SWANcom October 2013

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6 participants
42 discussions

by Tony Siciliano

Search subject: eMedia Library 20131028 31 print 4 audio 35 total titles Tony Siciliano SWAN Bibliographic Services Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5143 Fax: 630.734.5056 tony.siciliano(a)railslibraries.info<mailto:tony.siciliano@railslibraries.info> http://support.swanlibraries.net

11 years

Reminder to check in all EHS and ORS materials

by Kate Boyle

+++ Please route to appropriate personnel +++ Recently, a number of materials that appeared on SWAN to be checked out to Orland Park have been found on shelf at SWAN libraries. We attribute this to the fact that there was a week in late August where SWAN experienced a number of locked records and broken holds involving materials checkout out to Orland Park. These overdue (replacement) items were due during the week of the locked record problem and perhaps did not clear properly during checkin. However, we would like to remind everyone that materials being circulated to non-SWAN libraries (especially Orland Park [ORS] and Elmhurst [EHS] ) need to be checked in upon return to our SWAN libraries. Thank you for your cooperation and have a great (and warmer) weekend. Kate Boyle SWAN Member Services Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5162 Fax: 630.734.5056 kate.boyle(a)railslibraries.info<mailto:kate.boyle@railslibraries.info> http://support.swanlibraries.net

11 years

Overview of the ILS Search Process: Memo

by Aaron Skog

SWAN Members, As ILS Committee Co-Chairs, Jeannie Dilger and I have received a number of inquiries recently about the selection process. In particular, there are some concerns about the vendors that were not brought in for demos. Jeannie has created a memo for you to share with all of you some more details about the process to help address these concerns. Regards, Aaron Aaron Skog SWAN Executive Director 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5122 Fax: 630.734.5056 aaron.skog(a)railslibraries.info<mailto:aaron.skog@railslibraries.info> http://support.swanlibraries.net

11 years

Annual "Days Closed" survey

by Kate Boyle

Everyone - Every year around this time we request that libraries notify SWAN of their planned "Days Closed" dates for the coming year. There is a web form on the SWAN website designed for this purpose. You need to be logged into the SWAN website to view the form in the dropdown list. http://swan.railslibraries.info/node/add/days-closed If you haven't completed this form already, please do so soon. And please continue to use this form during the year to update the SWAN "Days Closed" table for your In-service days or any other closings not anticipated at this time. Thank you for your cooperation. [cid:image003.jpg@01CECFE3.4451A410] Kate Boyle SWAN Member Services Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5162 Fax: 630.734.5056 kate.boyle(a)railslibraries.info<mailto:kate.boyle@railslibraries.info> http://support.swanlibraries.net

11 years

Reconciling your Ecommerce Check

by Kate Boyle

+++ Please route to appropriate personnel +++ Yes it is time again for Ecommerce reimbursement and the SWAN Quarterly RB/ILL billing. Please see the attached document to assist you with reconciling your Ecommerce reimbursement check. As we have done previously, RAILS Accounting will be emailing to your aliased library email accounts a spreadsheet of Ecommerce activity for your library. After the disbursement of the Ecommerce checks, RAILS Accounting will begin working on the Statements of debits and credits prepared by Edlyn LeFevour of SWAN Member Services. Once those are all processed your library will be receiving either a bill (more debits than credits) or a check (more credits than debits). If you should any questions regarding either process, just call us 630-734-5153 or send an email to help(a)swanlibraries.net<mailto:help@swanlibraries.net> Kate Boyle SWAN Member Services Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5162 Fax: 630.734.5056 kate.boyle(a)railslibraries.info<mailto:kate.boyle@railslibraries.info> http://support.swanlibraries.net

11 years

SWAN Change in Bibliographic Services

by Aaron Skog

SWAN Change in Bibliographic Services Tony Siciliano, our SWAN Bibliographic Services Manager, has decided to begin transitioning out of his position during the next months. SWAN will begin its search to fill this position. Beginning Nov. 25, 2013, he will work 3 days a week until a new Bibliographic Services Manager is selected. We expect that Tony will also have some time to work with the new person so that the responsibilities and tasks of the position continue uninterrupted. You should continue to work with Tony as you usually do until the transition is complete. He will continue to respond to your questions and issues as usual. The daily procedures that you follow of creating pre-cats, sending in photocopies, etc. go on as usual. We are confident there will be no service delays during this period. I will keep you informed as we reach the next milestone in this transition process. Tony has lead our cataloging team since 1999. We have enormous shoes to fill. I appreciate greatly his offer to stay involved in SWAN until a new manager is selected and to assist with training our new Bibliographic Services Manager. He will continue his involvement in the ILS search process as well. Tony, as many of you know, avoids the limelight. He was awarded the Illinois Library Association Technical Services Award in 2010 which he graciously accepted, but made sure in his speech to the crowd at Navy Pier that it was his staff that deserved all the credit. So over the next months it is our turn to thank him. He is on a well-deserved vacation this week, but will be back on Monday. Aaron Skog SWAN Executive Director 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5122 Fax: 630.734.5056 aaron.skog(a)railslibraries.info<mailto:aaron.skog@railslibraries.info> http://support.swanlibraries.net

11 years

My Media Mall: New records loaded

by Tony Siciliano

Search subject: My Media Mall 20131022 41 print titles 6 audio titles 47 titles total Tony Siciliano SWAN Bibliographic Services Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5143 Fax: 630.734.5056 tony.siciliano(a)railslibraries.info<mailto:tony.siciliano@railslibraries.info> http://support.swanlibraries.net

