SWANcom

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Long-Running Report (ADUText) on Friday Morning

by Steven Schlewitt

SWAN Member Library Staff: Relating to the data import of our upcoming library migration, we're currently seeing a long-running report, "ADUText", that's tying up the normally scheduled morning reports. This report may throw off the normal timing by a few hours. If possible, please avoid submitting unnecessary reports this morning so that we're able to catch up. We expect the reports functions will be freed up once again later this morning. We sincerely apologize for the inconvenience and thank you for your patience. Steven Schlewitt SWAN IT Manager Burr Ridge Office Phone: 630.734.5130 Fax: 630.734.5056 steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info> http://www.railslibraries.info

10 years, 1 month

Delivery of materials to our new SWAN libraries

by Kate Boyle

Everyone - At the recent "Spring Forward" Support Staff training we instructed library staff to send materials to Franklin Park PL via ILDS. Since that workshop, we have initiated a change with Delivery Service to expedite the delivery of materials. As of Tuesday May 10th, CTS will be delivering to Franklin Park PL. So, both of our new member libraries will be receiving their materials via CTS/RAILS delivery. Please use the RAILS sticky labels to route material to both libraries. Thank you. Kate Boyle SWAN Member Services Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5162 Fax: 630.734.5056 kate.boyle(a)railslibraries.info<mailto:kate.boyle@railslibraries.info> http://support.swanlibraries.net

10 years, 1 month

SWAN Board Elections Begin Today

by webmaster＠swanlibraries.net

10 years, 1 month

Scheduled Deletion of Inactive e-book Records in Symphony This Weekend

by webmaster＠swanlibraries.net

10 years, 1 month

Weekly Item Deletions/Discard Processing (Memo)

by webmaster＠swanlibraries.net

10 years, 1 month

Network Outage in Burr Ridge Data Center (4/29)

by webmaster＠swanlibraries.net

10 years, 1 month

*Resolved* Limited/Missing Search Results in Enterprise

by Steven Schlewitt

SWAN Member Library Staff: All reindexing processes have concluded, and it appears full results are displaying once again, as expected. If you continue to experience issues with Enterprise search results, please submit a ticket to help(a)swanlibraries.net<mailto:help@swanlibraries.net> for further investigation. Thanks again for your patience. Steven Schlewitt SWAN IT Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5130 Fax: 630.734.5056 steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info> http://support.swanlibraries.net From: swancom-bounces(a)list.swanlibraries.net [mailto:swancom-bounces@list.swanlibraries.net] On Behalf Of Steven Schlewitt Sent: Wednesday, April 27, 2016 12:02 PM To: swancom(a)list.swanlibraries.net; swantech(a)list.swanlibraries.net Subject: Re: [SWANcom] Limited/Missing Search Results in Enterprise Just a quick update - We've uncovered the issue with SirsiDynix support, and are now in the process of reindexing titles in the Enterprise catalog. We expect this process should wrap up sometime within the next hour or so. We'll send another SWANcom when the process completes. Steven Schlewitt SWAN IT Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5130 Fax: 630.734.5056 steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info> http://support.swanlibraries.net From: swancom-bounces(a)list.swanlibraries.net<mailto:swancom-bounces@list.swanlibraries.net> [mailto:swancom-bounces@list.swanlibraries.net] On Behalf Of Ian Nosek Sent: Wednesday, April 27, 2016 9:48 AM To: swancom(a)list.swanlibraries.net<mailto:swancom@list.swanlibraries.net>; swantech(a)list.swanlibraries.net<mailto:swantech@list.swanlibraries.net> Subject: [SWANcom] Limited/Missing Search Results in Enterprise SWAN Member Libraries & Information Technology Staff: We are currently experiencing some issues with search results in Enterprise. Common titles are not showing up and many searches yield few results. SWAN staff is in contact with SirsiDynix regarding this issue. We will send updates as we have them. Thank you for your patience. Ian Nosek SWAN System Administrator 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5120 Fax: 630.734.5056 ian.nosek(a)railslibraries.info<mailto:ian.nosek@railslibraries.info> http://support.swanlibraries.net

10 years, 1 month

Limited/Missing Search Results in Enterprise

by Ian Nosek

SWAN Member Libraries & Information Technology Staff: We are currently experiencing some issues with search results in Enterprise. Common titles are not showing up and many searches yield few results. SWAN staff is in contact with SirsiDynix regarding this issue. We will send updates as we have them. Thank you for your patience. Ian Nosek SWAN System Administrator 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5120 Fax: 630.734.5056 ian.nosek(a)railslibraries.info<mailto:ian.nosek@railslibraries.info> http://support.swanlibraries.net

10 years, 1 month

*RESOLVED* Long-Running Maintenance Report (ADUUser)

by Ian Nosek

SWAN Member Library Staff: The long-running maintenance report has been terminated by SirsiDynix. Regularly scheduled reports are now being processed. We sincerely apologize for the inconvenience and thank you for your patience. Ian Nosek SWAN System Administrator 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5120 Fax: 630.734.5056 ian.nosek(a)railslibraries.info http://support.swanlibraries.net -----Original Message----- From: swantech-bounces(a)list.swanlibraries.net [mailto:swantech-bounces@list.swanlibraries.net] On Behalf Of Steven Schlewitt Sent: Tuesday, April 26, 2016 7:18 AM To: swancom(a)list.swanlibraries.net; swantech(a)list.swanlibraries.net Subject: [SwanTech] Long-Running Maintenance Report (ADUUser) Importance: High SWAN Member Library Staff: We're currently seeing a long-running maintenance report, "ADUUser", that's tying up the normally scheduled morning reports. This report may throw off the normal timing by a few hours. If possible, please avoid submitting unnecessary reports this morning so that we're able to catch up. We expect the reports functions will be freed up once again later this morning. We sincerely apologize for the inconvenience and thank you for your patience. Steven Schlewitt SWAN IT Manager Reaching Across Illinois Library System Burr Ridge Office Phone: 630.734.5130 Fax: 630.734.5056 steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info> http://www.railslibraries.info _______________________________________________ SwanTech mailing list SwanTech(a)list.swanlibraries.net http://list.railslibraries.info/cgi-bin/mailman/listinfo/swantech

10 years, 1 month

Long-Running Maintenance Report (ADUUser)

by Steven Schlewitt

SWAN Member Library Staff: We're currently seeing a long-running maintenance report, "ADUUser", that's tying up the normally scheduled morning reports. This report may throw off the normal timing by a few hours. If possible, please avoid submitting unnecessary reports this morning so that we're able to catch up. We expect the reports functions will be freed up once again later this morning. We sincerely apologize for the inconvenience and thank you for your patience. Steven Schlewitt SWAN IT Manager Reaching Across Illinois Library System Burr Ridge Office Phone: 630.734.5130 Fax: 630.734.5056 steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info> http://www.railslibraries.info

10 years, 1 month

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