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Undelivered Email and SMS Hold Pickup Notices 9/1/2021-9/7/2021

by SWAN Communications

SWAN Member Library Circulation Staff: Please be aware, some patrons may not have received hold pickup notices if their holds trapped after 2PM between 9/1 and 9/7. We have corrected the issue and ran a report to deliver these notes. Please refer to the Known Issue<https://support.swanlibraries.net/issue/87833> for more information. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

3 years, 7 months

SWAN 9/2/21 Quarterly meeting recording, presentation, voting results now posted

by SWAN Communications

Hello everyone- You can catch up on the meeting of directors and administrators using the meeting archive link below. We have the meeting recording posted, along with the vote approving the use of funds for SWAN to perform an information security audit. https://support.swanlibraries.net/meeting/82153 If you have any questions, please feel free to reach out to me. Regards, Aaron Aaron Skog Executive Director aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * 630-326-7022 My pronouns: he/him/his SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

3 years, 7 months

Beanstack Demo and Discount Opportunity for SWAN Libraries

by SWAN Communications

Nearly half of our SWAN public libraries use Beanstack to track summer and year-round reading programs. See our Beanstack Demo - SWAN Discount Opportunity<https://support.swanlibraries.net/news/2021-09/87805> news post to register for a quick 30-minute demo and to find out more. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

3 years, 7 months

Aspen Cohort 2 Kickoff Meeting & Training Dates

by SWAN Communications

Good afternoon member libraries, The kickoff meeting and training dates for libraries in the second cohort have been posted to the SWAN support site: https://support.swanlibraries.net/news/2021-09/87741 Please save the dates and register through L2. Note that the kickoff meeting for Cohort 2 will be Monday, January 10th at 10 a.m. We look forward to working with you in 2022! SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

3 years, 7 months

Re: SWAN Quarterly Meeting 9/2/21 agenda & packet now posted

by SWAN Communications

Hello SWAN library directors & administrators- The DirectVote emails were just sent out. Please look for the email subject "SWAN Quarterly Meeting login information below - Do Not Forward" for the information to vote at the Thursday, September 2nd meeting at 10 a.m. this week. If you are unable to attend and wish to have a voting designee, please contact me directly. I would be able to add the designee individually to the voting system. I am including the meeting information again to this email. The detailed explanation is below. https://support.swanlibraries.net/meeting/82153 Aaron Skog Executive Director aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * 630-326-7022 My pronouns: he/him/his SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/> From: Aaron Skog Sent: Friday, August 27, 2021 12:59 PM To: swancom(a)list.swanlibraries.net Subject: SWAN Quarterly Meeting 9/2/21 agenda & packet now posted Hello SWAN library directors & administrators- The agenda and packet for next week's meeting on Thursday, September 2nd is now available. This meeting will be held virtually. We originally did plan to meet in person but based on the pandemic in our region it makes sense to continue to utilize our ability to meet online. To that end, we will be using a new system for online voting. The meeting next week does include a presentation of a requested consulting expense as recommended by the SWAN Board, and we will bring a budget amendment forward for approval. The expense is outlined in the meeting packet and there will be a presentation and discussion. Here is the meeting link where the packet is posted on SWAN Support's Meetings & Documents page: https://support.swanlibraries.net/meeting/82153 Instructions on how the online voting process works is included in the packet. The vote will take place at the meeting, and it is interactive as well as secure. No one will be able to vote unless they have their individual login and URL. I will be sending out the individual voting logins on Monday next week. We will have an overview and practice vote at the start of the meeting. I hope everyone is doing well, and I look forward to seeing you online next week. Aaron Skog Executive Director aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * 630-326-7022 My pronouns: he/him/his SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

3 years, 8 months

Aspen Cohort 1 Kickoff Recording & Configuration Form

by SWAN Communications

Thanks to everyone who attended the Cohort 1 kickoff today. You can view the recording and slides through the SWAN Support Site: https://support.swanlibraries.net/training/87689 Cohort 1 libraries, please complete the Aspen Go-Live & Configuration Form by September 13th. https://fs8.formsite.com/SWANServices/baq1tkc80q/index.html We look forward to seeing you at the upcoming Aspen Admin trainings and the Aspen Office Hours. View the training calendar for upcoming office hours and admin trainings: https://support.swanlibraries.net/meetings-trainings/training-calendar View the pre-recorded Aspen All Staff trainings: https://support.swanlibraries.net/training/87274 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

