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SWAN Committee of the Whole 2/1/22 meeting recording posted

by SWAN Communications

Hi everyone, The recording from this morning's presentation of next year's SWAN budget is now posted. You can also access the presentation slides and chat log from the meeting. We will be sending out a news post about the EBSCO year-3 renewal. https://support.swanlibraries.net/meeting/90175 Regards, Aaron Skog

4 years

OCLC Holdings Update Offer

by SWAN Communications

If you have recently received an offer from OCLC about updating WorldCat holdings, please see this news<https://support.swanlibraries.net/news/2022-01/90292> post for more information. We are asking libraries to ignore this offer for the time being. https://support.swanlibraries.net/news/2022-01/90292 Thank you. Scott Brandwein Bibliographic Services Manager scott(a)swanlibraries.net<mailto:scott@swanlibraries.net> * 630-326-7455 My pronouns: he/him/his SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

4 years

SWAN Quarterly Billing now available

by SWAN Communications

----Please route to appropriate staff---- The Quarterly RB/ILL Billing has been published. Please view the news post<https://support.swanlibraries.net/news/2022-01/90279> for full details and supporting documentation. https://support.swanlibraries.net/news/2022-01/90279 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

4 years

Upcoming Trainings

by SWAN Communications

This is a reminder that the SWAN Bibliographic Services Team has some upcoming trainings for you! SWAN Serials Management<https://support.swanlibraries.net/training/90022> on 1/25, 9:30 a.m. to 11 a.m. SWAN Creating Pre-Cats<https://support.swanlibraries.net/training/90023> on 2/3, 10 a.m. to 11:30 a.m. Interested staff should register on L2 (links on support site pages). SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

4 years

Aspen/PayPal Configuration - Form & Session Recording

by SWAN Communications

Thanks to everyone who attended the PayPal & Aspen Fines Payment Information Session today. As a reminder please complete the configuration form <https://support.swanlibraries.net/training/87817> so we can set up your online fines payment in Aspen. SWAN will start configuring PayPal in Aspen on a rolling basis beginning February 1st. The session recording is also available <https://support.swanlibraries.net/training/90270> for you to review. If you have any questions, please email help(a)swanlibraries.net<mailto:help@swanlibraries.net>. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

4 years

Committee of the Whole meeting - budget, membership fees, & EBSCO year-3 renewal

by SWAN Communications

Hello Library Directors & Administrators, You are invited to a 10 a.m. meeting on February 1, 2022 to a meeting of the SWAN Board to review a draft of SWAN's upcoming budget, which includes the fiscal year 2023 membership fees. We will also review the EBSCO subscription database year-3 renewal process at the meeting. The agenda and budget packet for that meeting can be found on the following webpage: https://support.swanlibraries.net/meeting/90175 This meeting will be held virtually-there is no need to register in advance. See you a few weeks! Aaron Skog Executive Director aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * 630-326-7022 My pronouns: he/him/his SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

4 years

Aspen 22.01 Release & Reminders

by SWAN Communications

The Aspen 22.01 release is live. You can read more about the release on the SWAN support site: https://support.swanlibraries.net/news/2022-01/90238 And a few reminders on important dates next week: * The PayPal & Aspen Fines Payment Information Session<https://support.swanlibraries.net/training/90153> is Wednesday January 19th - this is for all libraries. * Cohort 2 libraries, the first Aspen Admin training on Themes & Library Settings is Tuesday, January 18th<https://support.swanlibraries.net/training/87738> - be sure to register! If you haven't already, find the link to your Aspen catalog<https://support.swanlibraries.net/documentation/86614> and start getting to know your new catalog. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

4 years

*Resolved* BLUEcloud Services Outage 1/11/2022 (Affects BCA, BC Circ, Cat, Acq, CC Payments)

by SWAN Communications

SirsiDynix was able to resolve issues with the BLUEcloud services late last night. You should be able to access all services and receive your regularly scheduled BLUEcloud Analytics reports this morning. Please let us know if you continue to encounter any errors. Thank you. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…> From: SWAN Communications <swancom(a)list.swanlibraries.net> Sent: Tuesday, January 11, 2022 2:55 PM To: swancom(a)list.swanlibraries.net Subject: [SWANcom] BLUEcloud Services Outage 1/11/2022 (Affects BCA, BC Circ, Cat, Acq, CC Payments) SirsiDynix is currently experiencing issues with BLUEcloud services. This is affecting BLUEcloud Analytics, BLUEcloud Central, BLUEcloud commerce (including credit card payments) and BLUEcloud Mobile. Please refer to the be following known issues for updates: https://support.swanlibraries.net/issue/90237 https://support.swanlibraries.net/issue/90236 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

4 years

BLUEcloud Services Outage 1/11/2022 (Affects BCA, BC Circ, Cat, Acq, CC Payments)

by SWAN Communications

SirsiDynix is currently experiencing issues with BLUEcloud services. This is affecting BLUEcloud Analytics, BLUEcloud Central, BLUEcloud commerce (including credit card payments) and BLUEcloud Mobile. Please refer to the be following known issues for updates: https://support.swanlibraries.net/issue/90237 https://support.swanlibraries.net/issue/90236 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

4 years

Aspen Kickoff Recording & Configuration Form (due Jan 31)

by SWAN Communications

All libraries that are not yet live on Aspen should complete the Aspen Configuration form by January 31st.<https://fs8.formsite.com/SWANServices/baq1tkc80q/index.html> The recording is posted for the Aspen Cohort 2 Kickoff Meeting, which includes details about the form and everything you need to know to prepare for the Aspen rollout and retirement of the Enterprise catalog. Learn more on the SWAN support site: https://support.swanlibraries.net/news/2022-01/90189 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

4 years

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