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by Kate Boyle

Everyone - attached is an update on the SWAN Migration training. We have some impressive numbers to report on your use of the SirsiDynix Mentor program of self-paced online instruction. Information is included on how we notify attendees if we should need to cancel any in person training sessions due to weather. Information on make-up classes, the addition of another Enterprise class, recorded YouTube sessions, and training the trainer at your libraries are also highlighted. Thank you for all you have done at your library in preparation for the big "Go-Live" day on April 14th ! Hope everyone has a great weekend. Kate Boyle SWAN Member Services Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5162 Fax: 630.734.5056 kate.boyle(a)railslibraries.info<mailto:kate.boyle@railslibraries.info> http://support.swanlibraries.net

11 years, 3 months

Reminder: ProPay Forms Due Monday 2/23

by Aaron Skog

SWAN Library Directors/Administrators: Migration memo #5 outlined the steps to have online payments as a feature within the new catalog. This is a reminder that the deadline for returning the completed application to SWAN will be Monday February 23 at 5pm. The envelopes containing these forms will be sent to ProPay on your behalf. SirsiDynix will then create the integration within Enterprise for each library's profile. For the archive of the migration memos, look here: https://support.swanlibraries.net/content/migration-memos To date I have received 21 applications: 1. Bedford Park Public Library District 2. Blue Island Public Library 3. Bridgeview Public Library 4. Crestwood Public Library District 5. Dolton Public Library District 6. Downers Grove Public Library 7. Evergreen Park Public Library 8. Frankfort Public Library District 9. Glenwood-Lynwood Library District 10. Hodgkins Public Library District 11. Justice Public Library District 12. La Grange Park Public Library District 13. Matteson Public Library 14. Melrose Park Public Library 15. Midlothian Public Library 16. Nancy L. McConathy Library District 17. North Riverside Public Library District 18. Northlake Public Library District 19. Prairie State College 20. Schiller Park Public Library 21. Tinley Park Public Library Aaron Skog SWAN Executive Director 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5122 Fax: 630.734.5056 aaron.skog(a)railslibraries.info<mailto:aaron.skog@railslibraries.info> http://support.swanlibraries.net

11 years, 3 months

eMedia Library: New titles and items loaded

by Karen Bar

A new batch of titles and items has been loaded. Search subject: eMedia Library 20150205 25 print titles 9 audio titles 34 titles total Karen Bar SWAN Bibliographic Services Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5138 Fax: 630.734.5056 karen.bar(a)railslibraries.info<mailto:karen.bar@railslibraries.info> http://support.swanlibraries.net

11 years, 3 months

Re: [SWANcom] Migration Memo #7: SWAN WorkFlows Installer 3.5b

by Steven Schlewitt

SWAN Member Libraries & Information Technology Staff: We are currently experiencing some connectivity issues with our Test server (listed as 10.120.131.40 in the documentation). While we troubleshoot these issues, please feel free to connect to our Production server (10.120.131.25) using the WFTEST login to ensure a successful installation and communication. We anticipate that these connection issues will be resolved by the release of the testing logins early next week if they're not resolved later today. Thank you, Steven Schlewitt SWAN IT Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5130 Fax: 630.734.5056 steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info> http://support.swanlibraries.net From: Steven Schlewitt Sent: Tuesday, February 3, 2015 2:51 PM To: swancom(a)list.swanlibraries.net; swantech(a)list.swanlibraries.net Subject: Migration Memo #7: SWAN WorkFlows Installer 3.5b Importance: High SWAN Member Libraries & Information Technology Staff: Please see the linked Migration Memo #7, "SirsiDynix WorkFlows Installer 3.5 BETA", and route to your appropriate library and IT staff. This memo includes details for downloading and installing the beta version of SWAN's SirsiDynix WorkFlows client. Keep in mind that since this installer is still considered a "beta", installation is not yet mandatory for all library staff. This installation is optional for any library staff that wish to train and test the new system prior to go-live. If possible, we encourage all staff to give WorkFlows a try prior to the April go-live to complement their recent Mentor Online Training courses. https://support.swanlibraries.net/news/2015-02-03/swan-migration-memo-7-sir… Logins and directions for using the WorkFlows application will be provided alongside a memo next week. We anticipate that these logins will be ready for use by Monday, February 9th. If you have any questions/comments about the installer, please submit a ticket to the SWAN support team at help(a)swanlibraries.net<mailto:help@swanlibraries.net> or call SWAN Support directly at 630-734-5153. Regards, Steven Schlewitt SWAN IT Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5130 Fax: 630.734.5056 steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info> http://support.swanlibraries.net

