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April, 2024 Quarterly Billing is Published

by SWAN Communications

The Quarterly RB/ILL Billing has been published. Please visit the news post<https://support.swanlibraries.net/news/2024-04/94614> for full details. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

1 year

Aspen 24.04 release

by SWAN Communications

Good afternoon member libraries, The Aspen 24.04 release is now live. It includes several bug fixes for the SWAN Libraries + (Aspen LiDA) app and improved format assignments for blu-rays and DVDs. You can read more on the SWAN support site: https://support.swanlibraries.net/news/2024-04/94613 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

1 year

SWAN Board self-nomination open for interested candidates

by SWAN Communications

Hello SWAN library directors & administrators- The SWAN Board is calling for representation from all member library directors/administrators for two at-large positions, with terms beginning on July 1, 2024. The online form to submit the self-nomination statement is open on the SWAN Support site (login required): https://support.swanlibraries.net/form/94600 Information about the SWAN Board election and the timetable are available from the link below. The deadline to submit a self-nomination is Friday, April 26th. https://support.swanlibraries.net/board-information/85634 Regards, Aaron Aaron Skog Executive Director aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * 630-326-7022 My pronouns: he/him/his SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

1 year

OpenAthens Links Available

by SWAN Communications

Hello all, Are you using the best links for your electronic resources? Check your library to see a list of recommended links using OpenAthens. OpenAthens for remote access allows users to safely access databases. Libraries in Group 7 are now available. To download the current links and to see which group your library is in, please see our News article<https://support.swanlibraries.net/news/2024-03/94487>. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

1 year, 1 month

Reminder: MessageBee List Notification Demos this Week

by SWAN Communications

Good morning! This is a reminder that we have two demo sessions scheduled this week for the MessageBee List Notifications tool that allows users to manage lists of patrons and send e-mail communications and campaigns. See the following news post for more information: MessageBee List Notification Demos This Week<https://support.swanlibraries.net/news/2024-03/94597> SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

1 year, 1 month

Chicago Public Library's RB Patron verification tool is down

by SWAN Communications

SWAN Member Library Staff, Chicago Public Library is currently experiencing an outage of their online patron verification tool. While the issue persists, please contact the Harold Washington Library Center Circulation Department at 312-747-3163 to check the statuses of reciprocal borrowers with CPL. We will be updating the Known Issue<https://support.swanlibraries.net/issue/94596> on the support site as we have more information. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

1 year, 1 month

OpenAthens Links Available

by SWAN Communications

Hello all, Are you using the best links for your electronic resources? Check your library to see a list of recommended links using OpenAthens. OpenAthens for remote access allows users to safely access databases. Libraries in Group 6 are now available. To download the current links and to see which group your library is in, please see our News article<https://support.swanlibraries.net/news/2024-02/94487>. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

1 year, 1 month

SWAN 3/7/24 Quarterly meeting - budget presentation & approval

by SWAN Communications

Hello SWAN library directors & administrators- We have our first Quarterly membership meeting for 2024 next week at Oak Brook Public Library, Thursday, March 7th at 10:00 a.m. The approval of the SWAN budget will take place in person at the meeting, with a roll call vote for representatives from each SWAN member library. We are also requesting the current budget to amended, which is detailed in the meeting packet. Meeting agenda and packet posted on the page below: https://support.swanlibraries.net/meeting/94441 The meeting will include a Zoom live-stream, which you can register for in advance of the meeting. https://swanlibraries-net.zoom.us/meeting/register/tZEqdu-prTwjGtL6oPUXBfqj… Please note that online attendees will not be able to vote on the budget. If you have any questions, please reach out to me. Regards, Aaron Aaron Skog Executive Director aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * 630-326-7022 My pronouns: he/him/his SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

1 year, 2 months

Consultation Booking and Ticket Submission

by SWAN Communications

We have updated our support site with two new features. The first is a tool to schedule live Zoom consultations with SWAN staff, and the other is a new ticket submission form built into our support site with a helpful search tool integrated. We hope these will provide more streamlined paths to get in touch with us. See today's news post for more information: Support Site Updates - Book a Consultation or Submit a Ticket<https://support.swanlibraries.net/news/2024-02/94582> SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

1 year, 2 months

Aspen release 24.02 is live

by SWAN Communications

Good morning member libraries. The Aspen 24.02 release went live this morning. It includes performance improvements for indexing and events integration into Aspen LiDA. Read more on the SWAN support site: https://support.swanlibraries.net/news/2024-02/94574 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

1 year, 2 months

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