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by SWAN Communications

The BLUEcloud Analytics migration is complete. You will need update bookmarks and use a URL to access BLUEcloud Analytics. Please refer to this news post for important information on access to the new environment and report subscriptions: BLUEcloud Analytics Server Migration Is Complete<https://swanlibraries.net/news/2026-05/95109> SWAN Library Services 915 Harger Road, Suite 260, Oak Brook, IL 60523 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net<https://support.swanlibraries.net/> SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

2 weeks, 5 days

Immediate Action Needed: Public Library E-Content Expenditure Survey Due May 15

by SWAN Communications

Dear Member Libraries, Please take 5 minutes to complete the E-Content Expenditure Survey (https://rails-libraries.typeform.com/econtentdata) by Friday, May 15. The participation of every library is essential to ensure the most accurate and comprehensive analysis of e-content expenditures across Illinois public libraries. Please note: While any staff member at your library may complete the survey, we ask that only one submission be made per library. We encourage you to coordinate internally before submitting. Your data will directly support ILA efforts related to the Digital Library Protection Act (HB5236). The more complete our data, the stronger our advocacy. If you have questions about the survey, please contact Janette Derucki, RAILS Data Analyst, at janette.derucki(a)railslibraries.org. Thank you for your time and continued support. SWAN Library Services 915 Harger Road, Suite 260, Oak Brook, IL 60523 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net<https://support.swanlibraries.net/> SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

2 weeks, 6 days

UPDATE: Hoopla Flex Launch

by SWAN Communications

Dear Member Libraries, Launching Hoopla Flex for those subscribing libraries required a full reindex for each library in order to bring in the Flex entitlements. This is taking longer than originally expected. Indexing and full collections are expected to be in the library catalog by the end of this week. Please reach out if you have additional questions. Thank you. SWAN Library Services 915 Harger Road, Suite 260, Oak Brook, IL 60523 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net<https://support.swanlibraries.net/> SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

2 weeks, 6 days

BLUEcloud Analytics migration delayed

by SWAN Communications

Our BLUEcloud Analytics Private Intelligence Server migration is delayed. The migration was meant to be completed by today, but technicians at SirsiDynix have run into an issue that is delaying launch of the new server. We are told that the delay may be as long as a few days, but we do not yet have details. In the meantime, the existing BLUEcloud Analytics server is still up and running, so there is no interruption in service. Our advice to not create new reports while the migration is taking place remains in effect. We will keep you posted as we receive status updates from SirsiDynix. In the meantime, please review this news post from April 28th for information on this migration: BLUEcloud Analytics Server Migration and URL Change<https://swanlibraries.net/news/2026-04/95101> SWAN Library Services 915 Harger Road, Suite 260, Oak Brook, Illinois 60523 swanlibraries.net<https://swanlibraries.net/> • catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

2 weeks, 6 days

Hoopla Flex Launch

by SWAN Communications

Dear Member Libraries, Hoopla Flex indexing is now live for all Hoopla‑subscribing libraries that have both Hoopla Flex titles and Hoopla Instant enabled in the Aspen catalog. No action is required on your end. Indexing may take several hours to complete. Both Instant and Flex collections will finish indexing and be available by the end of the day. Hoopla Flex will also be available in the SWAN Libraries+ app. Please see our SWAN website for more information: Hoopla Maintenance + Hoopla Flex Launch<https://swanlibraries.net/news/2026-05/95102> Please let us know if you have any questions. SWAN Library Services 915 Harger Road, Suite 260, Oak Brook, IL 60523 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net<https://support.swanlibraries.net/> SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

3 weeks

Two candidates for two open board seats

by SWAN Communications

The self-nomination period has ended and the slate of candidates for the three seats on the SWAN Board will be the following. Since there are the two candidates who volunteered for the two open seats, SWAN will not have to conduct an election for the 2026 cycle. Congratulations to the three library directors who will be seated July 2026 (please note, the SWAN Board has not approved its meeting schedule for the FY2027 year). Tammy Sheedy, Berwyn Public Library & Stickney-Forestview Public Library District Kate Buckson, St Charles Public Library District You can read their submitted statements from the SWAN news post below. https://swanlibraries.net/news/2026-05/95104 Aaron Skog Executive Director aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * 630-326-7022 My pronouns: he/him/his SWAN Library Services 915 Harger Road, Suite 260, Oak Brook, Illinois 60523 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

4 weeks, 1 day

Acquisitions EDI Processing Errors With Libraria

by SWAN Communications

We have updated our Symphony server with the changes needed to switch from FTP to SFTP file transfer with Libraria. Libraries using Libraria as a vendor will need to update their vendor records. You can find more information about the necessary updates in the Known Issue<https://swanlibraries.net/issue/95103> on the SWAN site. SWAN Library Services 915 Harger Road, Suite 260, Oak Brook, IL 60523 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) swanlibraries.net<https://support.swanlibraries.net/> SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

1 month

Hoopla Maintenance May 6 and Hoopla Flex Launch May 12

by SWAN Communications

Dear Member Libraries, We have two upcoming Hoopla updates to be aware of. Hoopla Maintenance – May 6 (1:00–4:00 a.m. CT) Hoopla will undergo planned maintenance on May 6 from 1:00–4:00 a.m. CT. During this time, Hoopla access will be unavailable; patrons may see login errors unrelated to their accounts, reporting will be delayed, and catalog/API updates may be briefly delayed. A downtime banner is already scheduled to appear in Aspen during that time. _____________________________________________________________________________________________________________ Hoopla Flex Launch – May 12 Hoopla Flex will be activated for our library on May 12, expanding access to select high‑demand titles through Flex borrows. Please see our SWAN website for more information: Hoopla Maintenance + Hoopla Flex Launch<https://swanlibraries.net/news/2026-05/95102> Please let us know if you have any questions. SWAN Library Services 915 Harger Road, Suite 260, Oak Brook, IL 60523 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net<https://support.swanlibraries.net/> SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

1 month

**IMPORTANT** BLUEcloud Analytics Server Migration and URL Change

by SWAN Communications

We will be migrating our BLUEcloud Analytics environment to a new server on May 11th-12th. It is very important that you read this news post for information on how this will affect you: BLUEcloud Analytics Server Migration and URL Change<https://swanlibraries.net/news/2026-04/95101> The new post outlines what you can expect, provides the URL you will need to use once migration takes place, and provides a migration timeline. Please direct any questions to our ticketing system. SWAN Library Services 915 Harger Road, Suite 260, Oak Brook, Illinois 60523 swanlibraries.net<https://swanlibraries.net/> • catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

1 month

Aspen 26.04 release and Palace Project integration is live

by SWAN Communications

Good morning member libraries, The Aspen 26.04 release is live. This release includes enhancements to the Palace Project integration, which is now enabled for all participating e-read libraries. You should see your Palace Project titles appear in your catalogs by the end of day. Additional information about this release is available in our news post: https://swanlibraries.net/news/2026-04/95096 Tara Wood User Experience Manager tara(a)swanlibraries.net<mailto:tara@swanlibraries.net> • 630-326-7706 My pronouns: she/her/hers SWAN Library Services 915 Harger Road, Suite 260, Oak Brook, Illinois 60523 swanlibraries.net<https://swanlibraries.net/> • catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

1 month, 1 week

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