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by Vickie Totton

SWAN Member Libraries Please be aware, we're currently experiencing issues with the report that creates the pull lists for the Onshelf Items wizard resulting in much shorter lists than to which you may be accustomed. For further details on the issues and updates, please refer to the Known Issues<https://support.swanlibraries.net/node/66748> posting on our support site. Thank you, SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net/

6 years

Reminder: July 8th deadline to request BLUEcloud Mobile app customizations

by Tara Wood

Good afternoon member libraries, If you'd like to request changes to your BLUEcloud mobile app colors, logo, links, or hours information, please get this to us by the end of day, July 8th. Some customizations have to be configured by the app developers, such as your app colors, and requests made after the July 8th may not be implemented before go-live. More information about the app is available on the support site: https://support.swanlibraries.net/news/2019-06/66729 Request customizations through the online form: https://fs8.formsite.com/SWANServices/ihuqxhyvgy/ Tara Wood User Experience Manager tara(a)swanlibraries.net<mailto:tara@swanlibraries.net> * 630-326-7706 My pronouns: she/her/hers SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

6 years

BLUEcloud mobile test app available

by Tara Wood

Good evening, The BLUEcloud mobile test app is available for library staff to preview your app. SWAN has scheduled a go-live date of July 15th at which time the app will be available on the Apple and Android app stores for your patrons. You can find more information and instructions to download the test app on the support site: https://support.swanlibraries.net/news/2019-06/66729 Tara Wood User Experience Manager tara(a)swanlibraries.net<mailto:tara@swanlibraries.net> * 630-326-7706 My pronouns: she/her/hers SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

6 years

BLUEcloud Analytics - Report Templates Available

by Dawne Tortorella

BLUEcloud Analytics Templates have been added to our options for analyzing data and customizing reports. For additional information, look to our Support Site documentation under: Documentation > Reports & Statistics > BLUEcloud Analytics (BCA) > Report Templates (https://support.swanlibraries.net/documentation/66737) We will be covering use of templates and customizations in our BLUEcloud Analytics workshops and open labs. For a list of those sessions through end of December, visit L2 and register: https://www.librarylearning.info/tags/?SWAN-BCA Finally, if you are interested in library statistics, RAILS is offering a full day workshop, Introduction to Statistics for Librarians on July 11th - https://www.librarylearning.info/events/?eventID=28827 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

6 years

subscription database changes

by Robin Hofstetter

Hello, Did you make changes to your subscription databases (EBSCO, Gale, Scholastic, World Book) at the end of your fiscal year? If so, SWAN will need to make updates to the Article Search knowledgebase and Open Athens allocated resources for authentication. Please contact Robin Hofstetter at help(a)swanlibraries.net<mailto:help@swanlibraries.net> with questions and updates about access links. Robin Hofstetter Consultant, Electronic Resources robin(a)swanlibraries.net<mailto:robin@swanlibraries.net> * 630-326-7823 My pronouns: they/them/theirs SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

6 years

OpenAthens access errors

by Robin Hofstetter

The OpenAthens access issues with the previous 'forbidden' errors have been resolved. The known issue on the SWAN site has been closed. https://support.swanlibraries.net/node/66728 Robin Hofstetter Consultant, Electronic Resources robin(a)swanlibraries.net<mailto:robin@swanlibraries.net> * 630-326-7823 My pronouns: they/them/theirs SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

6 years

*Planned Downtime* Web Services 2019.03.1 Upgrade on 6/27, 3 AM

by Steven Schlewitt

SWAN Member Libraries & Information Technology Staff: Please see our latest news post to the SWAN support site regarding the scheduled upgrade to Symphony Web Services. This upgrade will require after-hours downtime of Web Services, but WorkFlows will not be impacted. https://support.swanlibraries.net/news/2019-06/66735 Thank you. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net/

6 years

Theosophical Closed at 5 PM Today (6/19/19)

by Michael Szarmach

The Theosophical Society closed at 5 PM today for an offsite event. They will reopen tomorrow at 10 AM. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

6 years

2019 SWAN Expo Annual Conference -- Registration is Open!

by Aaron Skog

Hello SWAN Members, Registration is now open for this year's annual conference, SWAN Expo (SWANx19). Our event will be held Friday, August 16th from 9 a.m. (8:30 a.m. check-in) to 3:30 p.m., again at Moraine Valley Community College. Please visit out event page on the SWAN support site for more information on this year's sessions and to register: https://support.swanlibraries.net/meetings-trainings/annual-conference We are using Eventbrite to manage registration, the cost of which is $30 per staff person. You will be asked for your lunch option during registration and receive a survey link in your confirmation email to indicate which breakout sessions you are interested in. This survey feedback will help us better plan room sizing and ensure we have space properly aligned-you will not be locked into your choices. If you need to have your library invoiced for the event, rather than pay by credit card, the Eventbrite registration allows for that. Just click under the payment options to get the option for invoicing. Libraries can buy multiple tickets (up to 10) and register all of the staff you wish to attend. If you have questions regarding the registration, please email Ginny Blake at ginny(a)swanlibraries.net<mailto:ginny@swanlibraries.net> or reach out to me directly. We look forward to spending a fun and informative day with you! Aaron Skog Executive Director aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * 630-326-7022 My pronouns: he/him/his SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

6 years

Oak Park Dole Branch Closing for Remodeling (6/22-7/8)

by webmaster＠swanlibraries.net

6 years, 1 month

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