- SWANcom - swanlibraries.net

Claims Returned and Non-SWAN Interlibrary Loan Cleanup
by Vickie Totton 16 Oct '19

16 Oct '19

Hello SWAN Members, Please see our Latest News<https://support.swanlibraries.net/news/2019-10/66860> on the SWAN Support Site for information regarding the cleanup of Claims Returned and Longoverdue Non-SWAN Interlibrary Loan items. If you have any questions regarding this cleanup send an email to help(a)swanlibraries.net. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net<https://support.swanlibraries.net/>

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Completing your ILLINET Traffic Survey
by webmaster＠swanlibraries.net 16 Oct '19

16 Oct '19

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River Forest Closed November 8, 2019 for Renovation
by Michael Szarmach 16 Oct '19

16 Oct '19

The River Forest Public Library will be closed November 8, 2019 for their renovation project. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

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Circulation Advisory Self Nomination Reminder
by Crystal Vela 16 Oct '19

16 Oct '19

Circulation Advisory Group self-nomination will close on Friday, October 18th 2019. Please follow the link below to enter your self-nomination. https://fs8.formsite.com/SWANServices/self-nom-circadv-2019/index.html Crystal Vela Consultant, User Experience crystal(a)swanlibraries.net<mailto:crystal@swanlibraries.net> * 630-326-8059 My pronouns: she/her/hers SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

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Results for 10 Second Survey - Due Dates in Enterprise
by webmaster＠swanlibraries.net 14 Oct '19

14 Oct '19

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Concluded: Nightly Processing Delay - Please Resume Normal Operations
by Steven Schlewitt 11 Oct '19

11 Oct '19

Although the report queue has a lot of catching up to do and likely will not be fully caught up until late this evening, the most significant of our overnight maintenance reports have concluded successfully. At the end of the report, we processed around 126,000 record changes, as compared to 15,000 on most typical nights. We'll continue to investigate why so many records were processed through the system, but in the meantime, all locked records, both patron and bibliographic, should now be resolved. Additionally, all libraries can resume normal operations, including regular cataloging. If you continue to encounter record errors or have any questions, please submit a ticket to help(a)swanlibraries.net<mailto:help@swanlibraries.net>. Thank you again for your patience throughout the day as these reports processed. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net/ From: Steven Schlewitt Sent: Friday, October 11, 2019 12:04 PM To: swancom(a)list.swanlibraries.net Subject: 12pm Update: Nightly Processing Delay - Continue to Suspend Non-Circ Activities We're still observing the long-running overnight maintenance report, ADUtext, but are closely watching the processing record volumes and are hopeful that the largest aspect of the processing will soon conclude. Following that, several other much shorter maintenance reports remain, but we've suspended non-essential morning and afternoon system reports to make room for regularly scheduled library reports when those conclude. Please continue to process essential circulation functions only until we provide the all-clear. Thank you for your continued patience. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net/ From: Steven Schlewitt Sent: Friday, October 11, 2019 9:09 AM To: swancom(a)list.swanlibraries.net<mailto:swancom@list.swanlibraries.net> Subject: Update: Nightly Processing Delay - Please Suspend All Activities Except Checkout/Checkin Until Further Notice Until the long-running overnight processing concludes and SWAN has sent an "all clear" update, please refrain from all WorkFlows activities except Checkout and Checkin. We're continuing to investigate the reason for these long-running overnight maintenance reports, but suspect the issue is relating to an unusually high number of records processing through the update. Throughout the morning, you are likely to encounter errors until these reports have concluded including "Hatwrapper Exception" and "Records in Use." Additionally, many records may be unsearchable in WorkFlows by name, as this maintenance impacts our record indexing process. Should you encounter records with errors, please make note of the records and submit a ticket to help(a)swanlibraries.net<mailto:help@swanlibraries.net>. It's likely these errors will clear once the reports conclude, but we'll double-check to ensure that's the case later today. We sincerely apologize for the delays in this processing and appreciate your patience as the reports conclude. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net/ From: SWANcom <swancom-bounces(a)list.swanlibraries.net<mailto:swancom-bounces@list.swanlibraries.net>> On Behalf Of Dawne Tortorella Sent: Friday, October 11, 2019 8:04 AM To: swancom(a)list.swanlibraries.net<mailto:swancom@list.swanlibraries.net> Subject: [SWANcom] Update: Nightly Processing Delay Nightly processing has not yet completed. We ask that you wait on any cataloging updates until you receive the all-clear. You may process circulation (checkin/checkout) of items. If you encounter errors, please report these at help(a)swanlibraries.net<mailto:help@swanlibraries.net>. We will provide updates as processing continues. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