11 years, 3 months

Migration Memo #7: SWAN WorkFlows Installer 3.5b

by Steven Schlewitt

SWAN Member Libraries & Information Technology Staff: Please see the linked Migration Memo #7, "SirsiDynix WorkFlows Installer 3.5 BETA", and route to your appropriate library and IT staff. This memo includes details for downloading and installing the beta version of SWAN's SirsiDynix WorkFlows client. Keep in mind that since this installer is still considered a "beta", installation is not yet mandatory for all library staff. This installation is optional for any library staff that wish to train and test the new system prior to go-live. If possible, we encourage all staff to give WorkFlows a try prior to the April go-live to complement their recent Mentor Online Training courses. https://support.swanlibraries.net/news/2015-02-03/swan-migration-memo-7-sir… Logins and directions for using the WorkFlows application will be provided alongside a memo next week. We anticipate that these logins will be ready for use by Monday, February 9th. If you have any questions/comments about the installer, please submit a ticket to the SWAN support team at help(a)swanlibraries.net<mailto:help@swanlibraries.net> or call SWAN Support directly at 630-734-5153. Regards, Steven Schlewitt SWAN IT Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5130 Fax: 630.734.5056 steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info> http://support.swanlibraries.net

11 years, 3 months

RB stats from December

by Edlyn LeFevour

Sorry these are soooo late. Some libraries had staffing issues. Edlyn LeFevour SWAN Support Analyst 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5161 Fax: 630.734.5056 edlyn.lefevour(a)railslibraries.info<mailto:edlyn.lefevour@railslibraries.info> http://support.swanlibraries.net

11 years, 3 months

RAILS & SWAN Closed Monday Feb 2

by Aaron Skog

SWAN Libraries: RAILS has closed the Burr Ridge location where SWAN is headquartered. SWAN staff will stay home today. Our support number will be monitored for only emergency situations by our answering service, as it is on weekends. You can refer to our support website for details on our Help Desk ticket system, or Forms used to report standard Millennium tasks (Broken Hold, Locked Record, etc.). https://support.swanlibraries.net/ Stay warm and safe! Aaron Skog SWAN Executive Director 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5122 Fax: 630.734.5056 aaron.skog(a)railslibraries.info<mailto:aaron.skog@railslibraries.info> http://support.swanlibraries.net

11 years, 3 months

SWAN Symphony Test System Coming Soon

by Aaron Skog

SWAN Libraries, I know many of you are patiently waiting for the Symphony test system. We promised it would be out in January, but due to a variety of reasons I won't get into, we delayed its deployment. The good news is that we reached the step where we can clone the Symphony system we have been working on, and will create the system for you to practice in. We anticipate this will be ready next week. Keep watching for a new migration memo or monitor the Migration Bulletin web feed for the announcement: https://support.swanlibraries.net/news/category/migration-bulletin Aaron Skog SWAN Executive Director 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5122 Fax: 630.734.5056 aaron.skog(a)railslibraries.info<mailto:aaron.skog@railslibraries.info> http://support.swanlibraries.net

11 years, 3 months

Matteson PL closed 1/29/15

by Renee Clanton

The Matteson PL will be closed on 1/29/15 due to construction. Renee Clanton SWAN Member Services Consultant 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5169 Fax: 630.734.5056 renee.clanton(a)railslibraries.info<mailto:renee.clanton@railslibraries.info> http://support.swanlibraries.net

11 years, 3 months

SWAN Migration - Newsletter #1 Now Available!

by Brande Redfield

Hello Member Libraries, Our first issue of the SWAN migration newsletter, "The Journey Ahead," is ready for you and your staff! I've attached the PDF document, and will also be posting this to the SWAN website as a News Item (along with the answer key to the crossword puzzle) here: https://support.swanlibraries.net/news/2015-01-22/hot-press-swan-migration-… Feel free to share this with all staff however you like. We'd also love to hear your feedback, additional questions that arise (and that we can answer in subsequent editions), and ideas/best practices that your library is utilizing. Monthly newsletters will be coming to you for March, April, and May as well. In the coming weeks, your patron bookmarks for February will also be arriving via USPS. A SWANcom will be sent out to notify you once those are in the mail. Additional PR materials will also be sent via SWANcom and posted on the website as they become available. This newsletter, along with all other SWAN PR materials, have been produced via collaboration with staff from many of our member libraries, and we are very grateful for your support! Thank you, Brande Redfield SWAN Office Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5164 Fax: 630.734.5056 brande.redfield(a)railslibraries.info<mailto:brande.redfield@railslibraries.info> http://support.swanlibraries.net

11 years, 3 months

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