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Re: ACTION REQUIRED: SWAN pricing for EBSCO all-inclusive package now posted & EBSCO selection form is live

by SWAN Communications

Hello Member libraries- We have posted the webinar slides for the meeting that just ended about the EBSCO subscription databases. https://support.swanlibraries.net/system/files/Members/2024-06/SWAN-EBSCO-F… The webinar recording is available from the Zoom recording link below. https://swanlibraries-net.zoom.us/rec/share/ke-6ZovtK-K7R75g-xcFD_hfLayTRCA… If you have any questions, please contact help(a)swanlibraries.net or submit a request online for assistance. https://support.swanlibraries.net/form/94559 Please make sure to complete the form for your library below! (login required): https://support.swanlibraries.net/form/80756 Regards, Aaron Aaron Skog Executive Director aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * 630-326-7022 My pronouns: he/him/his SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/> From: Aaron Skog Sent: Monday, June 10, 2024 2:37 PM To: swancom(a)list.swanlibraries.net Subject: ACTION REQUIRED: SWAN pricing for EBSCO all-inclusive package now posted & EBSCO selection form is live To SWAN member public libraries- Last week at the SWAN Quarterly meeting we met to discuss the Illinois State Library e-Resource Program and its selection of EBSCO to be the provider of research databases for all libraries in Illinois. Pricing We now have pricing for the SWAN all-inclusive package posted for you. It has a high and low estimate for the deal, which is a price range at this point since we do not know how many libraries wish to participate in our new EBSCO all-inclusive deal. SWAN Support page with pricing and details (login required): https://support.swanlibraries.net/documentation/70949 Opt-in online form: deadline is Friday, June 14th end of business day This will notify SWAN if your library is going to want the SWAN all-inclusive package or databases through the RAILS negotiated deal with EBSCO. SWAN is acting as the go-between for the RAILS deal if your libraries decide that is the choice. One submission per library please. Form link (login required): https://support.swanlibraries.net/form/80756 We have a short window to decide. This is due to RAILS setting a Friday, June 14th deadline for its package. SWAN Webinar Tuesday, June 11th at 2:30 p.m. We have a scheduled webinar for you that will take place via Zoom on Tuesday, June 11th at 2:30 p.m. We will review the SWAN EBSCO deal and explain the options for your library. Zoom link: https://swanlibraries-net.zoom.us/j/84817631486?pwd=HBLzTzSmngiZUuWSaAipJMa… The session will be recorded and posted as soon as the meeting is over. If you have any questions, please contact help(a)swanlibraries.net<mailto:help@swanlibraries.net> or submit a request online for assistance. https://support.swanlibraries.net/form/94559 Regards, Aaron Aaron Skog Executive Director aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * 630-326-7022 My pronouns: he/him/his SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

1 year

ACTION REQUIRED: SWAN pricing for EBSCO all-inclusive package now posted & EBSCO selection form is live

by SWAN Communications

To SWAN member public libraries- Last week at the SWAN Quarterly meeting we met to discuss the Illinois State Library e-Resource Program and its selection of EBSCO to be the provider of research databases for all libraries in Illinois. Pricing We now have pricing for the SWAN all-inclusive package posted for you. It has a high and low estimate for the deal, which is a price range at this point since we do not know how many libraries wish to participate in our new EBSCO all-inclusive deal. SWAN Support page with pricing and details (login required): https://support.swanlibraries.net/documentation/70949 Opt-in online form: deadline is Friday, June 14th end of business day This will notify SWAN if your library is going to want the SWAN all-inclusive package or databases through the RAILS negotiated deal with EBSCO. SWAN is acting as the go-between for the RAILS deal if your libraries decide that is the choice. One submission per library please. Form link (login required): https://support.swanlibraries.net/form/80756 We have a short window to decide. This is due to RAILS setting a Friday, June 14th deadline for its package. SWAN Webinar Tuesday, June 11th at 2:30 p.m. We have a scheduled webinar for you that will take place via Zoom on Tuesday, June 11th at 2:30 p.m. We will review the SWAN EBSCO deal and explain the options for your library. Zoom link: https://swanlibraries-net.zoom.us/j/84817631486?pwd=HBLzTzSmngiZUuWSaAipJMa… The session will be recorded and posted as soon as the meeting is over. If you have any questions, please contact help(a)swanlibraries.net<mailto:help@swanlibraries.net> or submit a request online for assistance. https://support.swanlibraries.net/form/94559 Regards, Aaron Aaron Skog Executive Director aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * 630-326-7022 My pronouns: he/him/his SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

