September 2020 - SWANcom - swanlibraries.net

Known Issue: Unique Curbside Communicator - SMS errors
by Ian Nosek 25 Sep '20

25 Sep '20

SWAN Library Member Libraries, We have been made aware of an SMS delivery issue within Unique's Curbside Communicator. Please see the known issue<https://support.swanlibraries.net/node/81161> on our Support Site for details and updates. Thank you. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net<https://support.swanlibraries.net/>

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Cataloging Users meeting - October 1st, 2020
by webmaster＠swanlibraries.net 24 Sep '20

24 Sep '20

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Non SWAN Reciprocal Borrowers Resume Holds 9/17
by Dawne Tortorella 16 Sep '20

16 Sep '20

As outlined in Fireside/Poolside meetings through the summer, we are at the point where the vast majority of libraries have returned to resource sharing. For libraries that have enabled resource sharing, this will be extended to non-SWAN reciprocal borrowers starting Thursday, September 17th. See the News Post, Non SWAN Reciprocal Borrowers Resume Holds 09/17/2020<https://support.swanlibraries.net/news/2020-09/81059> for details. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

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Grace Periods Extended - 7 Days (to accommodate quarantine period)
by Dawne Tortorella 16 Sep '20

16 Sep '20

Grace periods have been extended from 0 days to 7 days, and 3 days to 8 days. This change is in effect today, September 16th. Change in grace period fine accrual does not impact fine-free circulation rules. For a complete explanation of this grace period extension, see the news post, Grace Period Update - 7 days<https://support.swanlibraries.net/news/2020-09/81046>. Libraries who have delayed return to pre-COVID circulation rules, due to fine accrual while items are in quarantine, may now consider this grace period extension when determining circulation policies for your library. As always, if you wish to review or change any policies, submit a support ticket and we will walk through your policies and adjust as needed. Additional reminder: Restarting hold notifications are still an opt-in. If you have not yet restarted those notifications and wish to, review your Library Services Status<https://support.swanlibraries.net/members/library-services-status> (see Active Notices column). Update any information through the Status Update & Services Request Form<https://fs8.formsite.com/SWANServices/yzt7btkgmo/index.html?1595018812906>. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

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Nov 3rd Illinois Election Holiday
by Aaron Skog 15 Sep '20

15 Sep '20

SWAN Directors & Administrators- I would like to better understand your library's approach to the newly enacted Illinois election holiday on November 3rd. I created a topic in the SWAN Community Forums: https://forums.swanlibraries.net/t/nov-3rd-illinois-election-holiday/697 This is the directors-only portion of the forums, and we created director accounts earlier this year. If you need us to create your account or have questions, refer to the SWAN Support site page which can guide you: https://support.swanlibraries.net/node/71843 Regards, Aaron Skog Executive Director aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * 630-326-7022 My pronouns: he/him/his SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

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SWAN Events & L2
by Dawne Tortorella 11 Sep '20

11 Sep '20

While the new L2 has launched, there are some capabilities not yet fully functional which SWAN relies on to manage events with our SWAN Support Site. Until these issues are resolved, please rely on the SWAN Support Site - Meetings & Documents<https://support.swanlibraries.net/meetings-trainings/meeting-documents> page for full information about events. See the full news post on L2 Status with SWAN Events<https://support.swanlibraries.net/news/2020-09/80883> for more information. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

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Cataloging Users Meeting - Call for Topics
by webmaster＠swanlibraries.net 09 Sep '20

09 Sep '20

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SWAN Quarterly Meeting Reminder - Register in Advance
by Aaron Skog 03 Sep '20

03 Sep '20

SWAN Administrators & Directors- Just a reminder that the SWAN Quarterly meeting will be held online today from 10am - 12 noon. Meeting packet: https://support.swanlibraries.net/sites/default/files/meeting/20_09_03/6691… You need to register in advance for this event-you will be sent the meeting link via GoToWebinar. https://register.gotowebinar.com/register/7953200119477753099 See you soon! Aaron Skog Executive Director aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * 630-326-7022 My pronouns: he/him/his SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

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Pickup Anywhere Resumes Wednesday, Sept. 9th
by webmaster＠swanlibraries.net 02 Sep '20

02 Sep '20

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Gale Remote Access Issues with Athens
by Robin Hofstetter 02 Sep '20

02 Sep '20

SWAN Member Library Staff, Some Gale resources are landing on an error page 404 Not Found after logging in through Open Athens. We have tickets in with Gale and Athens. We created a Known Issue<https://support.swanlibraries.net/node/80355> on the support site and will update when more information is available. Thanks, Robin Robin Hofstetter Consultant, Electronic Resources robin(a)swanlibraries.net<mailto:robin@swanlibraries.net> * 630-326-7823 My pronouns: they/them/theirs SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

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