- SWANcom - swanlibraries.net

Update on Enterprise OPAC Stability
by webmaster＠swanlibraries.net 07 Nov '16

07 Nov '16

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SWAN Circ Advisory Committee Membership election results
by Kate Boyle 07 Nov '16

07 Nov '16

I am pleased to announce the results of the SWAN Circ Advisory election for 2016: Jessica Nawrocki, Frankfort PLD Cheryl Pawlak, Downers Grove PL Roberta Richter, LaGrange Park PLD Brittany Smith, Westmont PL Our next meeting is Wednesday, November 16th at 9:30 in the Main Meeting Room at RAILS. All Circ Supervisors/ Managers are welcome. Agenda to follow later this week. Thank you to all of you who volunteered to serve and put your name in the ring. Kate Boyle Member Services Manager kate(a)swanlibraries.net<mailto:kate@swanlibraries.net> * (630)326-8617 SWAN Library Services 125 Tower Drive, Burr Ridge, IL 60527 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

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Upcoming SWAN Member Services meetings and workshops
by Kate Boyle 07 Nov '16

07 Nov '16

**** Please route to appropriate personnel **** Everyone - Just a quick reminder on a few upcoming meetings and workshops being hosted by SWAN Member Services: Thursday, 11/10 9:30 - Noon --- Serials User Group Meeting <http://www.librarylearning.info/events/?eventID=23519> - join us for a discussion on the Serials module. Whether you are a current user of Serials or interested in learning more, please join us for a discussion of the Serials module. Monday, 11/14 9:30 - Noon --- MobileCirc Faire<http://www.librarylearning.info/events/?eventID=23551> - Bring in your new tablet and peripherals and we will get the license and peripherals set up. You don't need to bring your tablet with you to attend this event. After completing setup we will be providing training sessions on various circulation functions: Checkout, Checkin, Renewals, Patron Registration, Modify User, Mark Item Used (In-House use), On-shelf Holds Pull List, Offline Circ and Inventory. Additionally, the SWAN MobileCirc Mobile Device Registration linked below is REQUIRED prior to setup of your MobileCirc license. We will be unable to set up any devices without a registration form. https://fs8.formsite.com/SWANServices/form209/index.html Wednesday, 11/16 9:30 - Noon --- SWAN Circ Advisory Committee Meeting - This meeting is open to all Circulation Supervisors/Managers. Thursday, 12/8 9:30 - Noon --- Circulation Users Group Meeting <http://www.librarylearning.info/events/?eventID=23517> This meeting takes the place of the North and South Circulation Managers meetings normally scheduled in December. All Circulation Supervisors/Managers are welcome. Upcoming BlueCloud Analytics workshops are being held on: Nov. 9th class full Nov 23rd class full Dec 7th class full Dec 14th<http://www.librarylearning.info/events/?eventID=23531> room still available Dec 21st<http://www.librarylearning.info/admin/roster.aspx?eventID=23532> room still available If you should have any questions, don't hesitate to contact Member Services at 630-734-5153. Have a great week! Kate Boyle Member Services Manager kate(a)swanlibraries.net<mailto:kate@swanlibraries.net> * (630)326-8617 SWAN Library Services 125 Tower Drive, Burr Ridge, IL 60527 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

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Enterprise OPAC Stability Update
by webmaster＠swanlibraries.net 05 Nov '16

05 Nov '16

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Enterprise Outage (11/4 at 4:55pm)
by webmaster＠swanlibraries.net 04 Nov '16

04 Nov '16

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*Resolved* Brief Enterprise Outage at 10am This Morning
by Steven Schlewitt 02 Nov '16

02 Nov '16

SWAN Member Library Staff: This morning, we experienced a 10 minute outage of the Enterprise OPAC. SirsiDynix has already resolved the issue and identified it as a SirsiDynix system-wide outage. We do not anticipate further disruptions today, but we'll send additional SWANcoms should the issue reoccur. Thank you, Steven Schlewitt Information Technology Manager steven(a)swanlibraries.net<mailto:steven@swanlibraries.net> * 630-326-5993 SWAN Library Services 125 Tower Drive, Burr Ridge, IL 60527 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

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Summary and Next Steps of Today's Committee of the Whole Meeting
by webmaster＠swanlibraries.net 01 Nov '16

01 Nov '16

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Join SWAN at Tinley Park Public Library for November 1 Committee of the Whole Informational Meeting at 9:30 a.m.
by Susan Ricker 31 Oct '16

31 Oct '16

SWAN Member Libraries, On Tuesday, November 1, SWAN will be holding its November Committee of the Whole meeting<http://www.librarylearning.info/events/?eventID=23450> at Tinley Park Public Library (7851 Timber Dr, Tinley Park, IL 60477), beginning at 9:30 a.m. This will be an informational meeting to discuss the logistics of LINC and MAGIC libraries joining SWAN. The SWAN Board will be answering questions that members have voiced, as well as take the opportunity to hear any other concerns you may have. We will also hear from Anne Slaughter, RAILS Director of Technology Services, on the details of RAILS LLSAP grants and how RAILS will offer support to this project. There are two important documents that will be discussed at the meeting tomorrow: 1. SWAN Recommendations on Expanded Membership: Budget & Costs Information<https://support.swanlibraries.net/sites/default/files/meeting/2016-11-01/pa…> 2. SWAN Recommendations on Expanded Membership: Recommendations for January 2017 Adoption Process for LINC & MAGIC Libraries Joining SWAN<https://support.swanlibraries.net/system/files/Public/SWAN-LINC-MAGIC-white…> You can also view the agenda here<https://support.swanlibraries.net/sites/default/files/meeting/2016-11-01/ag…>. Because this meeting will be held off-site at Tinley Park Public Library, the meeting will not be recorded or streamed online. We hope to see you in person tomorrow at 9:30 a.m. Susan Ricker Library Relations Specialist susan(a)swanlibraries.net<mailto:susan@swanlibraries.net> * (630)326-7146 SWAN Library Services 125 Tower Drive, Burr Ridge, IL 60527 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

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2017 Library Closed Dates
by Helen Pinder 31 Oct '16

31 Oct '16

This is a quick reminder to be sure a Days Closed form<https://support.swanlibraries.net/days-closed> has been completed for your library. Helen Pinder Analyst, Member Services helen(a)swanlibraries.net<mailto:helen@swanlibraries.net> * (630)326-8716 SWAN Library Services 125 Tower Drive, Burr Ridge, IL 60527 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

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CTS phones *update*
by Lauren Levaggi 26 Oct '16

26 Oct '16

SWAN Libraries - The Crete Public Library phone issues have been resolved as of 10/26. Calls should no longer be dropped, and incoming and outgoing calls are working. Lauren Levaggi Support Analyst, Member Services lauren(a)swanlibraries.net<mailto:lauren@swanlibraries.net> * (630)326-8621 SWAN Library Services 125 Tower Drive, Burr Ridge, IL 60527 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

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