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SWAN Board election slate announcement
by SWAN Communications 02 May '22

02 May '22

Hi everyone, The SWAN Board election self-nomination process concluded last week Friday and the following names were submitted with interest statements for the three board seats. Anna Wassenaar, Executive Director, Blue Island Public Library Colleen Waltman, Library Director, Homewood Public Library District Dorothy Koll, Director, Acorn Public Library District Jesse Blazek, Director, Palos Heights Public Library Lisa Knasiak, Director, Chicago Heights Public Library The e-ballot will be sent out next week, along with a SWANcom announcement. Information about the election can be found on the SWAN Support page below: https://support.swanlibraries.net/board-information/85634 Thanks to all those interested in participating on the SWAN Board! Aaron Skog Executive Director aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * 630-326-7022 My pronouns: he/him/his SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

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New EDS Interface
by SWAN Communications 27 Apr '22

27 Apr '22

SWAN Member Libraries: Join SWAN and EBSCO on Wednesday, May 4th, from 1-2 PM to learn about the new EBSCO Discovery Service interface. SWAN will move to the new interface on May 9th. Register on L2<https://librarylearning.org/event/2022-05-04/swan-eds-new-user-interface-tr…> SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

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Monthly Expired ONLINE Patron Record Purge
by SWAN Communications 26 Apr '22

26 Apr '22

SWAN Member Libraries: SWAN has begun the monthly process of removing expired ONLINE patron records. Please see the Monthly Expired ONLINE Patron Record Purge<https://support.swanlibraries.net/news/2022-04/90912> news article for more information. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

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April Quarterly Billing
by SWAN Communications 22 Apr '22

22 Apr '22

-------------Please Route to Appropriate Staff------------------------ The Quarterly RB/ILL Billing has been published. Please visit the news post for full details: https://support.swanlibraries.net/news/2022-04/90894 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

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BLUEcloud MobileStaff - Login/Authentication Issue 4/21/2022
by SWAN Communications 21 Apr '22

21 Apr '22

SWAN Member Libraries, BLUEcloud MobileStaff is currently experiencing an issue authenticating users. For more information, please see the Known Issue<https://support.swanlibraries.net/issue/90889> posted to our Support Site. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

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**Concluded Successfully** Database Rebuild & Scheduled Downtime/Offline on April 17 2022
by SWAN Communications 18 Apr '22

18 Apr '22

Despite some report delays, the rebuild has concluded successfully. Please resume work online but be aware that we will experience report delays throughout this morning. Please let us know if you encounter any record issues. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…> From: Steven Schlewitt Sent: Tuesday, April 12, 2022 4:12 PM To: swancom(a)list.swanlibraries.net Subject: *Reminder* Database Rebuild & Scheduled Downtime/Offline on April 17 2022 Just a quick reminder - our database rebuild will begin this upcoming Saturday, April 16th at 9:00 p.m. and will continue throughout the day on Sunday, April 17th. This rebuild will require the use of WorkFlows in Offline mode and many services will be unavailable throughout the process. For additional details on the services impacted and how to use WorkFlows in Offline mode on the 17th, please see the Database Rebuild & Scheduled Downtime<https://support.swanlibraries.net/news/2022-03/90612> news post. Thank you. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…> From: Steven Schlewitt Sent: Monday, March 7, 2022 9:40 AM To: swancom(a)list.swanlibraries.net<mailto:swancom@list.swanlibraries.net> Subject: Database Rebuild & Scheduled Downtime/Offline on April 17 2022 SWAN Member Libraries: Please see our latest news post regarding the upcoming Database Rebuild & Scheduled Downtime<https://support.swanlibraries.net/news/2022-03/90612>, scheduled for Sunday, April 17th. On April 17th, any open SWAN libraries will need to use WorkFlows in Offline mode<https://support.swanlibraries.net/documentation/64828> to maintain checkout functions. If you have any questions or concerns about the rebuild and associated downtime, please submit a ticket by emailing help(a)swanlibraries.net<mailto:help@swanlibraries.net>. Thank you. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

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*Reminder* Database Rebuild & Scheduled Downtime/Offline on April 17 2022
by SWAN Communications 16 Apr '22

16 Apr '22

Just a quick reminder - our database rebuild will begin this upcoming Saturday, April 16th at 9:00 p.m. and will continue throughout the day on Sunday, April 17th. This rebuild will require the use of WorkFlows in Offline mode and many services will be unavailable throughout the process. For additional details on the services impacted and how to use WorkFlows in Offline mode on the 17th, please see the Database Rebuild & Scheduled Downtime<https://support.swanlibraries.net/news/2022-03/90612> news post. Thank you. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…> From: Steven Schlewitt Sent: Monday, March 7, 2022 9:40 AM To: swancom(a)list.swanlibraries.net Subject: Database Rebuild & Scheduled Downtime/Offline on April 17 2022 SWAN Member Libraries: Please see our latest news post regarding the upcoming Database Rebuild & Scheduled Downtime<https://support.swanlibraries.net/news/2022-03/90612>, scheduled for Sunday, April 17th. On April 17th, any open SWAN libraries will need to use WorkFlows in Offline mode<https://support.swanlibraries.net/documentation/64828> to maintain checkout functions. If you have any questions or concerns about the rebuild and associated downtime, please submit a ticket by emailing help(a)swanlibraries.net<mailto:help@swanlibraries.net>. Thank you. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

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SWAN Board Election - Self-nomination form open for interested candidates
by SWAN Communications 05 Apr '22

05 Apr '22

Hello SWAN Directors & Administrators- There will be three seats open July 1, 2022 and the process to elect representatives begins with individuals self-nominating. Library directors and administrators should use the self-nomination form on the link below to submit your name and written statement of interest. The self-nomination form can be found on the Board Election page. https://support.swanlibraries.net/board-information/85634 The timetable for the election is provided on that webpage as well. The deadline to submit a self-nomination is Friday, April 29th. Aaron Skog Executive Director aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * 630-326-7022 My pronouns: he/him/his SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

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OCLC Holdings Reset
by SWAN Communications 01 Apr '22

01 Apr '22

Good morning SWAN membership - The planned OCLC holdings reset is currently taking place. Please see this news post for more information: OCLC Holdings Update Underway<https://support.swanlibraries.net/news/2022-04/90785>. Scott Brandwein Bibliographic Services Manager scott(a)swanlibraries.net<mailto:scott@swanlibraries.net> * 630-326-7455 My pronouns: he/him/his SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

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*Resolved* BLUEcloud Services Down
by SWAN Communications 24 Mar '22

24 Mar '22

Access to all BLUEcloud services have been restored. Please open a ticket if you experience any issues with the services by sending an email to help(a)swanlibraries.net Vickie Totton Consultant, Information Technology Systems & Support vickie(a)swanlibraries.net<mailto:vickie@swanlibraries.net> * 630.326.8714 My pronouns: she/her/hers SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/> From: SWAN Communications <swancom(a)list.swanlibraries.net> Sent: Thursday, March 24, 2022 11:02 AM To: swancom(a)list.swanlibraries.net Subject: [SWANcom] BLUEcloud Services Down SWAN Member Libraries, SirsiDynix is investigating connectivity issues for their BLUEcloud products. For further details on the issue and updates, please refer to the BLUEcloud Services Down<https://support.swanlibraries.net/issue/90731> posting on our Support Site. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

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