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*Important* SWAN100 Scheduled Downtime, Dec. 5th and 6th

by Steven Schlewitt

SWAN Member Libraries: Please see our latest news post regarding the upcoming SWAN100 database rebuild and downtime<https://support.swanlibraries.net/news/2020-11/82708>, scheduled for Saturday, Dec. 5th through Sunday, Dec. 6th. On the 5th and 6th, your library will need to use WorkFlows in Offline mode to maintain checkout functions. This database rebuild and downtime is needed to accommodate incoming records from the SWAN100 project<https://support.swanlibraries.net/swan100> to add three libraries. If you have any questions or concerns about the SWAN100 project or associated rebuild, please submit a ticket by emailing help(a)swanlibraries.net<mailto:help@swanlibraries.net>. Thank you, SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net<https://support.swanlibraries.net/>

4 years, 8 months

COVID Closings - SWAN Update

by Dawne Tortorella

We are monitoring tickets as they come in this weekend. Many libraries are moving to a curbside model starting Monday. Rest assured that if your library is moving to curbside only service, the system is set to support that now - no immediate changes are required in the system. We will respond to tickets requesting change to curbside only service on Monday. If your library is closing all physical access, including curbside service, we will respond this weekend as tickets are reviewed. Please update SWAN on any change in status. We will update the Library Services Status<https://support.swanlibraries.net/members/library-services-status> page, based on your submission of the Library Status Update & Services Request Form<https://fs8.formsite.com/SWANServices/yzt7btkgmo/index.html?1595018812906>.

4 years, 8 months

COVID Closure/Changes in Service

by webmaster＠swanlibraries.net

4 years, 8 months

Serial Call Numbers Change - Date Range

by webmaster＠swanlibraries.net

4 years, 8 months

New Mitigations - SWAN Community Forums Discussion

by Aaron Skog

SWAN Member Library Directors, Administrators, Managers- I am interested in hearing from you under the COVID-19 > New Mitigations topic posted in the SWAN Community Forums. https://forums.swanlibraries.net/t/new-mitigations/<https://forums.swanlibraries.net/t/new-mitigations/742?u=swan-aaron> There will also be opportunities for SWAN libraries to network at the November 17th Fireside chat and the December 3rd Administrators & Directors Quarterly meeting. Your participation in the online forums, however, is a big help with our understanding any change in library service you are planning. If you have not joined the forums yet, you can read about them on SWAN Support: https://support.swanlibraries.net/node/71843 (login required) Aaron Skog Executive Director aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * 630-326-7022 My pronouns: he/him/his SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

4 years, 8 months

Book Club Users Group Meeting tomorrow

by Helen Pinder

[SWAN Library Services] ________________________________ Book Club Users meeting - November 11th, 2020<https://support.swanlibraries.net/meeting/81232> The agenda<https://support.swanlibraries.net/sites/default/files/meeting/20_10_01/6688…> for the November 11th GoToMeeting is available. No registration is necessary. Please join the meeting from your computer, tablet or smartphone. https://global.gotomeeting.com/join/597955805 You can also dial in using your phone. (For supported devices, tap a one-touch number below to join instantly.) United States: +1 (872) 240-3311 - One-touch: tel:+18722403311,,597955805# Access Code: 597-955-805 New to GoToMeeting? Get the app now and be ready when your first meeting starts: https://global.gotomeeting.com/install/597955805

4 years, 8 months

Cataloging Advisory Call for Membership

by webmaster＠swanlibraries.net

4 years, 8 months

*Reminder* Unique Curbside Communicator Upgrade on Sunday, 11/8/2018

by Steven Schlewitt

SWAN Member Library Staff: Just a quick reminder of the scheduled upgrade<https://support.swanlibraries.net/news/2020-10/82102> for Unique's Curbside Communicator on Sunday evening. To add some clarification, you will be receiving a new default password to your designated account email address from Unique's automated system. You can expect those password emails late Sunday night into early Monday morning. After logging in the first time with the new password, please change the password immediately. SWAN and Unique staff will be available to assist should you encounter any issues on Monday morning, so please don't hesitate to reach out to either group. Thank you, SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net<https://support.swanlibraries.net/> From: Steven Schlewitt Sent: Friday, October 30, 2020 3:38 PM To: 'swancom(a)list.swanlibraries.net' <swancom(a)list.swanlibraries.net> Subject: Unique Curbside Communicator Upgrade on Sunday, 11/8/2018 SWAN Member Library Staff: Please see our latest news post<https://support.swanlibraries.net/news/2020-10/82102> with details regarding Unique's upcoming upgrade to the Curbside Communicator tool. This upgrade is scheduled after 6:00 p.m. on Sunday, November 8th, and the new version will be live by Monday morning, November 9th. Following completion of the upgrade, your library will need to use a new URL for the admin tool along with a new password, which we'll be sending to you directly. We'll submit additional updates to the news post as the upgrade progresses. Thank you and have a great weekend! SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net/

4 years, 8 months

by Tara Wood

SWAN is excited to announce that we will begin a pilot phase of the Aspen Discovery platform, beginning December 2020 and running through May 2021. This is an opportunity for your library to have a voice in decisions on the future of our library catalog. Learn more and apply to be a pilot library on the SWAN support site.<https://support.swanlibraries.net/news/2020-11/81966> SWAN will select 5-7 applicants to participate in the pilot. Apply by Thursday, November 19th for full consideration. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

4 years, 8 months

Reminder: *Planned Downtime* Web Services 6.0.3 Upgrade on 11/5, 2AM

by Steven Schlewitt

SWAN Member Library Staff: Just a quick reminder - we will be experiencing an outage overnight tonight for our Web Services upgrade. Please be sure to check the news post<https://support.swanlibraries.net/news/2020-10/81699> for the latest updates. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net<https://support.swanlibraries.net/> From: Steven Schlewitt Sent: Friday, October 16, 2020 8:47 AM To: 'swancom(a)list.swanlibraries.net' <swancom(a)list.swanlibraries.net> Subject: *Planned Downtime* Web Services 6.0.3 Upgrade on 11/5, 2AM SWAN Member Library Staff: Please see our latest news post<https://support.swanlibraries.net/news/2020-10/81699> for details regarding the scheduled upgrade to Symphony Web Services. This upgrade will require after-hours downtime of Web Services on November 5th at 2AM, but WorkFlows will not be impacted. We'll submit additional updates to the news post as the upgrade progresses. Thank you and have a great weekend! SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net/

4 years, 8 months

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