3 years, 8 months

SWAN Quarterly Meeting 9/2/21 agenda & packet now posted

by SWAN Communications

Hello SWAN library directors & administrators- The agenda and packet for next week's meeting on Thursday, September 2nd is now available. This meeting will be held virtually. We originally did plan to meet in person but based on the pandemic in our region it makes sense to continue to utilize our ability to meet online. To that end, we will be using a new system for online voting. The meeting next week does include a presentation of a requested consulting expense as recommended by the SWAN Board, and we will bring a budget amendment forward for approval. The expense is outlined in the meeting packet and there will be a presentation and discussion. Here is the meeting link where the packet is posted on SWAN Support's Meetings & Documents page: https://support.swanlibraries.net/meeting/82153 Instructions on how the online voting process works is included in the packet. The vote will take place at the meeting, and it is interactive as well as secure. No one will be able to vote unless they have their individual login and URL. I will be sending out the individual voting logins on Monday next week. We will have an overview and practice vote at the start of the meeting. I hope everyone is doing well, and I look forward to seeing you online next week. Aaron Skog Executive Director aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * 630-326-7022 My pronouns: he/him/his SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

3 years, 8 months

Weeklies 2022

by SWAN Communications

Please see our news article on the 2022 Weeklies<https://support.swanlibraries.net/news/2021-08/87626> serial records. The Weeklies 2022<https://support.swanlibraries.net/documentation/64639> list has been posted to the support site. The serial controls can be transferred to the new records once 2021 issues are no longer expected. See Transferring a Control Record<https://support.swanlibraries.net/documentation/66563>. Quick reminders: * Weeklies use Chronology only, except for the academic journals JAMA and The New England Journal of Medicine. * Do not attach the Consumer Reports Buying Guide to the Consumer Reports serial record. The Buying Guide gets a new monographic record every year. * Do not attach Crain's Book of Lists to Crain's Chicago Business serial record. Crain's Book of Lists also gets a new monographic record every year. As soon as Consumer Reports Buying Guide 2022 and Crain's Book of Lists 2022 are available, we will add the records. If you have any questions, please contact Bibliographic Services. Claudia Nickson Consultant, Bibliographic Services claudia(a)swanlibraries.net<mailto:claudia@swanlibraries.net> * 630-326-7303 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

3 years, 8 months

Reminder: WorkFlows 3.7.1 Client Update and Completion Survey Due Mon. Aug. 30th

by SWAN Communications

SWAN Member Libraries & Information Technology Staff: Just a quick reminder - the WorkFlows client installations and FormSite survey for your library must be completed by next Monday, August 30th. For full details including a link to check if your library has submitted a completion survey, please visit our news post<https://support.swanlibraries.net/news/2021-08/87344>. Thank you. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net<https://support.swanlibraries.net/> SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…> From: Steven Schlewitt Sent: Thursday, August 5, 2021 2:53 PM To: swancom(a)list.swanlibraries.net Subject: Reminder: WorkFlows 3.7.1 Client Update and Completion Survey Due Mon. Aug. 30th SWAN Member Libraries & Information Technology Staff: Following last week's upgrade of our Symphony server, the WorkFlows 3.7.1 client installations and FormSite survey for your library must be completed by Monday, August 30th. For additional details and links to the necessary documentation, please see the news post<https://support.swanlibraries.net/news/2021-08/87344>. Thank you. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net<https://support.swanlibraries.net/> SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

3 years, 8 months

Aspen Cohort Assignments

by SWAN Communications

Good morning member libraries, The Aspen cohort assigments are posted on the SWAN support site: https://support.swanlibraries.net/news/2021-08/87562 Please check your assignments, and if you would like to change your library's cohort, contact help(a)swanlibraries.net<mailto:help@swanlibraries.net>. For those of you in Cohort 1, we look forward to seeing you at the August 30th kickoff meeting<https://librarylearning.org/event/2021-08-30/swan-aspen-kickoff-meeting>.

3 years, 8 months

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