March 2023 - SWANcom - swanlibraries.net

Upcoming Demos - EBSCO and Comics Plus
by SWAN Communications 31 Mar '23

31 Mar '23

Good Morning member libraries, This is a reminder for the upcoming demos and where to register: * EBSCO Resource Options for RAILS Public Library Members * Wednesday, April 5 * 12:00 p.m. - 1:00 p.m. * Register on L2: https://librarylearning.org/event/2023-04-05/ebsco-resource-options-rails-p… * SWAN Comics Plus Demo * Thursday, April 6 * 12:00 p.m. - 1:00 p.m. * Register on L2: https://librarylearning.org/event/2023-04-06/swan-comics-plus-demo Please send an email to help(a)swanlibraries.net<mailto:help@swanlibraries.net> with any questions! SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

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Intermittent Aspen Catalog Performance Issues
by SWAN Communications 24 Mar '23

24 Mar '23

SWAN Member Library Staff: Please be aware, we are currently experiencing issues with the Aspen Catalog, resulting in search error messages and page timeouts. We are investigating this issue with Bywater Solutions and will update the Known Issue<https://support.swanlibraries.net/issue/94178> on the SWAN support site as we have more information. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

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SWAN EBSCO group-purchase renewal finalized pricing
by SWAN Communications 22 Mar '23

22 Mar '23

I have posted on the SWAN Support site an update on the EBSCO year-4 renewal pricing. The price for the 84 participating libraries after RAILS completed its negotiation with EBSCO and clarified our final total has a lower price than had been listed in February. We have added some detail on how the purchase formula is created step-by-step. The news post is linked below: https://support.swanlibraries.net/news/2023-03/94175 Watch for announcements on the database selection that will start April 24th! Regards, Aaron Aaron Skog Executive Director aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * 630-326-7022 My pronouns: he/him/his SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

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Comics Plus Discount Offer and Demo
by SWAN Communications 15 Mar '23

15 Mar '23

Good afternoon member libraries, Comics Plus is offering a discount for SWAN public libraries, both renewing and new libraries, who sign up by June 1, 2023. Please see our news post for more information, including how to register for the demo on Thursday, April 6, 2023: https://support.swanlibraries.net/news/2023-03/94164 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

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Aspen release 23.03 is live
by SWAN Communications 15 Mar '23

15 Mar '23

Good morning member libraries, The Aspen 23.03 release is live. This release includes enhancements to search filters, purchase suggestions, and custom cover uploads. See our news post for more information: https://support.swanlibraries.net/news/2023-03/94150 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

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BLUEcloud Services Down (3/6/2023)
by SWAN Communications 06 Mar '23

06 Mar '23

BLUEcloud Services are currently down. Please refer to our Known Issue<https://support.swanlibraries.net/issue/94147> for updates. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

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