SWAN Member Library Staff,
The selection criteria have been updated to reflect a seven year inactive time period as reflected on the Monthly Patron Record Purge page of the SWAN support site. You will see an increase of patron records reflected in the Review Inactive Patrons history list subscription you received yesterday. The records in yesterday's list will be removed on February 15, 2024. For more information, please visit the Monthly Patron Record Purge<https://support.swanlibraries.net/documentation/87627> page of the SWAN support site.
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net>
Phone: 844-SWANLIB (844-792-6542)
https://support.swanlibraries.net
<https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>
Preparations for National Change of Address processing have begun and will continue through the first week in January. During this processing window please be aware that address changes may be overridden for those patrons flagged by NCOA (approximately 33,000). While the NCOA process is underway, patron address changes will not update Last Activity Date. Upon completion, this address change setting will be set to once again update a patron's Last Activity Date with any address change.
The following processing will begin today:
* Approximately 33,000 records will be updated with new addresses
* The previous address will be saved in a patron note with "SWAN - NCOA 2023"
* No patron status will change, so the ability to place holds and check out items is not impacted
* Geocode data will be updated for all patrons active since the last NCOA processing
SWAN will provide updates as this work progresses. For more detailed information, refer to this news post: National Change of Address (NCOA) - December 2023 Update<https://support.swanlibraries.net/news/2023-12/94531>
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net>
Phone: 844-SWANLIB (844-792-6542)
https://support.swanlibraries.net
<https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>
Good morning member libraries,
The SWAN Libraries + app, SWAN's branded instance of Aspen LiDA, is now live in the app stores. We recommend a public announcement date of December 26th, so use this time to download the app and get acquainted with it. SWAN will present a demos for library staff on December 19th and January 10th.
More information, including download links and registration for staff webinars, are on the SWAN support site: https://support.swanlibraries.net/news/2023-12/94515
Please contact help(a)swanlibraries.net<mailto:help@swanlibraries.net> with any questions and we hope to see you at one of the upcoming webinars!
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net>
Phone: 844-SWANLIB (844-792-6542)
https://support.swanlibraries.net
<https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>
