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Re: [SWANcom] Migration Memo #7: SWAN WorkFlows Installer 3.5b

by Steven Schlewitt

SWAN Member Libraries & Information Technology Staff: We are currently experiencing some connectivity issues with our Test server (listed as 10.120.131.40 in the documentation). While we troubleshoot these issues, please feel free to connect to our Production server (10.120.131.25) using the WFTEST login to ensure a successful installation and communication. We anticipate that these connection issues will be resolved by the release of the testing logins early next week if they're not resolved later today. Thank you, Steven Schlewitt SWAN IT Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5130 Fax: 630.734.5056 steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info> http://support.swanlibraries.net From: Steven Schlewitt Sent: Tuesday, February 3, 2015 2:51 PM To: swancom(a)list.swanlibraries.net; swantech(a)list.swanlibraries.net Subject: Migration Memo #7: SWAN WorkFlows Installer 3.5b Importance: High SWAN Member Libraries & Information Technology Staff: Please see the linked Migration Memo #7, "SirsiDynix WorkFlows Installer 3.5 BETA", and route to your appropriate library and IT staff. This memo includes details for downloading and installing the beta version of SWAN's SirsiDynix WorkFlows client. Keep in mind that since this installer is still considered a "beta", installation is not yet mandatory for all library staff. This installation is optional for any library staff that wish to train and test the new system prior to go-live. If possible, we encourage all staff to give WorkFlows a try prior to the April go-live to complement their recent Mentor Online Training courses. https://support.swanlibraries.net/news/2015-02-03/swan-migration-memo-7-sir… Logins and directions for using the WorkFlows application will be provided alongside a memo next week. We anticipate that these logins will be ready for use by Monday, February 9th. If you have any questions/comments about the installer, please submit a ticket to the SWAN support team at help(a)swanlibraries.net<mailto:help@swanlibraries.net> or call SWAN Support directly at 630-734-5153. Regards, Steven Schlewitt SWAN IT Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5130 Fax: 630.734.5056 steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info> http://support.swanlibraries.net

11 years, 6 months

Migration Memo #7: SWAN WorkFlows Installer 3.5b

by Steven Schlewitt

SWAN Member Libraries & Information Technology Staff: Please see the linked Migration Memo #7, "SirsiDynix WorkFlows Installer 3.5 BETA", and route to your appropriate library and IT staff. This memo includes details for downloading and installing the beta version of SWAN's SirsiDynix WorkFlows client. Keep in mind that since this installer is still considered a "beta", installation is not yet mandatory for all library staff. This installation is optional for any library staff that wish to train and test the new system prior to go-live. If possible, we encourage all staff to give WorkFlows a try prior to the April go-live to complement their recent Mentor Online Training courses. https://support.swanlibraries.net/news/2015-02-03/swan-migration-memo-7-sir… Logins and directions for using the WorkFlows application will be provided alongside a memo next week. We anticipate that these logins will be ready for use by Monday, February 9th. If you have any questions/comments about the installer, please submit a ticket to the SWAN support team at help(a)swanlibraries.net<mailto:help@swanlibraries.net> or call SWAN Support directly at 630-734-5153. Regards, Steven Schlewitt SWAN IT Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5130 Fax: 630.734.5056 steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info> http://support.swanlibraries.net

11 years, 6 months

RB stats from December

by Edlyn LeFevour

Sorry these are soooo late. Some libraries had staffing issues. Edlyn LeFevour SWAN Support Analyst 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5161 Fax: 630.734.5056 edlyn.lefevour(a)railslibraries.info<mailto:edlyn.lefevour@railslibraries.info> http://support.swanlibraries.net

11 years, 6 months

RAILS & SWAN Closed Monday Feb 2

by Aaron Skog

SWAN Libraries: RAILS has closed the Burr Ridge location where SWAN is headquartered. SWAN staff will stay home today. Our support number will be monitored for only emergency situations by our answering service, as it is on weekends. You can refer to our support website for details on our Help Desk ticket system, or Forms used to report standard Millennium tasks (Broken Hold, Locked Record, etc.). https://support.swanlibraries.net/ Stay warm and safe! Aaron Skog SWAN Executive Director 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5122 Fax: 630.734.5056 aaron.skog(a)railslibraries.info<mailto:aaron.skog@railslibraries.info> http://support.swanlibraries.net

