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*Reminder* Unique Curbside Communicator Upgrade on Sunday, 11/8/2018

by Steven Schlewitt

SWAN Member Library Staff: Just a quick reminder of the scheduled upgrade<https://support.swanlibraries.net/news/2020-10/82102> for Unique's Curbside Communicator on Sunday evening. To add some clarification, you will be receiving a new default password to your designated account email address from Unique's automated system. You can expect those password emails late Sunday night into early Monday morning. After logging in the first time with the new password, please change the password immediately. SWAN and Unique staff will be available to assist should you encounter any issues on Monday morning, so please don't hesitate to reach out to either group. Thank you, SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net<https://support.swanlibraries.net/> From: Steven Schlewitt Sent: Friday, October 30, 2020 3:38 PM To: 'swancom(a)list.swanlibraries.net' <swancom(a)list.swanlibraries.net> Subject: Unique Curbside Communicator Upgrade on Sunday, 11/8/2018 SWAN Member Library Staff: Please see our latest news post<https://support.swanlibraries.net/news/2020-10/82102> with details regarding Unique's upcoming upgrade to the Curbside Communicator tool. This upgrade is scheduled after 6:00 p.m. on Sunday, November 8th, and the new version will be live by Monday morning, November 9th. Following completion of the upgrade, your library will need to use a new URL for the admin tool along with a new password, which we'll be sending to you directly. We'll submit additional updates to the news post as the upgrade progresses. Thank you and have a great weekend! SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net/

4 years

by Tara Wood

SWAN is excited to announce that we will begin a pilot phase of the Aspen Discovery platform, beginning December 2020 and running through May 2021. This is an opportunity for your library to have a voice in decisions on the future of our library catalog. Learn more and apply to be a pilot library on the SWAN support site.<https://support.swanlibraries.net/news/2020-11/81966> SWAN will select 5-7 applicants to participate in the pilot. Apply by Thursday, November 19th for full consideration. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

4 years

Reminder: *Planned Downtime* Web Services 6.0.3 Upgrade on 11/5, 2AM

by Steven Schlewitt

SWAN Member Library Staff: Just a quick reminder - we will be experiencing an outage overnight tonight for our Web Services upgrade. Please be sure to check the news post<https://support.swanlibraries.net/news/2020-10/81699> for the latest updates. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net<https://support.swanlibraries.net/> From: Steven Schlewitt Sent: Friday, October 16, 2020 8:47 AM To: 'swancom(a)list.swanlibraries.net' <swancom(a)list.swanlibraries.net> Subject: *Planned Downtime* Web Services 6.0.3 Upgrade on 11/5, 2AM SWAN Member Library Staff: Please see our latest news post<https://support.swanlibraries.net/news/2020-10/81699> for details regarding the scheduled upgrade to Symphony Web Services. This upgrade will require after-hours downtime of Web Services on November 5th at 2AM, but WorkFlows will not be impacted. We'll submit additional updates to the news post as the upgrade progresses. Thank you and have a great weekend! SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net/

4 years

Circulation Advisory Voting

by Crystal Vela

Reminder! The Circulation Advisory election is now open. The head of Circulation should be the one to make the selections, and there should only one vote per library. Please follow the instructions on the form. The election will close on November 6th at 5:00 PM, so please make all selections before then. https://fs8.formsite.com/SWANServices/election-circadv-2020/index.html Crystal Vela Consultant, User Experience crystal(a)swanlibraries.net<mailto:crystal@swanlibraries.net> * 630-326-8059 My pronouns: she/her/hers SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

4 years

Unique Curbside Communicator Upgrade on Sunday, 11/8/2018

by Steven Schlewitt

SWAN Member Library Staff: Please see our latest news post<https://support.swanlibraries.net/news/2020-10/82102> with details regarding Unique's upcoming upgrade to the Curbside Communicator tool. This upgrade is scheduled after 6:00 p.m. on Sunday, November 8th, and the new version will be live by Monday morning, November 9th. Following completion of the upgrade, your library will need to use a new URL for the admin tool along with a new password, which we'll be sending to you directly. We'll submit additional updates to the news post as the upgrade progresses. Thank you and have a great weekend! SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net/

4 years

Online Courses Launched

by webmaster＠swanlibraries.net

4 years

October Quarterly Billing now available

by Helen Pinder

SWAN Quarterly Billing Available ----Please route to appropriate staff---- The October (2020, Q3) Quarterly Billing is complete and the invoices and checks will be mailed shortly. Documentation<https://support.swanlibraries.net/documentation/66269> has been written to help guide member library staff through the Billing Summary sheet<https://support.swanlibraries.net/system/files/102020%20October%202020%20Qu…> as well as the detail statement reports folder<https://na1-microstrategy.bc.sirsidynix.net/bcanalytics/asp/Main.aspx?evt=2…> accessible in BlueCloud Analytics Shared Reports. Library Directors have been provided with BCA login credentials. If you are a Director and do not have access to the BCA reports, please open a ticket at help(a)swanlibraries.net<mailto:help@swanlibraries.net>. Please wait until you receive your statement before making a payment. Thank you, Helen Pinder Consultant, Resource Sharing helen(a)swanlibraries.net<mailto:helen@swanlibraries.net> * 630-326-8716 My pronouns: she/her/hers SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

4 years

Circulation Advisory Election

by Crystal Vela

The Circulation Advisory election is now open. The head of Circulation should be the one to make the selections, and there should only one vote per library. Please follow the instructions on the form. The election will close on November 6th at 5:00 PM, so please make all selections before then. https://fs8.formsite.com/SWANServices/election-circadv-2020/index.html If you have any questions please let me know. Crystal Vela Consultant, User Experience crystal(a)swanlibraries.net<mailto:crystal@swanlibraries.net> * 630-326-8059 My pronouns: she/her/hers SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

4 years

*Planned Downtime* Web Services 6.0.3 Upgrade on 11/5, 2AM

by Steven Schlewitt

SWAN Member Library Staff: Please see our latest news post<https://support.swanlibraries.net/news/2020-10/81699> for details regarding the scheduled upgrade to Symphony Web Services. This upgrade will require after-hours downtime of Web Services on November 5th at 2AM, but WorkFlows will not be impacted. We'll submit additional updates to the news post as the upgrade progresses. Thank you and have a great weekend! SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net/

4 years, 1 month

Circulation Advisory Self Nominations

by Crystal Vela

Reminder---- The Circulation Advisory Group self-nomination form will close tomorrow Friday 16th, 2020 at the end of the day. Follow the link to enter your self-nomination. https://fs8.formsite.com/SWANServices/self-nom-circadv-2020/index.html Please send any questions to Crystal(a)SWANlibraries.net<mailto:Crystal@SWANlibraries.net> Crystal Vela Consultant, User Experience crystal(a)swanlibraries.net<mailto:crystal@swanlibraries.net> * 630-326-8059 My pronouns: she/her/hers SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

4 years, 1 month

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