On the First Day of (insert your favorite holiday) ----SWAN elves gave to me [cid:image001.png@01D13195.0F4D3020]
Whether you celebrate Hanukkah, Kwanzaa, Christmas, Festivus, the Winter Solstice, or none of the above - SWAN would like to share 12 days of "gifts" with you.
Gift #1 --- Get out your calendars--- it's time to save the date for one of the most important SWAN events of the year. Friday, July 22, 2016 is the date of the first SWAN Annual Users Group event. The Business and Conference Center at Moraine Valley Community College is our venue https://www.morainevalley.edu/community/facilities/moraine-business-and-con… . This will be full day of events, with food served throughout the day to sustain you.
Sorry, we haven't opened registration yet. Watch for more information as we get closer to the event. We promise to have breakouts sessions of interest to everyone. You can view the event in the L2 calendar http://www.librarylearning.info/events/?eventID=21702 . As always we appreciate your input, if you should have a suggestion for the conference program, please email kate.boyle(a)railslibraries.info<mailto:kate.boyle@railslibraries.info>.
Kate Boyle
SWAN Member Services Manager
Reaching Across Illinois Library System
Burr Ridge Office
Phone: 630.734.5162
Fax: 630.734.5056
kate.boyle(a)railslibraries.info<mailto:kate.boyle@railslibraries.info>
http://www.railslibraries.info
+++ Please share with appropriate personnel+++
Everyone -
We have a favor to ask you - we need your opinion. Could you take a few minutes and complete a survey for us? We are asking you to rank your level of interest in five SirsiDynix products for your library/patrons. The survey can be found at https://fs8.formsite.com/SWANServices/rankproducts/index.html and is open now. The survey will close at Noon on Monday, Dec. 14th .
Thank you for your participation. And yes, libraries can complete more than one survey in order for SWAN to gauge interest across departments in your library.
Kate Boyle
SWAN Member Services Manager
Reaching Across Illinois Library System
Burr Ridge Office
Phone: 630.734.5162
Fax: 630.734.5056
kate.boyle(a)railslibraries.info<mailto:kate.boyle@railslibraries.info>
http://www.railslibraries.info
SWAN Member Library and Cataloging Staff:
You may resume pre-cat creation. Cataloging module should be operating as expected.
If you encounter any issues, please let us know at help(a)swanlibraries.net<mailto:help@swanlibraries.net>
Karen Bar
SWAN Bibliographic Services Manager
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5138
Fax: 630.734.5056
karen.bar(a)railslibraries.info<mailto:karen.bar@railslibraries.info>
http://support.swanlibraries.net
SWAN Member Library and Cataloging Staff:
SirsiDynix continues work on indexing headings. While a number of headings have since been dynamically indexed, it does appear that we are still receiving some "Heading Keys Need to be Indexed First" error messages.
Until further notice, please do not enter new pre-cats as existing pre-cats may not be displayed and this might create duplicate records. You may also encounter difficulty adding items to bibliographic records.
Thank you for your patience.
Karen Bar
SWAN Bibliographic Services Manager
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5138
Fax: 630.734.5056
karen.bar(a)railslibraries.info<mailto:karen.bar@railslibraries.info>
http://support.swanlibraries.net
SWAN Member Library and Cataloging Staff:
We have received reports of library staff receiving the "Heading Keys Need to be Indexed First" error message in several situations including when attempting to add items or display pre-cats that were created yesterday. This appears to be related to the earlier issue of one of our critical system maintenance reports unexpectedly running long last night. We are working with SirsiDynix to resolve the issue.
Until further notice, it is advised not to enter new pre-cats as existing pre-cats may not be displayed and this might create duplicate records. You may also encounter difficulty adding items to bibliographic records.
We hope to have this resolved as soon as possible.
Thank you for your patience.
Karen Bar
SWAN Bibliographic Services Manager
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5138
Fax: 630.734.5056
karen.bar(a)railslibraries.info<mailto:karen.bar@railslibraries.info>
http://support.swanlibraries.netThis
The maintenance report has completed successfully, and we've unsuspended Symphony WorkFlows logins. All services have been restored and should be operating as expected.
If you encounter any issues that appear to be related, please let us know at help(a)swanlibraries.net<mailto:help@swanlibraries.net>
Thank you,
Steven Schlewitt
SWAN IT Manager
Reaching Across Illinois Library System
Burr Ridge Office
Phone: 630.734.5130
Fax: 630.734.5056
steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info>
http://www.railslibraries.info
From: swancom-bounces(a)list.swanlibraries.net [mailto:swancom-bounces@list.swanlibraries.net] On Behalf Of Steven Schlewitt
Sent: Wednesday, December 02, 2015 7:11 AM
To: swancom(a)list.swanlibraries.net; swantech(a)list.swanlibraries.net
Subject: [SWANcom] *Important* Symphony WorkFlows outage this morning (12/2)
Importance: High
SWAN Member Library and Information Technology Staff:
Due to a high volume of record changes processed overnight, one of our critical system maintenance reports is unexpectedly running long. Until this report completes successfully, we have suspended Symphony WorkFlows logins to our production server to prevent any data corruption. If your library is opening early this morning, please use OFFLINE mode to circulate materials until further notice.
We hope to have this resolved as soon as possible.
Thank you for your patience.
Steven Schlewitt
SWAN IT Manager
Reaching Across Illinois Library System
Burr Ridge Office
Phone: 630.734.5130
Fax: 630.734.5056
steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info>
http://www.railslibraries.info
SWAN Member Library and Information Technology Staff:
Due to a high volume of record changes processed overnight, one of our critical system maintenance reports is unexpectedly running long. Until this report completes successfully, we have suspended Symphony WorkFlows logins to our production server to prevent any data corruption. If your library is opening early this morning, please use OFFLINE mode to circulate materials until further notice.
We hope to have this resolved as soon as possible.
Thank you for your patience.
Steven Schlewitt
SWAN IT Manager
Reaching Across Illinois Library System
Burr Ridge Office
Phone: 630.734.5130
Fax: 630.734.5056
steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info>
http://www.railslibraries.info
Prairie Trails Public Library District will be closed Friday, December 4 for a staff in service day. The library will open on Saturday with regular hours.
Sheri Starr
Assistant Director
Prairie Trails Public Library District
8449 Moody Avenue
Burbank, IL 60459
708-430-3688 voice
708-430-5596 fax
www.prairietrailslibrary.org
Matteson will be closed December 4th, 2015 for a staff in service day. The library will open on Saturday with regular hours.
Edlyn LeFevour
SWAN Support Analyst
Reaching Across Illinois Library System
Burr Ridge Office
Phone: 630.734.5161
Fax: 630.734.5056
edlyn.lefevour(a)railslibraries.info<mailto:edlyn.lefevour@railslibraries.info>
http://www.railslibraries.info