 2017 (9:30 AM - 12:00 PM) Where: RAILS Burr Ridge Training Lab<http://www.librarylearning.info/events/location.aspx?locationID=1173> SWAN BC Analytics<http://www.librarylearning.info/events/?eventID=23535> Sponsor(s): RAILS* and SWAN Wednesday, January 25, 2017 (9:30 AM - 12:00 PM) Where: RAILS Burr Ridge Training Lab<http://www.librarylearning.info/events/location.aspx?locationID=1173> Kate Boyle Member Services Manager kate(a)swanlibraries.net<mailto:kate@swanlibraries.net> * (630)734-5162 SWAN Library Services 125 Tower Drive, Burr Ridge, IL 60527 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

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Enterprise hoopla eRC connector is live!
by webmaster＠swanlibraries.net 02 Sep '16

02 Sep '16

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