11 years, 6 months

SWAN Symphony Test System Coming Soon

by Aaron Skog

SWAN Libraries, I know many of you are patiently waiting for the Symphony test system. We promised it would be out in January, but due to a variety of reasons I won't get into, we delayed its deployment. The good news is that we reached the step where we can clone the Symphony system we have been working on, and will create the system for you to practice in. We anticipate this will be ready next week. Keep watching for a new migration memo or monitor the Migration Bulletin web feed for the announcement: https://support.swanlibraries.net/news/category/migration-bulletin Aaron Skog SWAN Executive Director 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5122 Fax: 630.734.5056 aaron.skog(a)railslibraries.info<mailto:aaron.skog@railslibraries.info> http://support.swanlibraries.net

11 years, 6 months

Matteson PL closed 1/29/15

by Renee Clanton

The Matteson PL will be closed on 1/29/15 due to construction. Renee Clanton SWAN Member Services Consultant 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5169 Fax: 630.734.5056 renee.clanton(a)railslibraries.info<mailto:renee.clanton@railslibraries.info> http://support.swanlibraries.net

11 years, 6 months

SWAN Migration - Newsletter #1 Now Available!

by Brande Redfield

Hello Member Libraries, Our first issue of the SWAN migration newsletter, "The Journey Ahead," is ready for you and your staff! I've attached the PDF document, and will also be posting this to the SWAN website as a News Item (along with the answer key to the crossword puzzle) here: https://support.swanlibraries.net/news/2015-01-22/hot-press-swan-migration-… Feel free to share this with all staff however you like. We'd also love to hear your feedback, additional questions that arise (and that we can answer in subsequent editions), and ideas/best practices that your library is utilizing. Monthly newsletters will be coming to you for March, April, and May as well. In the coming weeks, your patron bookmarks for February will also be arriving via USPS. A SWANcom will be sent out to notify you once those are in the mail. Additional PR materials will also be sent via SWANcom and posted on the website as they become available. This newsletter, along with all other SWAN PR materials, have been produced via collaboration with staff from many of our member libraries, and we are very grateful for your support! Thank you, Brande Redfield SWAN Office Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5164 Fax: 630.734.5056 brande.redfield(a)railslibraries.info<mailto:brande.redfield@railslibraries.info> http://support.swanlibraries.net

11 years, 6 months

Enterprise OPAC Stress Test Complete

by Ian Nosek

SWAN Library Staff: Thank you to everyone that participated in this morning's Enterprise OPAC Stress Test! We have received a huge number of survey responses and other feedback from member library staff. All of your responses and experiences will help SWAN target areas that need to be addressed as we continue to prepare for the launch of the new system. The survey will be available until 11:59PM tonight for any participants that have not yet submitted one. http://fs8.formsite.com/SWANServices/form174/index.html?1421340679411 Ian Nosek SWAN System Administrator 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5120 Fax: 630.734.5056 ian.nosek(a)railslibraries.info<mailto:ian.nosek@railslibraries.info> http://support.swanlibraries.net

