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SWAN Committee of the Whole Meeting, Nov 1 Agenda & Packet
by webmaster＠swanlibraries.net 26 Oct '16

26 Oct '16

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SWAN Circulation Advisory Committee Election for 2016 - deadline 11/4/16
by Kate Boyle 26 Oct '16

26 Oct '16

Everyone - The ballot for the election of four members to the SWAN Circ Advisory Committee opens at Noon today. Five individuals have submitted their names for your consideration. Good luck to all that tossed their hat in the ring. We ask that there is only one ballot cast per library, and recommend that it is cast by the Circulation Manager/ Supervisor. You will find the election ballot here: https://fs8.formsite.com/SWANServices/form223/index.html Election closes Friday, November 4th at Noon. Thank you for taking the time to vote. Kate Boyle Member Services Manager kate(a)swanlibraries.net<mailto:kate@swanlibraries.net> * (630)326-8617 SWAN Library Services 125 Tower Drive, Burr Ridge, IL 60527 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

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Symphony Server Database Maintenance and Required Use of Offline Mode Dec 3rd-4th
by webmaster＠swanlibraries.net 25 Oct '16

25 Oct '16

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EBSCO Discovery Service and OpenAthens Live for Staff
by joseph.miller＠railslibraries.info 21 Oct '16

21 Oct '16

From the SWAN Support Website: SWAN Libraries— EBSCO Discovery Service (EDS) and OpenAthens are now live on your Enterprise Development profiles! EDS integrates article search into Enterprise and OpenAthens ties access of these databases to the patron's barcode and PIN without the need for a unique login for each content provider. Before we go live with EDS for patrons, SWAN staff will be sending out testing plans and video tutorials so you can verify EDS/OpenAthens are functioning properly within your library. If you are familiar with how authentication works and would like to test EDS/OpenAthens on your own, the opt-in period for activating EDS for patrons will begin on November 1st. More details will be provided about the opt-in process next week. The first testing plan should take no more than five minutes. Download the attached document and follow the seven steps (with pictures!) to verify your library's IP address is being whitelisted. Lastly, on November 21 (time TBD), EBSCO will be presenting an in-depth training webinar covering how to search within EDS, how to customize EDS for your library, and how to utilize OpenAthens as a statistics reporting tool. More details about the webinar will be provided soon. Originally posted at: https://support.swanlibraries.net/news/2016-10-21/ebsco-discovery-service-a…

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*RESOLVED* Indexing Issues in Bibliographic Searches
by webmaster＠swanlibraries.net 20 Oct '16

20 Oct '16

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CTS phone issues
by Lauren Levaggi 20 Oct '16

20 Oct '16

SWAN Libraries - The Crete Public Library is currently experiencing phone issues. These issues are causing calls to be dropped, and no calls coming in or out at times. They are in contact with their service provider and expect these problems to persist for several days. We will inform you when their service is restored. Lauren Levaggi Support Analyst, Member Services lauren(a)swanlibraries.net<mailto:lauren@swanlibraries.net> * (630)326-8621 SWAN Library Services 125 Tower Drive, Burr Ridge, IL 60527 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

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*IMPORTANT* Indexing Issues in Bibliographic Searches
by webmaster＠swanlibraries.net 20 Oct '16

20 Oct '16

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Migrated Item Cleanup Reports
by Vickie Totton 19 Oct '16

19 Oct '16

It has been reported that some of the items listed on the Lost tab are still attached to patron records as a bill. Please DO NOT check any item from the Lost tab to your Discard user until we have had a chance to look through it. More information to follow. Vickie Totton Consultant, Member Services vickie(a)swanlibraries.net<mailto:vickie@swanlibraries.net> * (630)734-5172 SWAN Library Services 125 Tower Drive, Burr Ridge, IL 60527 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

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SWAN Board Members Update: New Appointments and Vacancies
by Aaron Skog 14 Oct '16

14 Oct '16

SWAN Library Directors & Staff: We have a summary of today's SWAN Board meeting and some changes on the Board! Please take an opportunity to read over the summary of this afternoon's board meeting (it ended around 3:45pm). https://support.swanlibraries.net/news/2016-10-14/swan-board-members-update If you have any questions, please do not hesitate to reach out to me. Aaron Skog Executive Director aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * (630)326-7022 SWAN Library Services 125 Tower Drive, Burr Ridge, IL 60527 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

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In-Transit items ---clean up
by Kate Boyle 13 Oct '16

13 Oct '16

+++ Please route to appropriate person +++ SWAN is requesting that all libraries check their shelves for the In-transit items listed in the attached Excel spreadsheet. The spreadsheet is paged or tabbed by library along the bottom of the spreadsheet. There is a brief memo regarding the process attached. We would ask you after you complete checking your shelves to report your completion of the project. https://fs8.formsite.com/SWANServices/form222/index.html Thank you for your cooperation. We are requesting you complete this task and report back to us by Nov. 15th if at all possible. Kate Boyle Member Services Manager kate(a)swanlibraries.net<mailto:kate@swanlibraries.net> * (630)326-8617 SWAN Library Services 125 Tower Drive, Burr Ridge, IL 60527 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

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