July 2022 - SWANcom - swanlibraries.net

July, 2022 Quarterly Billing is now available
by SWAN Communications 25 Jul '22

25 Jul '22

The Quarterly RB/ILL Billing has been published. Please visit the news post<https://support.swanlibraries.net/news/2022-07/91330> for full details. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

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UPDATE: BLUEcloud Analytics Planned Maintenance Starting July 22 – 23
by SWAN Communications 15 Jul '22

15 Jul '22

SirsiDynix will be performing maintenance starting at 5:00 p.m. CST on July 22nd, not on the 15th as previously reported. Maintenance is expected to last until 10:00 a.m. Saturday, July 23rd. BLUEcloud Analytics will be available during this time. However, changes will not be saved. New reports or schedules created during this time will not be saved. Scheduled extracts will not be interrupted. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

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BLUEcloud Analytics Planned Maintenance Starting July 15 – 16
by SWAN Communications 13 Jul '22

13 Jul '22

SirsiDynix will be performing maintenance starting at 5:00 p.m. CST on July 15th and is expected to last until 10:00 a.m. Saturday, July 16th. BLUEcloud Analytics will be available during this time. However, changes will not be saved. New reports or schedules created during this time will not be saved. Scheduled extracts will not be interrupted. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

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Aspen 22.07 Release
by SWAN Communications 13 Jul '22

13 Jul '22

Good morning member libraries, The Aspen 22.07 release is now live. You can read the full details on the SWAN support site: https://support.swanlibraries.net/news/2022-07/91272 Highlights include a new closed caption icon, which was a request from several of our member libraries, and a new Xbox Series X format and filter. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

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WorldCat Discovery Authentication Error
by SWAN Communications 11 Jul '22

11 Jul '22

OCLC WorldCat Discovery is experiencing authentication issues. Please refer to the Known Issue<https://support.swanlibraries.net/issue/91282> on the support site for details and updates. https://support.swanlibraries.net/issue/91282 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

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