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12pm Update: Nightly Processing Delay - Continue to Suspend Non-Circ Activities
by Steven Schlewitt 11 Oct '19

11 Oct '19

We're still observing the long-running overnight maintenance report, ADUtext, but are closely watching the processing record volumes and are hopeful that the largest aspect of the processing will soon conclude. Following that, several other much shorter maintenance reports remain, but we've suspended non-essential morning and afternoon system reports to make room for regularly scheduled library reports when those conclude. Please continue to process essential circulation functions only until we provide the all-clear. Thank you for your continued patience. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net/ From: Steven Schlewitt Sent: Friday, October 11, 2019 9:09 AM To: swancom(a)list.swanlibraries.net Subject: Update: Nightly Processing Delay - Please Suspend All Activities Except Checkout/Checkin Until Further Notice Until the long-running overnight processing concludes and SWAN has sent an "all clear" update, please refrain from all WorkFlows activities except Checkout and Checkin. We're continuing to investigate the reason for these long-running overnight maintenance reports, but suspect the issue is relating to an unusually high number of records processing through the update. Throughout the morning, you are likely to encounter errors until these reports have concluded including "Hatwrapper Exception" and "Records in Use." Additionally, many records may be unsearchable in WorkFlows by name, as this maintenance impacts our record indexing process. Should you encounter records with errors, please make note of the records and submit a ticket to help(a)swanlibraries.net<mailto:help@swanlibraries.net>. It's likely these errors will clear once the reports conclude, but we'll double-check to ensure that's the case later today. We sincerely apologize for the delays in this processing and appreciate your patience as the reports conclude. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net/ From: SWANcom <swancom-bounces(a)list.swanlibraries.net<mailto:swancom-bounces@list.swanlibraries.net>> On Behalf Of Dawne Tortorella Sent: Friday, October 11, 2019 8:04 AM To: swancom(a)list.swanlibraries.net<mailto:swancom@list.swanlibraries.net> Subject: [SWANcom] Update: Nightly Processing Delay Nightly processing has not yet completed. We ask that you wait on any cataloging updates until you receive the all-clear. You may process circulation (checkin/checkout) of items. If you encounter errors, please report these at help(a)swanlibraries.net<mailto:help@swanlibraries.net>. We will provide updates as processing continues. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

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Update: Nightly Processing Delay - Please Suspend All Activities Except Checkout/Checkin Until Further Notice
by Steven Schlewitt 11 Oct '19

11 Oct '19

Until the long-running overnight processing concludes and SWAN has sent an "all clear" update, please refrain from all WorkFlows activities except Checkout and Checkin. We're continuing to investigate the reason for these long-running overnight maintenance reports, but suspect the issue is relating to an unusually high number of records processing through the update. Throughout the morning, you are likely to encounter errors until these reports have concluded including "Hatwrapper Exception" and "Records in Use." Additionally, many records may be unsearchable in WorkFlows by name, as this maintenance impacts our record indexing process. Should you encounter records with errors, please make note of the records and submit a ticket to help(a)swanlibraries.net<mailto:help@swanlibraries.net>. It's likely these errors will clear once the reports conclude, but we'll double-check to ensure that's the case later today. We sincerely apologize for the delays in this processing and appreciate your patience as the reports conclude. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net/ From: SWANcom <swancom-bounces(a)list.swanlibraries.net> On Behalf Of Dawne Tortorella Sent: Friday, October 11, 2019 8:04 AM To: swancom(a)list.swanlibraries.net Subject: [SWANcom] Update: Nightly Processing Delay Nightly processing has not yet completed. We ask that you wait on any cataloging updates until you receive the all-clear. You may process circulation (checkin/checkout) of items. If you encounter errors, please report these at help(a)swanlibraries.net<mailto:help@swanlibraries.net>. We will provide updates as processing continues. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

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Update: Nightly Processing Delay
by Dawne Tortorella 11 Oct '19

11 Oct '19

Nightly processing has not yet completed. We ask that you wait on any cataloging updates until you receive the all-clear. You may process circulation (checkin/checkout) of items. If you encounter errors, please report these at help(a)swanlibraries.net<mailto:help@swanlibraries.net>. We will provide updates as processing continues. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

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Overnight processing delay
by Dawne Tortorella 11 Oct '19

11 Oct '19

Our overnight maintenance processing is running behind schedule. While this is completing, you may encounter errors indicating bibliographic data is locked. We will update as this processing continues. Please refrain from any processing until you receive the all-clear or further instructions. We apologize for the inconvenience. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

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