SWANcom

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by SWAN Communications

Hello SWAN member libraries- Just a quick update on the EBSCO year-3 renewal. There have not been any additional opt-out requests from the deal over the past week, so the pricing posted has not changed. For details, you can read the year-3 renewal news post on SWAN Support. The deadline to opt-out of the deal is Friday, February 18th end of the day. https://support.swanlibraries.net/news/2022-02/90430 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

3 years, 11 months

BLUEcloud Cataloging Pilot Project - Spring 2022

by SWAN Communications

SWAN is happy to announce plans to move forward with the BLUEcloud Cataloging pilot project in late Spring 2022. For more information: BLUEcloud Cataloging Pilot Project<https://support.swanlibraries.net/news/2022-02/90459> Claudia Nickson Consultant, Bibliographic Services claudia(a)swanlibraries.net<mailto:claudia@swanlibraries.net> * 630-326-7303 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

3 years, 11 months

*UPDATE* Record Index Errors due to Overnight Maintenance Issues - 2/13/22

by SWAN Communications

SWAN Member Libraries & Cataloging Staff: Please be aware that the indexing issues that first occurred Sunday morning have persisted. You may encounter record issues throughout the day until the next successful run of the ADUText report. These issues will most likely impact records that were added/deleted/updated over the weekend and are typically in the form of "heading keys need to be indexed" errors in WorkFlows. You may see these errors when searching, modifying, or checking in/out the impacted records. If you encounter any record errors, please open a ticket (help(a)swanlibraries.net<mailto:help@swanlibraries.net>) with the pertinent information. SirsiDynix is currently investigating the root cause of this indexing issue. Please see the Known Issue<https://support.swanlibraries.net/issue/90453> posted to our support site for updates. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…> From: SWAN Communications <swancom(a)list.swanlibraries.net> Sent: Sunday, February 13, 2022 7:42 AM To: swancom(a)list.swanlibraries.net Subject: [SWANcom] Record Index Errors due to Overnight Maintenance Issues - 2/13/22 SWAN Member Libraries & Cataloging Staff: Please be aware, last night we encountered an abnormal ADUText report, which handles our daily record maintenance and processing. That being the case, you may encounter record issues throughout the day until the next successful run of the ADUText report. These issues will most likely impact records that were added/deleted/updated yesterday and are typically in the form of "heading keys need to be indexed" errors in WorkFlows. You may see these errors when searching, modifying, or checking in/out the impacted records. We've reached out to SirsiDynix Support with hopes to mitigate some of the record issues that may be encountered, but if you come across these records, please email a list to help(a)swanlibraries.net<mailto:help@swanlibraries.net> and we'll forward them to SirsiDynix for further investigation and temporary correction. Otherwise, all record issues should be cleared with tonight's regularly scheduled maintenance. A Known Issue<https://support.swanlibraries.net/issue/90453> has been posted to our support site and will be updated as new information becomes available. Ian Nosek Systems Administrator, Information Technology & Systems Support ian(a)swanlibraries.net<mailto:ian@swanlibraries.net> * 630-326-5886 My pronouns: he/him/his SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

3 years, 11 months

Record Index Errors due to Overnight Maintenance Issues - 2/13/22

by SWAN Communications

SWAN Member Libraries & Cataloging Staff: Please be aware, last night we encountered an abnormal ADUText report, which handles our daily record maintenance and processing. That being the case, you may encounter record issues throughout the day until the next successful run of the ADUText report. These issues will most likely impact records that were added/deleted/updated yesterday and are typically in the form of "heading keys need to be indexed" errors in WorkFlows. You may see these errors when searching, modifying, or checking in/out the impacted records. We've reached out to SirsiDynix Support with hopes to mitigate some of the record issues that may be encountered, but if you come across these records, please email a list to help(a)swanlibraries.net<mailto:help@swanlibraries.net> and we'll forward them to SirsiDynix for further investigation and temporary correction. Otherwise, all record issues should be cleared with tonight's regularly scheduled maintenance. A Known Issue<https://support.swanlibraries.net/issue/90453> has been posted to our support site and will be updated as new information becomes available. Ian Nosek Systems Administrator, Information Technology & Systems Support ian(a)swanlibraries.net<mailto:ian@swanlibraries.net> * 630-326-5886 My pronouns: he/him/his SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

