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*Concluded* SWAN Symphony Test Server Maintenance This Weekend (Beginning Friday at 6pm)

by Steven Schlewitt

SWAN Library Staff: The Symphony WorkFlows Test Server has been refreshed and is now available for use. Thanks again for your patience throughout the weekend. Steven Schlewitt SWAN IT Manager Reaching Across Illinois Library System Burr Ridge Office Phone: 630.734.5130 Fax: 630.734.5056 steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info> http://www.railslibraries.info From: Steven Schlewitt Sent: Friday, February 27, 2015 9:41 AM To: swancom(a)list.swanlibraries.net Subject: SWAN Symphony Test Server Maintenance This Weekend (Beginning Friday at 6pm) Importance: High SWAN Library Staff: Please be aware, this weekend we will be performing scheduled maintenance on the SWAN Symphony Test server to resolve several issues and refresh configuration settings. The planned outage will begin this evening at 6pm, and the server may be offline throughout the weekend. During this time, WorkFlows will be unavailable for testing. This outage will not affect any of the Millennium servers you're currently using for normal daily operations. This only affects our SirsiDynix Symphony servers. We'll send additional SWANcoms prior to the maintenance and when the maintenance process concludes. Thank you for your patience. Steven Schlewitt SWAN IT Manager Reaching Across Illinois Library System Burr Ridge Office Phone: 630.734.5130 Fax: 630.734.5056 steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info> http://www.railslibraries.info

11 years, 4 months

Media On Demand: New titles and items loaded

by Karen Bar

A new batch of titles and items has been loaded. This will be the final batch loaded into SWAN Millennium Catalog. Subject: Media On Demand 20150228 106 print titles 6 audio titles 1 video titles 113 titles total Karen Bar SWAN Bibliographic Services Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5138 Fax: 630.734.5056 karen.bar(a)railslibraries.info<mailto:karen.bar@railslibraries.info> http://support.swanlibraries.net

11 years, 4 months

eMedia Library: New titles and items loaded

by Karen Bar

A new batch of titles and items has been loaded. This will be the final batch loaded into SWAN Millennium Catalog. Search subject: eMedia Library 20150228 25 print titles 11 audio titles 36 titles total Karen Bar SWAN Bibliographic Services Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5138 Fax: 630.734.5056 karen.bar(a)railslibraries.info<mailto:karen.bar@railslibraries.info> http://support.swanlibraries.net

11 years, 4 months

*Resolved* Millennium Slowness and Encore Outage - 2/28

by Steven Schlewitt

SWAN Library Staff: Issues on the Encore and Production servers are now resolved. We will continue to monitor the situation throughout the day, but should you experience any issues that appear to be related, please contact us at help(a)swanlibraries.net<mailto:help@swanlibraries.net>, or you can reach our weekend support desk at 630.734.5153. I sincerely apologize for the inconvenience and appreciate your patience while we worked toward a resolution. Steven Schlewitt SWAN IT Manager Reaching Across Illinois Library System Burr Ridge Office Phone: 630.734.5130 Fax: 630.734.5056 steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info> http://www.railslibraries.info From: Steven Schlewitt Sent: Saturday, February 28, 2015 9:10 AM To: swancom(a)list.swanlibraries.net; swantech(a)list.swanlibraries.net Subject: Millennium Slowness and Encore Outage - 2/28 Importance: High SWAN Library Staff: Please be aware, this morning we had experienced some slowness with our Millennium Production server, which had affected the client and classic catalog. That issue has since been resolved, however, we're still encountering an issue with the Encore Webpac. We're currently investigating the situation and will update everyone once a resolution is in-place. Thank you, Steven Schlewitt SWAN IT Manager Reaching Across Illinois Library System Burr Ridge Office Phone: 630.734.5130 Fax: 630.734.5056 steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info> http://www.railslibraries.info

11 years, 4 months

Millennium Slowness and Encore Outage - 2/28

by Steven Schlewitt

SWAN Library Staff: Please be aware, this morning we had experienced some slowness with our Millennium Production server, which had affected the client and classic catalog. That issue has since been resolved, however, we're still encountering an issue with the Encore Webpac. We're currently investigating the situation and will update everyone once a resolution is in-place. Thank you, Steven Schlewitt SWAN IT Manager Reaching Across Illinois Library System Burr Ridge Office Phone: 630.734.5130 Fax: 630.734.5056 steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info> http://www.railslibraries.info

11 years, 4 months

SWAN Symphony Test Server Maintenance This Weekend (Beginning Friday at 6pm)

by Steven Schlewitt

SWAN Library Staff: Please be aware, this weekend we will be performing scheduled maintenance on the SWAN Symphony Test server to resolve several issues and refresh configuration settings. The planned outage will begin this evening at 6pm, and the server may be offline throughout the weekend. During this time, WorkFlows will be unavailable for testing. This outage will not affect any of the Millennium servers you're currently using for normal daily operations. This only affects our SirsiDynix Symphony servers. We'll send additional SWANcoms prior to the maintenance and when the maintenance process concludes. Thank you for your patience. Steven Schlewitt SWAN IT Manager Reaching Across Illinois Library System Burr Ridge Office Phone: 630.734.5130 Fax: 630.734.5056 steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info> http://www.railslibraries.info

