October 2013 - SWANcom - swanlibraries.net

SWAN Up, Send in Offline Circ in 30 minutes
by Aaron Skog 31 Oct '13

31 Oct '13

SWAN Libraries: The Illinois Century Network (ICN) has fixed the problem at their core network. SWAN is back online. We recommend waiting for 30 minutes of stable activity at your library before sending in the Offline Circulation data. Aaron Skog SWAN Executive Director 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5122 Fax: 630.734.5056 aaron.skog(a)railslibraries.info<mailto:aaron.skog@railslibraries.info> http://support.swanlibraries.net

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SWAN Down: ICN Issue, USE OFFLINE CIRC
by Aaron Skog 31 Oct '13

31 Oct '13

SWAN is DOWN. The Internet connection with ICN is lost. We have no phones available, SWAN website is unavailable. Connections come up briefly, and might be affecting member libraries on ICN as well. Please let everyone know that we are attempting to correct this with ICN and utilize our backup Internet service provider. We are up and down periodically, so please use Offline Circulation until we are stable. Aaron Skog SWAN Executive Director 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5122 Fax: 630.734.5056 aaron.skog(a)railslibraries.info<mailto:aaron.skog@railslibraries.info> http://support.swanlibraries.net

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Online Feedback on Software Demo Sessions Deadline Friday 5pm
by Aaron Skog 30 Oct '13

30 Oct '13

SWAN library staff that attended the software demonstrations are encouraged to leave feedback on any of the sessions they attended. The deadline to leave feedback online is Friday November 1st at 5:00pm. The electronic forms are available online in the SWAN Member's Only portion of the website, login and password required. http://support.swanlibraries.net/content/library-member-feedback-vendor-dem… Aaron Skog SWAN Executive Director 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5122 Fax: 630.734.5056 aaron.skog(a)railslibraries.info<mailto:aaron.skog@railslibraries.info> http://support.swanlibraries.net

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SWAN Board Special Election: Self-Nomination Announcement
by Aaron Skog 30 Oct '13

30 Oct '13

SWAN Member Library Directors/Administrators: SWAN has an open position on the SWAN Board effective immediately. The position of "At-Large" library director has been vacated by Christine Kuhn who has left her position at Westmont Public Library to pursue a library business consulting career. Christine regrets leaving the SWAN Board but hopes to continue helping libraries in a different capacity. SWAN Bylaws require a special election be held to fill the vacated position on the Board. Self-nominations will begin October 30th and end November 13th at 12:00 pm. The election will take place for two weeks, Monday November 18th - November 29th (5:00pm close).The new board will be announced the week of December 2nd via SWANcom. The SWAN Board Nominating Committee has approached several library directors interested in running in the special election, however any director can submit a statement of interest for this election. The goal is to have an open process. Any library director/administrator interested in running for the Board should fill out the form below: http://support.swanlibraries.net/news/2013-10-30/swan-board-special-election If you have any questions, please do not hesitate to contact me directly. Aaron Skog SWAN Executive Director 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5122 Fax: 630.734.5056 aaron.skog(a)railslibraries.info<mailto:aaron.skog@railslibraries.info> http://support.swanlibraries.net

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Alsip In-Service day on Friday 11/1/13
by Kate Boyle 29 Oct '13

29 Oct '13

+++ Please route to appropriate personnel +++ We have been asked to notify everyone that the Alsip-Merrionette Park Public Library will be closed all day Friday, November 1st for a staff in service day. Kate Boyle SWAN Member Services Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5162 Fax: 630.734.5056 kate.boyle(a)railslibraries.info<mailto:kate.boyle@railslibraries.info> http://support.swanlibraries.net

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Media on Demand: New titles loaded
by Tony Siciliano 29 Oct '13

29 Oct '13

Search subject: Media on Demand 20131029 102 print titles 46 audio titles 148 total titles Tony Siciliano SWAN Bibliographic Services Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5143 Fax: 630.734.5056 tony.siciliano(a)railslibraries.info<mailto:tony.siciliano@railslibraries.info> http://support.swanlibraries.net

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Maywood PLD memo on patrons, holds, and the WebPAC
by Kate Boyle 28 Oct '13

28 Oct '13

+++ Please route to appropriate personnel +++ Everyone --- Attached is a short memo outlining the actions we have taken to deal with the temporary closing of the Maywood PLD. We have attempted to answer what questions you may have at this point. Once we have more information from Maywood, we will share that with you immediately. Don't hesitate to contact us if you have other questions. You can email us at help(a)swanlibraries.net<mailto:help@swanlibraries.net> , open a ticket at http://help.swanlibraries.net or call us at 630-734-5153. Thank you for your patience and cooperation as we work through all of this together. Kate Boyle SWAN Member Services Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5162 Fax: 630.734.5056 kate.boyle(a)railslibraries.info<mailto:kate.boyle@railslibraries.info> http://support.swanlibraries.net

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Maywood Public Library District Temporary Closure
by Aaron Skog 28 Oct '13

28 Oct '13

SWAN Member Libraries: We have received notification that the Maywood Public Library District has temporarily closed due to lack of funding and will reopen when funding is secured. SWAN will be sending a memo providing guidelines for handling materials en route to Maywood and any Maywood patrons visiting your library. SWAN completed steps this morning in configuring Millennium to prevent Maywood's collection from circulating and has made it non-holdable. We have suspended Maywood patron holds for 180 days. However, there will be some instances where a hold might be trapped for Maywood, but our memo will provide you some guidance. We have had discussions with RAILS Executive Director Dee Brennan regarding Maywood and will be updating you as more details emerge. We just want to let everyone know that some measures have been taken. Regards, Aaron Aaron Skog SWAN Executive Director 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5122 Fax: 630.734.5056 aaron.skog(a)railslibraries.info<mailto:aaron.skog@railslibraries.info> http://support.swanlibraries.net

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My Media Mall: New records loaded
by Tony Siciliano 28 Oct '13

28 Oct '13

Search subject: My Media Mall 20131028 383 print titles 24 audio titles 407 total titles Tony Siciliano SWAN Bibliographic Services Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5143 Fax: 630.734.5056 tony.siciliano(a)railslibraries.info<mailto:tony.siciliano@railslibraries.info> http://support.swanlibraries.net

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Media on Demand: New records loaded
by Tony Siciliano 28 Oct '13

28 Oct '13

Search subject: Media on Demand 20131028 117 print titles 13 audio titles 5 video titles 135 total Tony Siciliano SWAN Bibliographic Services Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5143 Fax: 630.734.5056 tony.siciliano(a)railslibraries.info<mailto:tony.siciliano@railslibraries.info> http://support.swanlibraries.net

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