11 years

SWAN Circ Advisory Election Results

by Kate Boyle

The votes are in and we have the results to share with everyone for the SWAN Circ Advisory election. Thank you to all who threw their hat in the ring and offered to share their valuable time to serve on the committee. Thank you to the administrators who support the committee by allocating staff time to serve. With 78% of the SWAN libraries voting, the following staff members have been elected to the Committee: Representing Committee A : Samantha Millsap (Hodgkins PL) Representing Committee B: Cindy Maiello Gluecklich ( Melrose Park PL) Peggy Tomzik (Eisenhower PLD) Representing Committee C: Julie Lombardo (Woodridge PL) Debbie Sheehan (Indian Prairie PLD) And our At-Large Member: Sheila N. Adams (Glenwood-Lynwood PLD) Congratulations to all. We encourage library staff members to join us at our meetings. You can view our meeting calendar on L2 http://www.librarylearning.info/tags/?SWAN+Circ+Advisory The next meeting is Wednesday, Nov. 20th. Have a great week. Kate Boyle SWAN Member Services Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5162 Fax: 630.734.5056 kate.boyle(a)railslibraries.info<mailto:kate.boyle@railslibraries.info> http://support.swanlibraries.net

11 years

[SwanTech] Reminder: Last Day! - Network Changes Memo #4: New SWAN Website URLS

by Steven Schlewitt

SWAN Member Libraries & IT Staff: Today marks our deadline for the URL changes detailed in Memo #4. If you have any questions or need assistance with completion of the memo, please contact our Help Desk at 630-734-5153, or submit a ticket to the SWANTech Queue of the Swan Ticket System<http://support.swanlibraries.net/otrs/customer.pl> so that we can ensure successful completion by the end of today. More information regarding Memo #4 and the URL transition can be found at the following link... http://support.swanlibraries.net/news/2013-09-18/swan-member-library-action… Has your location already completed the transition and survey? The completion results can be found at the link below... http://support.swanlibraries.net/news/2013-09-26/swan-website-url-updates-p… Thank you to everyone for your cooperation and participation to this point. The migration to the new SWAN network configuration will be greatly beneficial to our libraries moving forward. Keep a lookout for Network Changes Memo #5 in the upcoming week. Steven Schlewitt SWAN IT Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5130 Fax: 630.734.5056 steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info> http://support.swanlibraries.net From: swantech-bounces(a)list.swanlibraries.net<mailto:swantech-bounces@list.swanlibraries.net> [mailto:swantech-bounces@list.swanlibraries.net] On Behalf Of Aaron Skog Sent: Wednesday, September 18, 2013 5:35 PM To: swancom(a)list.swanlibraries.net<mailto:swancom@list.swanlibraries.net> Cc: swantech(a)list.swanlibraries.net<mailto:swantech@list.swanlibraries.net> Subject: [SwanTech] Network Changes Memo #4: New SWAN Website URLS SWAN Member Libraries & Technology Staff: Please route the attached memo "Network Changes Memo #4: New SWAN Website URLS" to library IT staff. This memo outlines changes to the SWAN website names. Libraries will need to change to the new SWAN domain names, and all of the MLS website names will be retired at the end of October. The following information should be provided to your IT staff and library staff responsible for your library website and computers. Please complete the following transition by Friday, October 18th, 2013, and submit a work survey upon completion. The work survey can be found at: http://support.swanlibraries.net/news/2013-09-18/swan-member-library-action… If you should encounter problems after the transition, or if you have any questions/comments about the transition, please submit a ticket to the SWAN ticket system or contact the SWAN Help Desk directly at 630-734-5153. Thank you for your cooperation and patience during this transition process. We will be posting a progress report webpage on our SWAN support website shortly for libraries to monitor their readiness for the website name changes. This email has been sent to the SWANcom and SWANTech email lists, so please excuse any cross posting. Regards, Aaron Aaron Skog SWAN Executive Director 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5122 Fax: 630.734.5056 aaron.skog(a)railslibraries.info<mailto:aaron.skog@railslibraries.info> http://support.swanlibraries.net _______________________________________________ SwanTech mailing list SwanTech(a)list.swanlibraries.net<mailto:SwanTech@list.swanlibraries.net> http://list.railslibraries.info/cgi-bin/mailman/listinfo/swantech

11 years

SWAN Technology Users Group meeting next Thursday, Oct. 24th.

by Kate Boyle

+++ Please route to appropriate personnel +++ Everyone please join us for the SWAN Technology Users Group meeting on Thursday, Oct. 24th. There are three presentations on the agenda: * SWAN Network changes * An update on the SWAN search for an ILS * Mosio for Libraries presentation by Anthony Andros of Tinley Park PL. Please see http://www.textalibrarian.com/ for more information on Mosio "Patrons ask questions using PCs, tablets or mobile phones. Librarians type responses via our simple, efficient, web-based dashboard" Please register using L2: http://www.librarylearning.info/events/?eventID=14274 Hope to see you there. Have a good weekend. Kate Boyle SWAN Member Services Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5162 Fax: 630.734.5056 kate.boyle(a)railslibraries.info<mailto:kate.boyle@railslibraries.info> http://support.swanlibraries.net

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SWANcom October 2013