- SWANcom - swanlibraries.net

Update RE: Long-Running Report (ADUText) on Friday Morning
by Karen Bar 06 May '16

06 May '16

SWAN Member Library Staff: ADUText report is still running so you may continue to receive error messages. SirsiDynix has advised that library staff should avoid editing any bibliographic records that were created on 5/5/16 until further notice. We will send an update when we have additional information. Thank you for your continued patience. Karen Bar SWAN Bibliographic Services Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5138 Fax: 630.734.5056 karen.bar(a)railslibraries.info<mailto:karen.bar@railslibraries.info> http://support.swanlibraries.net From: swancom-bounces(a)list.swanlibraries.net [mailto:swancom-bounces@list.swanlibraries.net] On Behalf Of Karen Bar Sent: Friday, May 06, 2016 11:16 AM To: Steven Schlewitt; swancom(a)list.swanlibraries.net Subject: Re: [SWANcom] Long-Running Report (ADUText) on Friday Morning SWAN Member Library Staff: We have received reports of "heading keys need to be indexed" and "locked record" error messages. These are related to indexing reports that are currently running. Relating to the data import of our upcoming library migration, we will have a large number of index keys being processed over the next few days so one may receive these error messages. Please be advised that new records may not be retrievable until the index keys are processed. As always, we advise staff creating new pre-cats to search a minimum three indexes for a matching record before creating a new pre-cat. Thank you for your continued patience. Karen Bar SWAN Bibliographic Services Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5138 Fax: 630.734.5056 karen.bar(a)railslibraries.info<mailto:karen.bar@railslibraries.info> http://support.swanlibraries.net From: swancom-bounces(a)list.swanlibraries.net<mailto:swancom-bounces@list.swanlibraries.net> [mailto:swancom-bounces@list.swanlibraries.net] On Behalf Of Steven Schlewitt Sent: Friday, May 06, 2016 6:43 AM To: swancom(a)list.swanlibraries.net<mailto:swancom@list.swanlibraries.net> Subject: [SWANcom] Long-Running Report (ADUText) on Friday Morning Importance: High SWAN Member Library Staff: Relating to the data import of our upcoming library migration, we're currently seeing a long-running report, "ADUText", that's tying up the normally scheduled morning reports. This report may throw off the normal timing by a few hours. If possible, please avoid submitting unnecessary reports this morning so that we're able to catch up. We expect the reports functions will be freed up once again later this morning. We sincerely apologize for the inconvenience and thank you for your patience. Steven Schlewitt SWAN IT Manager Burr Ridge Office Phone: 630.734.5130 Fax: 630.734.5056 steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info> http://www.railslibraries.info

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Long-Running Report (ADUText) on Friday Morning
by Steven Schlewitt 06 May '16

06 May '16

SWAN Member Library Staff: Relating to the data import of our upcoming library migration, we're currently seeing a long-running report, "ADUText", that's tying up the normally scheduled morning reports. This report may throw off the normal timing by a few hours. If possible, please avoid submitting unnecessary reports this morning so that we're able to catch up. We expect the reports functions will be freed up once again later this morning. We sincerely apologize for the inconvenience and thank you for your patience. Steven Schlewitt SWAN IT Manager Burr Ridge Office Phone: 630.734.5130 Fax: 630.734.5056 steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info> http://www.railslibraries.info

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Delivery of materials to our new SWAN libraries
by Kate Boyle 06 May '16

06 May '16

Everyone - At the recent "Spring Forward" Support Staff training we instructed library staff to send materials to Franklin Park PL via ILDS. Since that workshop, we have initiated a change with Delivery Service to expedite the delivery of materials. As of Tuesday May 10th, CTS will be delivering to Franklin Park PL. So, both of our new member libraries will be receiving their materials via CTS/RAILS delivery. Please use the RAILS sticky labels to route material to both libraries. Thank you. Kate Boyle SWAN Member Services Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5162 Fax: 630.734.5056 kate.boyle(a)railslibraries.info<mailto:kate.boyle@railslibraries.info> http://support.swanlibraries.net

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SWAN Board Elections Begin Today
by webmaster＠swanlibraries.net 02 May '16

02 May '16

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Scheduled Deletion of Inactive e-book Records in Symphony This Weekend
by webmaster＠swanlibraries.net 29 Apr '16

29 Apr '16

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Weekly Item Deletions/Discard Processing (Memo)
by webmaster＠swanlibraries.net 29 Apr '16

29 Apr '16

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Network Outage in Burr Ridge Data Center (4/29)
by webmaster＠swanlibraries.net 29 Apr '16

