March 2022 - SWANcom - swanlibraries.net

*Resolved* BLUEcloud Services Down
by SWAN Communications 24 Mar '22

24 Mar '22

Access to all BLUEcloud services have been restored. Please open a ticket if you experience any issues with the services by sending an email to help(a)swanlibraries.net Vickie Totton Consultant, Information Technology Systems & Support vickie(a)swanlibraries.net<mailto:vickie@swanlibraries.net> * 630.326.8714 My pronouns: she/her/hers SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/> From: SWAN Communications <swancom(a)list.swanlibraries.net> Sent: Thursday, March 24, 2022 11:02 AM To: swancom(a)list.swanlibraries.net Subject: [SWANcom] BLUEcloud Services Down SWAN Member Libraries, SirsiDynix is investigating connectivity issues for their BLUEcloud products. For further details on the issue and updates, please refer to the BLUEcloud Services Down<https://support.swanlibraries.net/issue/90731> posting on our Support Site. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

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BLUEcloud Services Down
by SWAN Communications 24 Mar '22

24 Mar '22

SWAN Member Libraries, SirsiDynix is investigating connectivity issues for their BLUEcloud products. For further details on the issue and updates, please refer to the BLUEcloud Services Down<https://support.swanlibraries.net/issue/90731> posting on our Support Site. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

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Comics Plus Discount Offer
by SWAN Communications 24 Mar '22

24 Mar '22

SWAN Member Libraries: SWAN has negotiated a group discount for Comics Plus from Library Pass. Comics Plus is a database of new and backlist comics and graphic novels from over 120 publishers with unlimited access and simultaneous use. Patrons can read comics and graphic novels on the Library Pass platform on smartphones, tablets, or within a web browser. This discount is available for public libraries. The details and pricing are available on the SWAN Discounts<https://support.swanlibraries.net/documentation/90261#comicsplus> page. A Comics Plus Live Demo<https://support.swanlibraries.net/training/90723> will be held on April 13, 2022, at 11:00 AM. Please email help(a)swanlibraries.net<mailto:help@swanlibraries.net> with questions or to sign up. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

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SWAN Technology Update Meeting on 3/24/2022 at 10AM
by SWAN Communications 21 Mar '22

21 Mar '22

SWAN Member Libraries & Information Technology Staff: We hope you'll join us this Thursday for a SWAN Technology Update meeting. This meeting is open to any interested library staff and covers a variety of technology-oriented projects and topics. Please see the posted meeting agenda<https://support.swanlibraries.net/sites/default/files/meeting/22_03_24/8872…> for more details. If you'll be in attendance, don't forget to register via L2<https://librarylearning.org/event/2022-03-24/swan-technology-update>. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

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OCLC WorldCat Holdings Reset
by SWAN Communications 14 Mar '22

14 Mar '22

Good morning - SWAN will soon begin the process of having our members' OCLC holdings reset. Please see this news post for further details: Upcoming OCLC WorldCat Holdings Reset<https://support.swanlibraries.net/news/2022-03/90672>. We will provide updates as we find out more about the timeline of this project. Thank you, and please contact us if you have any questions. Scott Brandwein Bibliographic Services Manager scott(a)swanlibraries.net<mailto:scott@swanlibraries.net> * 630-326-7455 My pronouns: he/him/his SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

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Aspen 22.03 Release
by SWAN Communications 09 Mar '22

09 Mar '22

The 22.03 release of Aspen Discovery is now live. This release includes the following improvements to searching: * Searches are now case-insensitive, meaning you'll get the same results if you capitalize or don't capitalize your keywords * Better handling of possessive searches that include apostrophes (e.g. devil's food cake) * Better handling of stop words The focus for the next few releases will be on enhancements to search, facets, and record grouping. https://support.swanlibraries.net/news/2022-03/90617 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

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Aspen is live!
by SWAN Communications 08 Mar '22

08 Mar '22

Good morning member libraries, We're officially live on Aspen! All libraries now have an Enterprise banner pointing to their Aspen catalogs and your patrons can copy their lists over from Aspen to Enterprise. You can find more details on the changes implemented today in this news post: https://support.swanlibraries.net/news/2022-02/90563 Over the next month, we'll send some reminders to help you update your links for a smooth transition off Enterprise. This has been a years-long journey that started even before Aspen existed, and we're so excited to make a new catalog available to patrons. An extra special thanks to our pilot libraries, who gave us so many recommendations, ideas, and bug fixes to make Aspen really shine: Chicago Ridge, Downers Grove, Oak Brook, Oak Park, St. Charles, Tinley Park, and Villa Park. If you have any issues or questions or just want to say "hooray!", email us at help(a)swanlibraries.net SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

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Database Rebuild & Scheduled Downtime/Offline on April 17 2022
by SWAN Communications 07 Mar '22

07 Mar '22

SWAN Member Libraries: Please see our latest news post regarding the upcoming Database Rebuild & Scheduled Downtime<https://support.swanlibraries.net/news/2022-03/90612>, scheduled for Sunday, April 17th. On April 17th, any open SWAN libraries will need to use WorkFlows in Offline mode<https://support.swanlibraries.net/documentation/64828> to maintain checkout functions. If you have any questions or concerns about the rebuild and associated downtime, please submit a ticket by emailing help(a)swanlibraries.net<mailto:help@swanlibraries.net>. Thank you. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

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SWAN FY23 budget approved: vote tally posted
by SWAN Communications 03 Mar '22

03 Mar '22

Hi everyone, The budget for next year was approved at the quarterly meeting this morning. The meeting vote tallies, presentation, and chat logs are now posted. SWAN Quarterly Meeting: March 3, 2022 https://support.swanlibraries.net/meeting/88722 Budget documents with membership fees including the year-3 EBSCO pricing can be found on this page on SWAN Support. https://support.swanlibraries.net/about/budget Thank you for attending and your support! Aaron Skog Executive Director aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * 630-326-7022 My pronouns: he/him/his SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

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Planned BLUEcloud Central Maintenance March 9, 2022 at 10PM until 11 PM CST
by SWAN Communications 03 Mar '22

03 Mar '22

Please see our news post<https://support.swanlibraries.net/news/2022-03/90604> on information for SirsiDynix's upcoming scheduled maintenance for Wednesday, March 9. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

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