11 years, 4 months

Final Batch Item Deletions March 31st

by Karen Bar

The final Batch Item Deletions report will be run in Millennium on March 31, 2015. Please do not set any items to IC2SUPP "d" after end of business on March 30, 2015. Any such information will not be captured in our final data pull. If you absolutely must delete any items between March 31st and April 3rd, you will need to delete them individually. As a reminder, Technical Services functions will be suspended Saturday April 4 - Monday April 13, 2015. Please contact me if you have any questions. Karen Bar SWAN Bibliographic Services Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5138 Fax: 630.734.5056 karen.bar(a)railslibraries.info<mailto:karen.bar@railslibraries.info> http://support.swanlibraries.net

11 years, 4 months

MDS Late Opening

by Lauren Peltier

SWAN Libraries: The Midlothian Public Library will have a late opening at 1:00pm on Thursday, February 26th due to staff training. Lauren Peltier SWAN Member Services Support Analyst 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5155 Fax: 630.734.5056 lauren.peltier(a)railslibraries.info<mailto:lauren.peltier@railslibraries.info> http://support.swanlibraries.net

11 years, 4 months

List of Libraries with Completed ProPay Application

by Aaron Skog

SWAN Library Directors/Administrators: Here is the list of applications received as of 2/24/15. SWAN might receive a few more during the week. I will update you all on Monday 3/2. This is in reference to Migration Memo #5, Ecommerce Online Payment Enrollment. https://support.swanlibraries.net/content/migration-memos (Login and password required) If you have questions, please send them to commerce(a)swanlibraries.net 1. Acorn Public Library District 2. Alsip-Merrionette Park Public Library District 3. Bedford Park Public Library District 4. Beecher Community Library District 5. Bellwood Public Library 6. Berwyn Public Library 7. Blue Island Public Library 8. Bridgeview Public Library 9. Broadview Public Library District 10. Brookfield Public Library 11. Chicago Ridge Public Library 12. Cicero Public Library 13. Clarendon Hills Public Library 14. Crestwood Public Library District 15. Crete Public Library District 16. Dolton Public Library District 17. Downers Grove Public Library 18. Elmwood Park Public Library 19. Evergreen Park Public Library 20. Flossmoor Public Library 21. Forest Park Public Library 22. Frankfort Public Library District 23. Glenwood-Lynwood Library District 24. Grande Prairie Library District 25. Hillside Public Library 26. Hinsdale Public Library 27. Hodgkins Public Library District 28. Homewood Public Library District 29. Indian Prairie Public Library District 30. Justice Public Library District 31. La Grange Park Public Library District 32. La Grange Public Library 33. Lyons Public Library 34. Markham Public Library 35. Matteson Public Library 36. Maywood Public Library District 37. Melrose Park Public Library 38. Midlothian Public Library 39. Nancy L. McConathy Library District 40. North Riverside Public Library District 41. Northlake Public Library District 42. Oak Lawn Public Library 43. Oak Park Public Library 44. Palos Park Public Library 45. Park Forest Public Library 46. Prairie State College 47. Prairie Trails Public Library District 48. Richton Park Public Library District 49. River Forest Public Library 50. River Grove Public Library District 51. Riverdale Public Library 52. Riverside Public Library 53. Schiller Park Public Library 54. South Holland Public Library 55. South Suburban Community College 56. Steger-South Chicago Heights Library District 57. Stickney-Forest View Library District 58. Thomas Ford Memorial Library 59. Tinley Park Public Library 60. University Park Public Library District 61. Westchester Public Library 62. Westmont Public Library 63. William Leonard Public Library District 64. Woodridge Public Library 65. Worth Public Library District Aaron Skog SWAN Executive Director Reaching Across Illinois Library System Burr Ridge Office Phone: 630.734.5122 Fax: 630.734.5056 aaron.skog(a)railslibraries.info<mailto:aaron.skog@railslibraries.info> http://www.railslibraries.info

11 years, 4 months

Final date for SWAN loading ebook records into Millennium

by Karen Bar

SWAN will discontinue loading of new ebook records and attached items into our catalog at the end of February 2015. The final batches of ebook records will be loaded into SWAN catalog on February 28, 2015. If you have any questions, please contact me. Thank you. Karen Bar SWAN Bibliographic Services Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5138 Fax: 630.734.5056 karen.bar(a)railslibraries.info<mailto:karen.bar@railslibraries.info> http://support.swanlibraries.net

11 years, 4 months

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