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*Reminder* Database Rebuild & Scheduled Downtime/Offline on April 17 2022

by SWAN Communications

Just a quick reminder - our database rebuild will begin this upcoming Saturday, April 16th at 9:00 p.m. and will continue throughout the day on Sunday, April 17th. This rebuild will require the use of WorkFlows in Offline mode and many services will be unavailable throughout the process. For additional details on the services impacted and how to use WorkFlows in Offline mode on the 17th, please see the Database Rebuild & Scheduled Downtime<https://support.swanlibraries.net/news/2022-03/90612> news post. Thank you. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…> From: Steven Schlewitt Sent: Monday, March 7, 2022 9:40 AM To: swancom(a)list.swanlibraries.net Subject: Database Rebuild & Scheduled Downtime/Offline on April 17 2022 SWAN Member Libraries: Please see our latest news post regarding the upcoming Database Rebuild & Scheduled Downtime<https://support.swanlibraries.net/news/2022-03/90612>, scheduled for Sunday, April 17th. On April 17th, any open SWAN libraries will need to use WorkFlows in Offline mode<https://support.swanlibraries.net/documentation/64828> to maintain checkout functions. If you have any questions or concerns about the rebuild and associated downtime, please submit a ticket by emailing help(a)swanlibraries.net<mailto:help@swanlibraries.net>. Thank you. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

3 years, 9 months

SWAN Board Election - Self-nomination form open for interested candidates

by SWAN Communications

Hello SWAN Directors & Administrators- There will be three seats open July 1, 2022 and the process to elect representatives begins with individuals self-nominating. Library directors and administrators should use the self-nomination form on the link below to submit your name and written statement of interest. The self-nomination form can be found on the Board Election page. https://support.swanlibraries.net/board-information/85634 The timetable for the election is provided on that webpage as well. The deadline to submit a self-nomination is Friday, April 29th. Aaron Skog Executive Director aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * 630-326-7022 My pronouns: he/him/his SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

3 years, 10 months

OCLC Holdings Reset

by SWAN Communications

Good morning SWAN membership - The planned OCLC holdings reset is currently taking place. Please see this news post for more information: OCLC Holdings Update Underway<https://support.swanlibraries.net/news/2022-04/90785>. Scott Brandwein Bibliographic Services Manager scott(a)swanlibraries.net<mailto:scott@swanlibraries.net> * 630-326-7455 My pronouns: he/him/his SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

3 years, 10 months

*Resolved* BLUEcloud Services Down

by SWAN Communications

Access to all BLUEcloud services have been restored. Please open a ticket if you experience any issues with the services by sending an email to help(a)swanlibraries.net Vickie Totton Consultant, Information Technology Systems & Support vickie(a)swanlibraries.net<mailto:vickie@swanlibraries.net> * 630.326.8714 My pronouns: she/her/hers SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/> From: SWAN Communications <swancom(a)list.swanlibraries.net> Sent: Thursday, March 24, 2022 11:02 AM To: swancom(a)list.swanlibraries.net Subject: [SWANcom] BLUEcloud Services Down SWAN Member Libraries, SirsiDynix is investigating connectivity issues for their BLUEcloud products. For further details on the issue and updates, please refer to the BLUEcloud Services Down<https://support.swanlibraries.net/issue/90731> posting on our Support Site. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

3 years, 10 months

BLUEcloud Services Down

by SWAN Communications

SWAN Member Libraries, SirsiDynix is investigating connectivity issues for their BLUEcloud products. For further details on the issue and updates, please refer to the BLUEcloud Services Down<https://support.swanlibraries.net/issue/90731> posting on our Support Site. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

3 years, 10 months

Comics Plus Discount Offer

by SWAN Communications

SWAN Member Libraries: SWAN has negotiated a group discount for Comics Plus from Library Pass. Comics Plus is a database of new and backlist comics and graphic novels from over 120 publishers with unlimited access and simultaneous use. Patrons can read comics and graphic novels on the Library Pass platform on smartphones, tablets, or within a web browser. This discount is available for public libraries. The details and pricing are available on the SWAN Discounts<https://support.swanlibraries.net/documentation/90261#comicsplus> page. A Comics Plus Live Demo<https://support.swanlibraries.net/training/90723> will be held on April 13, 2022, at 11:00 AM. Please email help(a)swanlibraries.net<mailto:help@swanlibraries.net> with questions or to sign up. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

3 years, 10 months

SWAN Technology Update Meeting on 3/24/2022 at 10AM

by SWAN Communications

SWAN Member Libraries & Information Technology Staff: We hope you'll join us this Thursday for a SWAN Technology Update meeting. This meeting is open to any interested library staff and covers a variety of technology-oriented projects and topics. Please see the posted meeting agenda<https://support.swanlibraries.net/sites/default/files/meeting/22_03_24/8872…> for more details. If you'll be in attendance, don't forget to register via L2<https://librarylearning.org/event/2022-03-24/swan-technology-update>. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

3 years, 10 months

OCLC WorldCat Holdings Reset

by SWAN Communications

Good morning - SWAN will soon begin the process of having our members' OCLC holdings reset. Please see this news post for further details: Upcoming OCLC WorldCat Holdings Reset<https://support.swanlibraries.net/news/2022-03/90672>. We will provide updates as we find out more about the timeline of this project. Thank you, and please contact us if you have any questions. Scott Brandwein Bibliographic Services Manager scott(a)swanlibraries.net<mailto:scott@swanlibraries.net> * 630-326-7455 My pronouns: he/him/his SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

3 years, 10 months

Aspen 22.03 Release

by SWAN Communications

The 22.03 release of Aspen Discovery is now live. This release includes the following improvements to searching: * Searches are now case-insensitive, meaning you'll get the same results if you capitalize or don't capitalize your keywords * Better handling of possessive searches that include apostrophes (e.g. devil's food cake) * Better handling of stop words The focus for the next few releases will be on enhancements to search, facets, and record grouping. https://support.swanlibraries.net/news/2022-03/90617 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

3 years, 11 months

Aspen is live!

by SWAN Communications

Good morning member libraries, We're officially live on Aspen! All libraries now have an Enterprise banner pointing to their Aspen catalogs and your patrons can copy their lists over from Aspen to Enterprise. You can find more details on the changes implemented today in this news post: https://support.swanlibraries.net/news/2022-02/90563 Over the next month, we'll send some reminders to help you update your links for a smooth transition off Enterprise. This has been a years-long journey that started even before Aspen existed, and we're so excited to make a new catalog available to patrons. An extra special thanks to our pilot libraries, who gave us so many recommendations, ideas, and bug fixes to make Aspen really shine: Chicago Ridge, Downers Grove, Oak Brook, Oak Park, St. Charles, Tinley Park, and Villa Park. If you have any issues or questions or just want to say "hooray!", email us at help(a)swanlibraries.net SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

3 years, 11 months

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