March 2018 - SWANcom - swanlibraries.net

Final New 19 Migration Q&A Session – Wednesday, April 4th!
by webmaster＠swanlibraries.net 30 Mar '18

30 Mar '18

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Web Services Downtime Tuesday, April 3rd at 9 AM
by Tara Wood 30 Mar '18

30 Mar '18

Good morning member libraries, SWAN will be working with SirsiDynix to perform an upgrade of the current Symphony Web Services platform. We'll be moving to version 2018.03, which resolves a bug with the 'Forgot My PIN' feature. We've scheduled the upgrade with SirsiDynix for Tuesday April 3rd, to start between 9:00am and 9:30am. This upgrade will require downtime of Web Services for about 20 minutes. You can read more about the services that will be impacted on the support site: https://support.swanlibraries.net/news/2018-03-30/upcoming-web-services-upg… Tara Wood User Experience Manager tara(a)swanlibraries.net<mailto:tara@swanlibraries.net> * (630)326-7706 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

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In Transit Shelf Check Report by Transiting Library
by "Distribution Services" 29 Mar '18

29 Mar '18

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In Transit Shelf Check Report by Item Library
by "Distribution Services" 29 Mar '18

29 Mar '18

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Masking PINs in Symphony Set for Mon 4/16
by Aaron Skog 27 Mar '18

27 Mar '18

SWAN Libraries, This announcement pertains to one area of our Symphony global configuration that is overdue for improved security: masking personal identification numbers, or PINs. With SWAN's database of 1 million library user's information, and soon to be 1.3 million patron records, it is time to provide a minimum of privacy to our patron's accounts. What was initially a temporary measure after SWAN switched to Symphony in April 2015, instead lasted three years. We have set Monday, April 16, 2018 as the day when PINs in Symphony will no longer be visible, but will be masked by asterisks. Please read the SWAN support site post for some background on this upcoming change. https://support.swanlibraries.net/news/2018-03-27/masking-patron-pins-start… If you have questions regarding this upcoming change, please send in a support request to help(a)swanlibraries.net<mailto:help@swanlibraries.net> or reach out to me directly. Aaron Skog Executive Director aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * (630)326-7022 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 844-792-6542 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

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New themes and options in Enterprise
by Tara Wood 26 Mar '18

26 Mar '18

Good morning Member Libraries, You can learn more about the new theme and color options for Enterprise on the SWAN support site: https://support.swanlibraries.net/news/2018-03-26/new-themes-and-options-en… Happy Monday! Tara Wood User Experience Manager tara(a)swanlibraries.net<mailto:tara@swanlibraries.net> * (630)326-7706 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

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Special or Academic Library Cardholders at Public Libraries
by Samantha Dietel 26 Mar '18

26 Mar '18

++Please route to appropriate personnel++ Effective Tuesday, 3/27/2018 Should a cardholder from a special or academic library attempt to use their card at a public SWAN library, that user will be blocked from circulation. This will help eliminate any accidental checkouts to these users should staff miss that this is not a public library user record. This has been a long-outstanding request that we are now happy to accommodate! If public library staff attempt to check out to or renew items for a special or academic library cardholder, they will see the following message. Please note that this message cannot be overridden. [cid:image001.png@01D3C4E1.66E5FAB0] This is the same message that public library staff currently see when attempting to modify a special or academic library record. Public libraries will still be able to check in materials from special or academic library cardholders. Happy Monday! Samantha Dietel Consultant, Member Services samantha(a)swanlibraries.net<mailto:samantha@swanlibraries.net> * (630) 326-8647 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

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SWANstravaganza 2018 - Call for Proposals and Ideas!
by Brande Overbey 26 Mar '18

26 Mar '18

Good morning, We've begun to plan for our 2018 SWANstravaganza Annual Conference, to be held this year on Friday, August 17th at Moraine Valley Community College. To help us develop this year's conference, we'd like to find out what you want to hear about! Do you have a topic that you'd like to present for us, or a suggestion for what you'd like to see offered in our breakout sessions? Please visit the following post on our website to submit your idea or proposal: https://support.swanlibraries.net/news/2018-03-26/swanstravaganza-2018-call… Thanks so much for sharing! Brande Overbey Operations Manager brande(a)swanlibraries.net<mailto:brande@swanlibraries.net> * (630)326-7104 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

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Updated catalog search widget available
by webmaster＠swanlibraries.net 23 Mar '18

23 Mar '18

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Delivery Routing Procedures
by Vickie Totton 22 Mar '18

22 Mar '18

SWAN has made adjustments to delivery routing procedures. The changes are outlined in the attached document. If you have any questions or comments please feel free to contact us. Vickie Totton Consultant, Member Services vickie(a)swanlibraries.net<mailto:vickie@swanlibraries.net> * (630)326-8714 **Please note my new contact information** SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

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