11 years, 6 months

**Reminder** Enterprise OPAC Stress Test Today at 10AM

by Ian Nosek

SWAN Library Staff: During today's Stress Test, please note that your personal data, holds, and current checkouts will likely be inaccurate, as the data is not current. The Enterprise OPAC is accessing data that was extracted from our system back in early December, so your account may show items checked out or fees that are no longer valid. If you encounter an issue with a blocked account and are unable to place items on hold, you may skip that part of the test. If there are any further questions, please email it(a)swanlibraries.net<mailto:it@swanlibraries.net> or contact Steven Schlewitt or me directly. Thank you for your participation, Ian Nosek SWAN System Administrator 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5120 Fax: 630.734.5056 ian.nosek(a)railslibraries.info<mailto:ian.nosek@railslibraries.info> http://support.swanlibraries.net From: Ian Nosek Sent: Thursday, January 22, 2015 9:02 AM To: 'Steven Schlewitt (steven.schlewitt(a)railslibraries.info)' Subject: **Reminder** Enterprise OPAC Stress Test Today at 10AM SWAN Library Staff: Another quick reminder - the Enterprise OPAC Stress Test begins in one hour. All SWAN library staff are encouraged to participate during the testing period today from 10AM to Noon. Further information is available here: https://support.swanlibraries.net/news/2015-01-19/swan-migration-memo-6-sir… Ian Nosek SWAN System Administrator 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5120 Fax: 630.734.5056 ian.nosek(a)railslibraries.info<mailto:ian.nosek@railslibraries.info> http://support.swanlibraries.net From: Ian Nosek Sent: Wednesday, January 21, 2015 9:32 AM To: 'swancom(a)list.swanlibraries.net'; 'swantech(a)list.swanlibraries.net' Subject: **Reminder** Enterprise OPAC Stress Test (Thursday at 10am) SWAN Library Staff: Just a quick reminder - the Enterprise OPAC Stress Test is scheduled tomorrow morning, Thursday, January 22 at 10AM. All SWAN library staff are encouraged to participate in this test between 10AM and Noon. Further information is available here: https://support.swanlibraries.net/news/2015-01-19/swan-migration-memo-6-sir… Ian Nosek SWAN System Administrator 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5120 Fax: 630.734.5056 ian.nosek(a)railslibraries.info<mailto:ian.nosek@railslibraries.info> http://support.swanlibraries.net From: Ian Nosek Sent: Friday, January 16, 2015 2:17 PM To: 'swancom(a)list.swanlibraries.net' Subject: SWAN Migration Memo #6: SirsiDynix Enterprise Stress Test SWAN Library Staff: The attached memo outlines the upcoming SirsiDynix Enterprise Stress Test, as noted at this week's Committee of the Whole meeting. This test will take place on Thursday, January 22nd, from 10AM-12PM. We are encouraging all applicable SWAN member library staff to participate during this testing window. Ian Nosek SWAN System Administrator 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5120 Fax: 630.734.5056 ian.nosek(a)railslibraries.info<mailto:ian.nosek@railslibraries.info> http://support.swanlibraries.net

11 years, 6 months

Re: [SWANcom] **Reminder** Enterprise OPAC Stress Test (Thursday at 10am)

by Ian Nosek

SWAN Library Staff: Another quick reminder - the Enterprise OPAC Stress Test begins in one hour. All SWAN library staff are encouraged to participate during the testing period today from 10AM to Noon. Further information is available here: https://support.swanlibraries.net/news/2015-01-19/swan-migration-memo-6-sir… Ian Nosek SWAN System Administrator 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5120 Fax: 630.734.5056 ian.nosek(a)railslibraries.info<mailto:ian.nosek@railslibraries.info> http://support.swanlibraries.net From: Ian Nosek Sent: Wednesday, January 21, 2015 9:32 AM To: 'swancom(a)list.swanlibraries.net'; 'swantech(a)list.swanlibraries.net' Subject: **Reminder** Enterprise OPAC Stress Test (Thursday at 10am) SWAN Library Staff: Just a quick reminder - the Enterprise OPAC Stress Test is scheduled tomorrow morning, Thursday, January 22 at 10AM. All SWAN library staff are encouraged to participate in this test between 10AM and Noon. Further information is available here: https://support.swanlibraries.net/news/2015-01-19/swan-migration-memo-6-sir… Ian Nosek SWAN System Administrator 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5120 Fax: 630.734.5056 ian.nosek(a)railslibraries.info<mailto:ian.nosek@railslibraries.info> http://support.swanlibraries.net From: Ian Nosek Sent: Friday, January 16, 2015 2:17 PM To: 'swancom(a)list.swanlibraries.net' Subject: SWAN Migration Memo #6: SirsiDynix Enterprise Stress Test SWAN Library Staff: The attached memo outlines the upcoming SirsiDynix Enterprise Stress Test, as noted at this week's Committee of the Whole meeting. This test will take place on Thursday, January 22nd, from 10AM-12PM. We are encouraging all applicable SWAN member library staff to participate during this testing window. Ian Nosek SWAN System Administrator 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5120 Fax: 630.734.5056 ian.nosek(a)railslibraries.info<mailto:ian.nosek@railslibraries.info> http://support.swanlibraries.net

11 years, 6 months

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