February 2016 - SWANcom - swanlibraries.net

SWAN Quarterly Meeting at Burr Ridge - Agenda & Packet for 3/3 Now Online
by Brande Overbey 29 Feb '16

29 Feb '16

SWAN Member Libraries: The March Quarterly agenda and packet (29 pages) for this Thursday's meeting are now available for you: https://support.swanlibraries.net/sites/default/files/meeting/2016-03-03/pa… This meeting will be live streamed as well, at http://live.railslibraries.info Please note, we will be voting on the FY17 budget on Thursday, and the vote will be roll-call amongst member libraries in attendance at Burr Ridge. If you plan to represent your library in the vote, please plan to be in physical attendance. We will also be giving an overview on the 2016 Board Election process, providing updates on the SWAN Futures and Facilities Committees, and discussing SVA and SWAN communications strategies. We hope to see you on Thursday! Brande Overbey SWAN Office Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5164 Fax: 630.734.5056 brande.overbey(a)railslibraries.info<mailto:brande.overbey@railslibraries.info> http://support.swanlibraries.net

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library closings - another list
by Kate Boyle 24 Feb '16

24 Feb '16

Everyone - I have heard from a few more libraries that are closing early today. They are: Matteson PL closing 3 PM Evergreen Park PL closing 5 PM Richton Park PL closing 5 PM The following libraries have posted their closings on the RAILS website https://www.railslibraries.info/members/closings Acorn PLD closing 3 PM Beecher PL closed Brookfield PL closing 6 PM Chicago Heights PLD closing 5 PM Crete PL closing 3 PM Homewood PLD closing 5 PM Lansing PL closing 5 PM Markham PLD closing 3PM Riverdale PL closing 2 PM South Holland PL closing 3 PM Worth PL closing 3 PM Please check the RAILS website for more information and if you are closing early please post to the RAILS website. Thank you and "Safe Home" Kate Boyle SWAN Member Services Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5162 Fax: 630.734.5056 kate.boyle(a)railslibraries.info<mailto:kate.boyle@railslibraries.info> http://support.swanlibraries.net

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*Resolved* SWAN Symphony/Workflows Slowness
by Steven Schlewitt 24 Feb '16

24 Feb '16

The intermittent slowness issues should now be resolved. We believe this was relating to some policy work that was being performed as a background process. That work has now concluded. We apologize for the inconvenience and will continue to monitor the server throughout the day for any further spikes. Steven Schlewitt SWAN IT Manager Reaching Across Illinois Library System Burr Ridge Office Phone: 630.734.5130 Fax: 630.734.5056 steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info> http://www.railslibraries.info From: Steven Schlewitt Sent: Wednesday, February 24, 2016 1:14 PM To: swancom(a)list.swanlibraries.net; swantech(a)list.swanlibraries.net Subject: SWAN Symphony/Workflows Slowness Importance: High SWAN Member Libraries and Information Technology Staff: We're currently experiencing intermittent slowness issues with our Symphony/WorkFlows Production server. We're investigating this issue with SirsiDynix support now and will provide any updates as soon as they become available. Thank you, Steven Schlewitt SWAN IT Manager Reaching Across Illinois Library System Burr Ridge Office Phone: 630.734.5130 Fax: 630.734.5056 steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info> http://www.railslibraries.info

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Early closings
by Kate Boyle 24 Feb '16

24 Feb '16

The following libraries have reported that they are closing early today due to weather. Prairie Trails PLD is closing at 5 PM Tinley Park PL is closing 3 PM Frankfort Public Library Dist. is closing at 5 PM Kate Boyle SWAN Member Services Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5162 Fax: 630.734.5056 kate.boyle(a)railslibraries.info<mailto:kate.boyle@railslibraries.info> http://support.swanlibraries.net

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SWAN Symphony/Workflows Slowness
by Steven Schlewitt 24 Feb '16

24 Feb '16

SWAN Member Libraries and Information Technology Staff: We're currently experiencing intermittent slowness issues with our Symphony/WorkFlows Production server. We're investigating this issue with SirsiDynix support now and will provide any updates as soon as they become available. Thank you, Steven Schlewitt SWAN IT Manager Reaching Across Illinois Library System Burr Ridge Office Phone: 630.734.5130 Fax: 630.734.5056 steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info> http://www.railslibraries.info

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Melrose Park Library closing at 1
by Kate Boyle 24 Feb '16

24 Feb '16

Melrose Park Library is closing at 1:00 PM today. Kate Boyle SWAN Member Services Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5162 Fax: 630.734.5056 kate.boyle(a)railslibraries.info<mailto:kate.boyle@railslibraries.info> http://support.swanlibraries.net

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MobileCirc Faire rescheduled due to weather
by Kate Boyle 23 Feb '16

23 Feb '16

+++ Please share with appropriate personnel ++++ The MobileCirc Faire planned for Thursday morning, Feb. 25th has been rescheduled due to the weather predicted over the next few days. Sorry for the inconvenience. And in response to the number of registrations for the cancelled event, I have created two workshops. Please register for either: MobileCirc Faire Wednesday, March 9th (9:00 AM - 12 PM) http://www.librarylearning.info/events/?eventID=22286 MobileCirc Faire Wednesday, March 23rd (1:00 PM - 4:00 PM) http://www.librarylearning.info/events/?eventID=22287 Registration for both workshops is limited to 50. As a reminder, If you are bringing your tablet and peripherals with you to be licensed and configured, you need to complete the following Device Registration Form first. https://fs8.formsite.com/SWANServices/form209/index.html . Of course, you are welcome to attend if you have not yet purchased your hardware. If you should have any questions, don't hesitate to contact me. See you at the Faire ! Kate Boyle SWAN Member Services Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5162 Fax: 630.734.5056 kate.boyle(a)railslibraries.info<mailto:kate.boyle@railslibraries.info> http://support.swanlibraries.net

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Recorded SWAN Budget Year FY17 Review Meeting
by webmaster＠swanlibraries.net 12 Feb '16

12 Feb '16

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*Resolved* Unplanned Enterprise OPAC Outage Today at 2:30pm
by Steven Schlewitt 09 Feb '16

09 Feb '16

Issues with the Enterprise OPAC should now be resolved. We saw a total downtime of about 15 minutes. Thank you for your patience as we worked to resolve the issue. Steven Schlewitt SWAN IT Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5130 Fax: 630.734.5056 steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info> http://support.swanlibraries.net From: swancom-bounces(a)list.swanlibraries.net [mailto:swancom-bounces@list.swanlibraries.net] On Behalf Of Steven Schlewitt Sent: Tuesday, February 09, 2016 2:38 PM To: swancom(a)list.swanlibraries.net Subject: [SWANcom] Unplanned Enterprise OPAC Outage Today at 2:30pm Importance: High SWAN Member Library Staff: We're currently experiencing an unplanned outage of the Enterprise OPAC server. We're working with SirsiDynix to find a solution, and will send additional SWANcoms as soon as information is available. Thank you, Steven Schlewitt SWAN IT Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5130 Fax: 630.734.5056 steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info> http://support.swanlibraries.net

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Unplanned Enterprise OPAC Outage Today at 2:30pm
by Steven Schlewitt 09 Feb '16

09 Feb '16

SWAN Member Library Staff: We're currently experiencing an unplanned outage of the Enterprise OPAC server. We're working with SirsiDynix to find a solution, and will send additional SWANcoms as soon as information is available. Thank you, Steven Schlewitt SWAN IT Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5130 Fax: 630.734.5056 steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info> http://support.swanlibraries.net

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