SWAN Member Libraries:
We will be rebuilding our authority indexes over Labor Day holiday. The rebuild will begin after all libraries are closed at 7 PM Sunday, September 6th.
WorkFlows will not be available when the rebuilds start and there may be a delay in regular reports on Monday, September 7th.
We expect little to no impact on service since it is occurring over the holiday and the Aspen catalog will be available.
Please note that the SWAN office will be closed for the holiday on Monday and will reopen on Tuesday, September 8th.
We will send an all-clear message when you can resume normal work functions. We will provide updates on our Support Site<https://swanlibraries.net/news/2026-09/95162> as they become available.
Thanks!
SWAN Library Services
915 Harger Road Ste. 260, Oak Brook, Illinois 60523
swanlibraries.net<https://swanlibraries.net/> • catalog.swanlibraries.net<https://catalog.swanlibraries.net/>
SWAN Member Library Staff:
We appreciate your patience as we worked through and resolved this issue. All email service has been restored.
This morning we sent out the Shelf Check for the Custom Longoverdue reports that should have been distributed yesterday. You also should have received the Last Copy with Holds report this morning. Please open a ticket if you are not seeing emails regarding the following:
* Email checkout receipts
* PIN resets from Aspen
* BLUEcloud Analytics reports to aliased email addresses (individual email address subscriptions were delivered)
* SWANcoms
SWAN Library Services
915 Harger Road, Suite 260, Oak Brook, IL 60523
Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net>
Phone: 844-SWANLIB (844-792-6542)
swanlibraries.net<https://support.swanlibraries.net/>
SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>