3 years, 11 months

EBSCO year-3 pricing & option to opt-out

by SWAN Communications

Hello everyone, The pricing for the SWAN group-purchase of EBSCO subscription database package was presented at the Committee of the Whole membership meeting last week on February 1st. That pricing is included in the meeting packet, and I have pulled out that pricing which is linked directly to the PDF below. https://support.swanlibraries.net/system/files/Public/EBSCO/EBSCO%20FY23%20… This group purchase is going into its 3rd year renewal, which starts July 1, 2022. If you would like to learn more about this subscription database package, you can read about it on the SWAN Support page: https://support.swanlibraries.net/documentation/70949 This renewal will move forward with the current 84 participating libraries. Negotiations continue with EBSCO and RAILS to arrive at the final price for SWAN. The year-3 pricing we have shared with you already factors in a 3% increase, which we believe will be the worst-case scenario. One of the demands from EBSCO is that if a library withdraws from the SWAN group-purchase, it would not be able to rejoin at the discounted price. If your library is one of the 11 not participating in the deal, please let me know if you would like to be added back in, as we are still under negotiations. Those 11 libraries do not need to opt-out again if you wish to remain out of the deal. Any public library participating currently will automatically be included in the year-3 renewal. If you would like your library to withdraw from the group purchase arrangement, you can do that by submitting your library's opt-out using the SWAN Support site using the web-form below. The deadline to opt-out is February 18th, end of the day. Opt-out form (Support site login required): https://support.swanlibraries.net/forms/80756 If you have questions about this, you can reach out to Robin Hofstetter via robin(a)swanlibraries.net<mailto:robin@swanlibraries.net> or directly with me, Aaron Skog via aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> This information is posted under News on SWAN Support: https://support.swanlibraries.net/news/2022-02/90430 Aaron Skog Executive Director aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * 630-326-7022 My pronouns: he/him/his SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

3 years, 12 months

BLUEcloud Central Release 22.02.00 - Wed. 9 p.m.

by SWAN Communications

Version 22.02.00 of BLUEcloud Central will be released Wed., Feb. 9th at 9:00 p.m. Follow updates on the news post<https://support.swanlibraries.net/news/2022-02/90426> and register for a Member Update on Fri. at 1:00 p.m.<https://librarylearning.org/event/2022-02-11/swan-bluecloud-central-release…> SWAN staff will verify the changes, updates news post, and provide a demonstration of new features at the Member Update. This is largely a circulation update, so Circulation Advisory members engaged in BLUEcloud research will be asked to review this release in context with their work in guiding BLUEcloud Circulation development efforts for SWAN. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

3 years, 12 months

National Change of Address (NCOA) 2021 Processing Complete

by SWAN Communications

SWAN Member Libraries, We have completed the processing of the 2021 NCOA address verification. Please see the National Change of Address (NCOA) 2021 Processing Complete<https://support.swanlibraries.net/news/2022-02/90412> news article for more information about the project and the National Change of Address (NCOA)<https://support.swanlibraries.net/documentation/66540> support page for your next steps in reviewing these records. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

3 years, 12 months

Director's open office hour 1:30pm 2/4 reminder

by SWAN Communications

To library directors & administrators- Just a reminder that we have an open office "Director's Coffee Hour" at 1:30pm today. These are intended to be open for library directors to meet. There is no presentation-just your opportunity to get acquainted with each other or get your questions answered about SWAN. https://www.gotomeet.me/SWANBoard/coffee-hour You can also dial in using your phone. United States: +1 (408) 650-3123 Access Code: 341-667-741 See you there! Aaron Skog Executive Director aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * 630-326-7022 My pronouns: he/him/his SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

4 years

Acquisitions and Cataloging Users Meeting on 2/10/22

by SWAN Communications

Please join us via GoToMeeting for the first ever SWAN Acquisitions and Cataloging Users meeting on Thursday, February 10th, 9:30 a.m.! Register on L2<https://librarylearning.org/event/2022-02-10/swan-acquisitions-and-catalogi…> and view the agenda<https://support.swanlibraries.net/sites/default/files/meeting/22_02_10/8869…> for login information. We hope to see you there! SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

4 years

PayPal Configuration Update

by SWAN Communications

Good afternoon member libraries, * If your library opted in to the SWAN PayPal account for fines payment in Aspen, fines payment is now live in your Aspen catalog. * If your library is using your own PayPal account, we're in the process of setting up consultations to get your API keys set up - if we've already had a consult with you, you are live with fines payment. * If your library has not yet indicated your PayPal preference, please complete the configuration form as soon as you can.<https://fs8.formsite.com/SWANServices/baq1tkc80q/index.html> Patron instructions<https://swanlibraries.net/using-the-new-catalog/new-catalog-paying-fines/> for using online fines payment in Aspen are available for you to share or adapt for your library. Documentation on PayPal<https://support.swanlibraries.net/documentation/90235> is also available for library staff. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

4 years

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