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SAVE THE DATE: SWAN Budget Year FY17 Review Meeting

by Brande Overbey

SWAN Member Libraries: We have set the date of our membership meeting for our FY17 budget draft review on Tuesday, February 9th at 9:30am, in the main meeting room at Burr Ridge. Because we are no longer holding monthly Committee of the Whole meetings, this meeting will serve to review the FY17 budget document to date and share feedback and questions. The budget will then be voted upon during the March Quarterly meeting as it usually is. The 2016 SWAN Meeting Calendar has been updated as well: https://support.swanlibraries.net/sites/default/files/images/SWAN_Membershi… Let me know if you have any questions! Brande Overbey SWAN Office Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5164 Fax: 630.734.5056 brande.overbey(a)railslibraries.info<mailto:brande.overbey@railslibraries.info> http://support.swanlibraries.net

9 years, 4 months

ICN DNS Server Update

by Ian Nosek

SWAN Member Libraries & Information Technology Staff: ICN will be retiring their old DNS servers on January 31.To accommodate this change, SWAN will be making the necessary changes to the 26 libraries that are currently using the ICN DNS settings on their SonicWalls. This change should not impact daily operations or result in any downtime, and we expect the updates to be completed by Friday, January 22. If there are any questions, please feel free to contact SWAN at help(a)swanlibraries.net<mailto:help@swanlibraries.net> for more information. Ian Nosek SWAN System Administrator 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5120 Fax: 630.734.5056 ian.nosek(a)railslibraries.info<mailto:ian.nosek@railslibraries.info> http://support.swanlibraries.net

9 years, 4 months

Downers Grove PL closed for In-service 1/15

by Renee Clanton

The Downers Grove PL will be closed for an In-service day on Friday, January 15th. The library will re-open on Saturday at 9am. Renee Clanton SWAN Member Services Consultant 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5169 Fax: 630.734.5056 renee.clanton(a)railslibraries.info<mailto:renee.clanton@railslibraries.info> http://support.swanlibraries.net

9 years, 4 months

Northlake PL closed until at least 1/19/16

by Kate Boyle

Northlake has advised SWAN that their HVAC problem is more extensive than originally thought. They hope to re-open on the 19th. Northlake will update SWAN with more information as we get closer to the 19th. Kate Boyle SWAN Member Services Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5162 Fax: 630.734.5056 kate.boyle(a)railslibraries.info<mailto:kate.boyle@railslibraries.info> http://support.swanlibraries.net

9 years, 4 months

NLS Emergency Closure

by Lauren Peltier

SWAN Libraries- The North Lake Public Library has had major HVAC system failure, which has caused significant building damage and an electrical outage. They will be closed today 1/12, tomorrow 1/13, and possibly more days this week. We will update pending further information. Lauren Peltier SWAN Member Services Support Analyst Reaching Across Illinois Library System Burr Ridge Office Phone: 630.734.5155 Fax: 630.734.5056 lauren.peltier(a)railslibraries.info<mailto:lauren.peltier@railslibraries.info> http://www.railslibraries.info

9 years, 4 months

Share Your Input at SWAN's Listening Tour Conclusion on 1/28 or 1/29

by Susan Ricker

We're concluding our Listening Tour with two final dates and locations to discuss Enterprise concerns and best practices, and share what we've learned since our go-live date in 2015. SWAN Executive Director Aaron Skog and Library Relations Specialist Susan Ricker invite SWAN-member library staff to join us at either of the two final sessions to cover the following agenda: - Overview of Enterprise plan and focuses - Summary of work completed to date - A look at what's to come and next steps - Open Q&A on Enterprise functions and best practices As you can see, there's plenty of valuable information to share and we hope you can represent your library by attending. The dates and locations are as follows: January 28, 2016 from 1:30 - 3:30 p.m. Berwyn Public Library 2701 South Harlem Berwyn, IL 60402 L2 Link: http://www.librarylearning.info/events/?eventID=21890 January 29, 2016 from 9:30 - 11:30 a.m. Glenwood-Lynwood Public Library District 19901 Stoney Island Ave Lynwood, IL 60411 L2 Link: http://www.librarylearning.info/events/?eventID=21891 Register for either event on the L2 Calendar and bring your questions, concerns and ideas as we discuss what's in store for SWAN and Enterprise. We look forward to seeing you there! Susan Ricker SWAN Library Relations Specialist 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5110 Fax: 630.734.5056 susan.ricker(a)railslibraries.info<mailto:susan.ricker@railslibraries.info> http://support.swanlibraries.net

9 years, 4 months

SWAN Enterprise Down 1/2 9:45 AM

by Aaron Skog

SWAN's hosted Enterprise went offline as of this morning, around 9:45AM. We are working with SirsiDynix support. We will send updates via SWANcom. Please share with your colleagues. Aaron Skog SWAN Executive Director Reaching Across Illinois Library System Burr Ridge Office Phone: 630.734.5122 Fax: 630.734.5056 aaron.skog(a)railslibraries.info<mailto:aaron.skog@railslibraries.info> http://www.railslibraries.info

9 years, 4 months

SWAN Office Closed Thursday, Dec. 31 - Friday, Jan. 1

by webmaster＠swanlibraries.net

9 years, 4 months

Enterprise Outage - 11:55AM

by Ian Nosek

SWAN Member Libraries: We are currently experiencing an Enterprise catalog outage. SirsiDynix is aware of the issue and is currently in the process of restarting the Enterprise service. They anticipate a full restoration in approximately ten minutes. I'll follow up once we have confirmed that all Enterprise services have been restored. Thanks for your patience. Ian Nosek SWAN System Administrator 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5120 Fax: 630.734.5056 ian.nosek(a)railslibraries.info<mailto:ian.nosek@railslibraries.info> http://support.swanlibraries.net

9 years, 4 months

SWAN Burr Ridge Office Closed 2PM

by Aaron Skog

SWAN Libraries: RAILS closed all of its facilities at 2pm. SWAN staff working at Burr Ridge have left for the day. Several of us are working remotely already and are prepared to assist in the event of an emergency. Calls to Member Service support at 630-734-5153 have been directed to our answering service. I suggest any support questions be sent to help(a)swanlibraries.net<mailto:help@swanlibraries.net> for follow up within our help desk ticketing system. Aaron Skog SWAN Executive Director Reaching Across Illinois Library System Burr Ridge Office Phone: 630.734.5122 Fax: 630.734.5056 aaron.skog(a)railslibraries.info<mailto:aaron.skog@railslibraries.info> http://www.railslibraries.info

9 years, 4 months

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