June 2019 - SWANcom - swanlibraries.net

Batavia PL items temporarily non-holdable to other SWAN libraries
by Vickie Totton 09 Jul '19

09 Jul '19

SWAN Member Libraries, Batavia Public Library is in the process of applying RFID tags to their collection. Batavia's items will not be holdable to other SWAN libraries for the duration of this process. If Batavia is the only SWAN library that owns an item, please feel free to call 630.879.1393 and request that they send the item to your library. If your patron wishes to pick up an item on shelf at Batavia, please feel free to call 630.879.1393 to request that they pull the item from their shelves. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net/

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BLUEcloud mobile test app available
by Tara Wood 27 Jun '19

27 Jun '19

Good evening, The BLUEcloud mobile test app is available for library staff to preview your app. SWAN has scheduled a go-live date of July 15th at which time the app will be available on the Apple and Android app stores for your patrons. You can find more information and instructions to download the test app on the support site: https://support.swanlibraries.net/news/2019-06/66729 Tara Wood User Experience Manager tara(a)swanlibraries.net<mailto:tara@swanlibraries.net> * 630-326-7706 My pronouns: she/her/hers SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

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BLUEcloud Analytics - Report Templates Available
by Dawne Tortorella 27 Jun '19

27 Jun '19

BLUEcloud Analytics Templates have been added to our options for analyzing data and customizing reports. For additional information, look to our Support Site documentation under: Documentation > Reports & Statistics > BLUEcloud Analytics (BCA) > Report Templates (https://support.swanlibraries.net/documentation/66737) We will be covering use of templates and customizations in our BLUEcloud Analytics workshops and open labs. For a list of those sessions through end of December, visit L2 and register: https://www.librarylearning.info/tags/?SWAN-BCA Finally, if you are interested in library statistics, RAILS is offering a full day workshop, Introduction to Statistics for Librarians on July 11th - https://www.librarylearning.info/events/?eventID=28827 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

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subscription database changes
by Robin Hofstetter 26 Jun '19

26 Jun '19

Hello, Did you make changes to your subscription databases (EBSCO, Gale, Scholastic, World Book) at the end of your fiscal year? If so, SWAN will need to make updates to the Article Search knowledgebase and Open Athens allocated resources for authentication. Please contact Robin Hofstetter at help(a)swanlibraries.net<mailto:help@swanlibraries.net> with questions and updates about access links. Robin Hofstetter Consultant, Electronic Resources robin(a)swanlibraries.net<mailto:robin@swanlibraries.net> * 630-326-7823 My pronouns: they/them/theirs SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

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OpenAthens access errors
by Robin Hofstetter 24 Jun '19

24 Jun '19

The OpenAthens access issues with the previous 'forbidden' errors have been resolved. The known issue on the SWAN site has been closed. https://support.swanlibraries.net/node/66728 Robin Hofstetter Consultant, Electronic Resources robin(a)swanlibraries.net<mailto:robin@swanlibraries.net> * 630-326-7823 My pronouns: they/them/theirs SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

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*Planned Downtime* Web Services 2019.03.1 Upgrade on 6/27, 3 AM
by Steven Schlewitt 24 Jun '19

24 Jun '19

SWAN Member Libraries & Information Technology Staff: Please see our latest news post to the SWAN support site regarding the scheduled upgrade to Symphony Web Services. This upgrade will require after-hours downtime of Web Services, but WorkFlows will not be impacted. https://support.swanlibraries.net/news/2019-06/66735 Thank you. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net/

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Theosophical Closed at 5 PM Today (6/19/19)
by Michael Szarmach 19 Jun '19

19 Jun '19

The Theosophical Society closed at 5 PM today for an offsite event. They will reopen tomorrow at 10 AM. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

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2019 SWAN Expo Annual Conference -- Registration is Open!
by Aaron Skog 19 Jun '19

19 Jun '19

Hello SWAN Members, Registration is now open for this year's annual conference, SWAN Expo (SWANx19). Our event will be held Friday, August 16th from 9 a.m. (8:30 a.m. check-in) to 3:30 p.m., again at Moraine Valley Community College. Please visit out event page on the SWAN support site for more information on this year's sessions and to register: https://support.swanlibraries.net/meetings-trainings/annual-conference We are using Eventbrite to manage registration, the cost of which is $30 per staff person. You will be asked for your lunch option during registration and receive a survey link in your confirmation email to indicate which breakout sessions you are interested in. This survey feedback will help us better plan room sizing and ensure we have space properly aligned-you will not be locked into your choices. If you need to have your library invoiced for the event, rather than pay by credit card, the Eventbrite registration allows for that. Just click under the payment options to get the option for invoicing. Libraries can buy multiple tickets (up to 10) and register all of the staff you wish to attend. If you have questions regarding the registration, please email Ginny Blake at ginny(a)swanlibraries.net<mailto:ginny@swanlibraries.net> or reach out to me directly. We look forward to spending a fun and informative day with you! Aaron Skog Executive Director aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * 630-326-7022 My pronouns: he/him/his SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

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Oak Park Dole Branch Closing for Remodeling (6/22-7/8)
by webmaster＠swanlibraries.net 14 Jun '19

14 Jun '19

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Sign Up for SWAN Training Sessions: BCA, WorkFlows, OCLC, Cataloging, Article Search, and More... 41 in All!
by Aaron Skog 14 Jun '19

14 Jun '19

SWAN Libraries, We have happy to announce a training calendar for the second half of 2019. You can read more on the news post below, which has details on the topics and dates to register. https://support.swanlibraries.net/news/2019-06/66726 1. Searching in WorkFlows (Online Training) 2. Using WorkFlows and Enterprise Search to Assist Patrons (Online Training) 3. Acquisitions Overview (Online Training) 4. Article Search and EBSCO Discovery Service for Reference Support (Online Training) 5. Resource Sharing Overview for SWAN Libraries (Online Training) 6. OCLC WorldShare ILL: Setting Up Groups & Deflection (Online Training) 7. Open Lab: OCLC Configuration of WorldCat Discovery & ILL (Hands-on Consultation) 8. Serials Control (Online Training) 9. Creating Pre-Cats (Online Training) 10. BLUEcloud Analytics Overview (Hands-on Training) 11. BLUEcloud Analytics Advanced (Hands-on Training) 12. BLUEcloud Analytics Open Lab (Hands-on Consultation) Aaron Skog Executive Director aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * 630-326-7022 My pronouns: he/him/his SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

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