The Enterprise OPAC outage has been resolved.
SirsiDynix support is currently investigating the cause of the outage, and SWAN staff will continue to monitor the situation throughout the day.
We sincerely apologize for the inconvenience and thank you for your patience.
Steven Schlewitt
SWAN IT Manager
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5130
Fax: 630.734.5056
steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info>
http://support.swanlibraries.net
From: swancom-bounces(a)list.swanlibraries.net [mailto:swancom-bounces@list.swanlibraries.net] On Behalf Of Steven Schlewitt
Sent: Thursday, March 3, 2016 9:24 AM
To: swancom(a)list.swanlibraries.net; swantech(a)list.swanlibraries.net
Subject: [SWANcom] Enterprise OPAC Outage This Morning (3/3)
Importance: High
SWAN Member Libraries & Information Technology Staff:
We're currently experiencing an outage of the Enterprise OPAC. We're in contact with SirsiDynix support now, and hope to have the issue resolved as soon as possible.
Additional SWANcoms will be sent as soon as more information is available.
Thank you,
Steven Schlewitt
SWAN IT Manager
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5130
Fax: 630.734.5056
steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info>
http://support.swanlibraries.net
SWAN Member Libraries & Information Technology Staff:
We're currently experiencing an outage of the Enterprise OPAC. We're in contact with SirsiDynix support now, and hope to have the issue resolved as soon as possible.
Additional SWANcoms will be sent as soon as more information is available.
Thank you,
Steven Schlewitt
SWAN IT Manager
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5130
Fax: 630.734.5056
steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info>
http://support.swanlibraries.net
SWAN Member Library Staff:
Due to increased activity last night, some of our normal overnight processing was not able to complete. You may encounter issues with recently modified bibliographic records when using WorkFlows.
These will likely be records that were created or modified on 3/1/16. You may encounter error messages such as "heading keys need to be indexed first" or be unable to open a bibliographic record in WorkFlows.
We anticipate that this issue will be resolved overnight and we will send a follow up email to confirm when the issue has been resolved.
We apologize for the inconvenience and thank you for your patience.
Karen Bar
SWAN Bibliographic Services Manager
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5138
Fax: 630.734.5056
karen.bar(a)railslibraries.info<mailto:karen.bar@railslibraries.info>
http://support.swanlibraries.net
SWAN Member Libraries:
The March Quarterly agenda and packet (29 pages) for this Thursday's meeting are now available for you: https://support.swanlibraries.net/sites/default/files/meeting/2016-03-03/pa…
This meeting will be live streamed as well, at http://live.railslibraries.info
Please note, we will be voting on the FY17 budget on Thursday, and the vote will be roll-call amongst member libraries in attendance at Burr Ridge. If you plan to represent your library in the vote, please plan to be in physical attendance. We will also be giving an overview on the 2016 Board Election process, providing updates on the SWAN Futures and Facilities Committees, and discussing SVA and SWAN communications strategies.
We hope to see you on Thursday!
Brande Overbey
SWAN Office Manager
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5164
Fax: 630.734.5056
brande.overbey(a)railslibraries.info<mailto:brande.overbey@railslibraries.info>
http://support.swanlibraries.net
Everyone -
I have heard from a few more libraries that are closing early today.
They are:
Matteson PL closing 3 PM
Evergreen Park PL closing 5 PM
Richton Park PL closing 5 PM
The following libraries have posted their closings on the RAILS website https://www.railslibraries.info/members/closings
Acorn PLD closing 3 PM
Beecher PL closed
Brookfield PL closing 6 PM
Chicago Heights PLD closing 5 PM
Crete PL closing 3 PM
Homewood PLD closing 5 PM
Lansing PL closing 5 PM
Markham PLD closing 3PM
Riverdale PL closing 2 PM
South Holland PL closing 3 PM
Worth PL closing 3 PM
Please check the RAILS website for more information and if you are closing early please post to the RAILS website. Thank you and "Safe Home"
Kate Boyle
SWAN Member Services Manager
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5162
Fax: 630.734.5056
kate.boyle(a)railslibraries.info<mailto:kate.boyle@railslibraries.info>
http://support.swanlibraries.net
The intermittent slowness issues should now be resolved. We believe this was relating to some policy work that was being performed as a background process. That work has now concluded.
We apologize for the inconvenience and will continue to monitor the server throughout the day for any further spikes.
Steven Schlewitt
SWAN IT Manager
Reaching Across Illinois Library System
Burr Ridge Office
Phone: 630.734.5130
Fax: 630.734.5056
steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info>
http://www.railslibraries.info
From: Steven Schlewitt
Sent: Wednesday, February 24, 2016 1:14 PM
To: swancom(a)list.swanlibraries.net; swantech(a)list.swanlibraries.net
Subject: SWAN Symphony/Workflows Slowness
Importance: High
SWAN Member Libraries and Information Technology Staff:
We're currently experiencing intermittent slowness issues with our Symphony/WorkFlows Production server. We're investigating this issue with SirsiDynix support now and will provide any updates as soon as they become available.
Thank you,
Steven Schlewitt
SWAN IT Manager
Reaching Across Illinois Library System
Burr Ridge Office
Phone: 630.734.5130
Fax: 630.734.5056
steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info>
http://www.railslibraries.info
The following libraries have reported that they are closing early today due to weather.
Prairie Trails PLD is closing at 5 PM
Tinley Park PL is closing 3 PM
Frankfort Public Library Dist. is closing at 5 PM
Kate Boyle
SWAN Member Services Manager
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5162
Fax: 630.734.5056
kate.boyle(a)railslibraries.info<mailto:kate.boyle@railslibraries.info>
http://support.swanlibraries.net
SWAN Member Libraries and Information Technology Staff:
We're currently experiencing intermittent slowness issues with our Symphony/WorkFlows Production server. We're investigating this issue with SirsiDynix support now and will provide any updates as soon as they become available.
Thank you,
Steven Schlewitt
SWAN IT Manager
Reaching Across Illinois Library System
Burr Ridge Office
Phone: 630.734.5130
Fax: 630.734.5056
steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info>
http://www.railslibraries.info
Melrose Park Library is closing at 1:00 PM today.
Kate Boyle
SWAN Member Services Manager
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5162
Fax: 630.734.5056
kate.boyle(a)railslibraries.info<mailto:kate.boyle@railslibraries.info>
http://support.swanlibraries.net
+++ Please share with appropriate personnel ++++
The MobileCirc Faire planned for Thursday morning, Feb. 25th has been rescheduled due to the weather predicted over the next few days. Sorry for the inconvenience.
And in response to the number of registrations for the cancelled event, I have created two workshops.
Please register for either:
MobileCirc Faire Wednesday, March 9th (9:00 AM - 12 PM) http://www.librarylearning.info/events/?eventID=22286
MobileCirc Faire Wednesday, March 23rd (1:00 PM - 4:00 PM) http://www.librarylearning.info/events/?eventID=22287
Registration for both workshops is limited to 50.
As a reminder, If you are bringing your tablet and peripherals with you to be licensed and configured, you need to complete the following Device Registration Form first. https://fs8.formsite.com/SWANServices/form209/index.html . Of course, you are welcome to attend if you have not yet purchased your hardware.
If you should have any questions, don't hesitate to contact me. See you at the Faire !
Kate Boyle
SWAN Member Services Manager
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5162
Fax: 630.734.5056
kate.boyle(a)railslibraries.info<mailto:kate.boyle@railslibraries.info>
http://support.swanlibraries.net