1 year

SWAN WorkFlows 4.1 Installer Available

by SWAN Communications

SWAN Member Libraries & Information Technology Staff: The SWAN WorkFlows 4.1 installer is now available on the SWAN support site: https://support.swanlibraries.net/news/2024-06/94639 Please be advised, there is no imperative to install this new client before our scheduled Symphony 4.1 server upgrade on the evening of Monday, June 17th. Upgrading early will result in a client/server mismatch message each time the client connects prior to the morning of Tuesday, June 18th. WorkFlows 3.7.1 will continue to function after the server upgrade has been completed, but will also result in a client/server mismatch message until the client is upgraded. If you have any questions or require further assistance please submit a ticket by emailing help(a)swanlibraries.net<mailto:help@swanlibraries.net>. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

1 year

SWAN Quarterly meeting 6/6/24 agenda & packet now posted

by SWAN Communications

Hello SWAN library directors & administrators- The agenda and meeting packet for next week's meeting Thursday, June 6th at Oak Brook Public Library is now posted. https://support.swanlibraries.net/meeting/94449 Our big discussion topic for Thursday will be the yet to be announced statewide contract for research databases. SWAN has learned the contact has been awarded to EBSCO, but there are some differences with the statewide solution and our existing group-purchase for public libraries. We have a few options to present for SWAN libraries that are concerned about retaining a comprehensive database package, which would include Novelist Plus and Consumer Reports which are not in the statewide deal. We will also present about public library website ADA complaints and how this relates to SWAN's Aspen Discovery. Hope to see you in person next week! If you need to attend via Zoom, please registration using the link below. https://swanlibraries-net.zoom.us/meeting/register/tZEqdu-prTwjGtL6oPUXBfqj… Regards, Aaron Aaron Skog Executive Director aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * 630-326-7022 My pronouns: he/him/his SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

1 year, 1 month

Searching Issues in Aspen

by SWAN Communications

SWAN Member Library Staff, We are currently experiencing intermittent issues with searching in Aspen Discovery. These intermittent issues are resulting in a few search timeout error messages. We are in contact with ByWater; they are investigating the issue. We will update the Known Issue<https://support.swanlibraries.net/issue/94635> on our support site as we have more information. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

1 year, 1 month

OpenAthens Links Available

by SWAN Communications

Hello all, Are you using the best links for your electronic resources? Check your library to see a list of recommended links using OpenAthens. OpenAthens for remote access allows users to safely access databases. Libraries in Group 9 are now available. To download the current links and to see which group your library is in, please see our News article<https://support.swanlibraries.net/news/2024-05/94487>. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

1 year, 1 month

SWAN Board 2024 election results

by SWAN Communications

The election for two seats on 7 member SWAN governing board has concluded with 60 participating voters. Dawn Bussey, Library Director Glen Ellyn Public Library: elected Zach Musil, Library Director Tinley Park Public Library: elected Special thanks to Ridgeway Burns, Library Director Itasca Community Library, and Natalie Starosta, Library Director North Riverside Public Library for participating in the election. The next SWAN Board meeting will be held at Midlothian Public Library on Friday, June 21st at 9:30 a.m. Aaron Skog Executive Director aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * 630-326-7022 My pronouns: he/him/his SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

1 year, 1 month

Reminder: SWAN Board 2024 election e-ballot closes Friday 5/24

by SWAN Communications

Hello library directors & administrators- This is just a reminder that the SWAN Board election e-ballot will close on Friday this week. Ballot Here is the ballot: https://support.swanlibraries.net/form/94619 Candidate names and statements are listed, with the voting selection below the statements. Only library directors/administrators will be able to access the e-ballot link. This is a feature SWAN also uses to restrict access to our platform logins for WorkFlows, MesssageBee, etc. Additional information about the SWAN Board can be found on this page: https://support.swanlibraries.net/board-information/85634 Password reset information The SWAN Support site login utilizes the same email account and password you have created for your Library Learning (L2) account. If you are unable to log onto the Support site, your first step would be to complete a password reset with L2, and then attempt to log onto the SWAN Support site using your new password. Reset your L2 password: https://librarylearning.org/user/password If you are unable to access the ballot after a password reset, please reach out to me directly, and I would be happy to assist you. Regards, Aaron Skog Aaron Skog Executive Director aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * 630-326-7022 My pronouns: he/him/his SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

1 year, 1 month

Aspen 25.05 release

by SWAN Communications

Good morning member libraries, The Aspen 25.05 release is now live. It includes updates to record grouping, accessibility, and some new integrations, as well as bug fixes and improvements to dark mode for the SWAN Libraries + app. Read more on the SWAN support site: https://support.swanlibraries.net/news/2024-05/94628 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

1 year, 1 month

Libraries Not Able To Connect to WorkFlows - Rebooting VPN Tunnels

by SWAN Communications

We'll be rebooting our services at 12:15 PM. Please see our Known Issue<https://support.swanlibraries.net/issue/94627> for more details. Michael Szarmach Systems Administrator, Information Technology & Systems Support michael(a)swanlibraries.net<mailto:michael@swanlibraries.net> * 630-326-8929 My pronouns: he/him/his SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

1 year, 1 month

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