29 Apr '16

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*Resolved* Limited/Missing Search Results in Enterprise
by Steven Schlewitt 27 Apr '16

27 Apr '16

SWAN Member Library Staff: All reindexing processes have concluded, and it appears full results are displaying once again, as expected. If you continue to experience issues with Enterprise search results, please submit a ticket to help(a)swanlibraries.net<mailto:help@swanlibraries.net> for further investigation. Thanks again for your patience. Steven Schlewitt SWAN IT Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5130 Fax: 630.734.5056 steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info> http://support.swanlibraries.net From: swancom-bounces(a)list.swanlibraries.net [mailto:swancom-bounces@list.swanlibraries.net] On Behalf Of Steven Schlewitt Sent: Wednesday, April 27, 2016 12:02 PM To: swancom(a)list.swanlibraries.net; swantech(a)list.swanlibraries.net Subject: Re: [SWANcom] Limited/Missing Search Results in Enterprise Just a quick update - We've uncovered the issue with SirsiDynix support, and are now in the process of reindexing titles in the Enterprise catalog. We expect this process should wrap up sometime within the next hour or so. We'll send another SWANcom when the process completes. Steven Schlewitt SWAN IT Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5130 Fax: 630.734.5056 steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info> http://support.swanlibraries.net From: swancom-bounces(a)list.swanlibraries.net<mailto:swancom-bounces@list.swanlibraries.net> [mailto:swancom-bounces@list.swanlibraries.net] On Behalf Of Ian Nosek Sent: Wednesday, April 27, 2016 9:48 AM To: swancom(a)list.swanlibraries.net<mailto:swancom@list.swanlibraries.net>; swantech(a)list.swanlibraries.net<mailto:swantech@list.swanlibraries.net> Subject: [SWANcom] Limited/Missing Search Results in Enterprise SWAN Member Libraries & Information Technology Staff: We are currently experiencing some issues with search results in Enterprise. Common titles are not showing up and many searches yield few results. SWAN staff is in contact with SirsiDynix regarding this issue. We will send updates as we have them. Thank you for your patience. Ian Nosek SWAN System Administrator 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5120 Fax: 630.734.5056 ian.nosek(a)railslibraries.info<mailto:ian.nosek@railslibraries.info> http://support.swanlibraries.net

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Limited/Missing Search Results in Enterprise
by Ian Nosek 27 Apr '16

27 Apr '16

SWAN Member Libraries & Information Technology Staff: We are currently experiencing some issues with search results in Enterprise. Common titles are not showing up and many searches yield few results. SWAN staff is in contact with SirsiDynix regarding this issue. We will send updates as we have them. Thank you for your patience. Ian Nosek SWAN System Administrator 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5120 Fax: 630.734.5056 ian.nosek(a)railslibraries.info<mailto:ian.nosek@railslibraries.info> http://support.swanlibraries.net

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*RESOLVED* Long-Running Maintenance Report (ADUUser)
by Ian Nosek 26 Apr '16

26 Apr '16

SWAN Member Library Staff: The long-running maintenance report has been terminated by SirsiDynix. Regularly scheduled reports are now being processed. We sincerely apologize for the inconvenience and thank you for your patience. Ian Nosek SWAN System Administrator 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5120 Fax: 630.734.5056 ian.nosek(a)railslibraries.info http://support.swanlibraries.net -----Original Message----- From: swantech-bounces(a)list.swanlibraries.net [mailto:swantech-bounces@list.swanlibraries.net] On Behalf Of Steven Schlewitt Sent: Tuesday, April 26, 2016 7:18 AM To: swancom(a)list.swanlibraries.net; swantech(a)list.swanlibraries.net Subject: [SwanTech] Long-Running Maintenance Report (ADUUser) Importance: High SWAN Member Library Staff: We're currently seeing a long-running maintenance report, "ADUUser", that's tying up the normally scheduled morning reports. This report may throw off the normal timing by a few hours. If possible, please avoid submitting unnecessary reports this morning so that we're able to catch up. We expect the reports functions will be freed up once again later this morning. We sincerely apologize for the inconvenience and thank you for your patience. Steven Schlewitt SWAN IT Manager Reaching Across Illinois Library System Burr Ridge Office Phone: 630.734.5130 Fax: 630.734.5056 steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info> http://www.railslibraries.info _______________________________________________ SwanTech mailing list SwanTech(a)list.swanlibraries.net http://list.railslibraries.info/cgi-bin/mailman/listinfo/swantech

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