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Migration Memo #5: Ecommerce Online Payment Enrollment

by Aaron Skog

SWAN Library Directors/Administrators: This migration memo pertains to the transition of the existing online payment system for patrons within WebPAC, over to the new catalog Enterprise which will go live on April 14, 2015. Aaron Skog SWAN Executive Director 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5122 Fax: 630.734.5056 aaron.skog(a)railslibraries.info<mailto:aaron.skog@railslibraries.info> http://support.swanlibraries.net

11 years, 7 months

Update 2: Issue with Millennium Indexing

by Dave Pacin

Innovative's re-indexing process has completed. Please report any continuing issues with ISN, call number or keyword searching. Thanks for your patience! Dave Pacin SWAN Support Specialist 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5151 Fax: 630.734.5056 dave.pacin(a)railslibraries.info<mailto:dave.pacin@railslibraries.info> http://support.swanlibraries.net

11 years, 7 months

Update: Issues with Millennium Indexing

by Karen Bar

Innovative has just updated SWAN on progress. They began running a process to fix these issues this morning. Issues were reported with ISN, call number and keyword searching. The process is still running at this time but it is anticipated that it will be complete today. Karen Bar SWAN Bibliographic Services Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5138 Fax: 630.734.5056 karen.bar(a)railslibraries.info<mailto:karen.bar@railslibraries.info> http://support.swanlibraries.net

11 years, 7 months

Issues with Millennium indexing

by Karen Bar

There have been issues reported with ISN, call number and keyword searching. A high priority ticket has been opened with Innovative. It has been noted by at least one library that this is apparently affecting Quick Click ordering by creating duplicate records. We will share more information as it becomes available. Karen Bar SWAN Bibliographic Services Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5138 Fax: 630.734.5056 karen.bar(a)railslibraries.info<mailto:karen.bar@railslibraries.info> http://support.swanlibraries.net

11 years, 7 months

YTDCirc/LYRCirc

by Renee Clanton

Please route to appropriate staff. As we have done in previous years, the YTDCirc and LYRCirc fields in the item records will be updated this Friday, January 2, 2015. The YTDCirc count will be moved to the LYRCirc field and the YTDCirc field will be reset to 0. The LYRCirc is not a running total but is a reflection of the 2014 circulation for that item. Please contact me with any questions you may have. Renee Clanton SWAN Member Services Consultant 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5169 Fax: 630.734.5056 renee.clanton(a)railslibraries.info<mailto:renee.clanton@railslibraries.info> http://support.swanlibraries.net

11 years, 7 months

December 2014 Batch Item Deletions

by Karen Bar

Hi everyone, The Items Deletion Report will be run on the last week day of the month, December 31, 2014. This report will capture the December 2014 information for central items deletion. If your library collects items deletion statistics, run your usual statistics reports by end of day 12/30/14. The actual process of deleting these December 2014 item records from the system will be run on 1/5/15. Please contact me if you have any questions. Happy holidays! Karen Bar SWAN Bibliographic Services Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5138 Fax: 630.734.5056 karen.bar(a)railslibraries.info<mailto:karen.bar@railslibraries.info> http://support.swanlibraries.net

11 years, 7 months

**Concluded** SWAN SonicWall Planned Maintenance Today

by Steven Schlewitt

SWAN Member Libraries and Information Technology Staff: This morning between 5:30 and 6am, we performed maintenance on our primary SonicWall firewalls that had resulted in some brief expected downtime. Our systems are currently back online, but we recommend that you double-check some of your 3rd party hardware and services (such as self-checks, AMH, or e-commerce systems) to ensure the brief interruption did not cause a disconnect from the ILS. Should you experience any issues at all this morning relating to your SWAN connection, please don't hesitate to email us at help(a)swanlibraries.net<mailto:help@swanlibraries.net> or call 630.734.5153. Thank you and happy holidays! Steven Schlewitt SWAN IT Manager 125 Tower Drive<x-apple-data-detectors://1/1> Burr Ridge, IL 60527<x-apple-data-detectors://1/1> Phone: 630.734.5130<tel:630.734.5130> Fax: 630.734.5056<tel:630.734.5056> steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info> http://support.swanlibraries.net<http://support.swanlibraries.net/>

11 years, 7 months

eMedia Library: New titles and items loaded

by Karen Bar

A new batch of titles and items has been loaded. Search subject: eMedia Library 20141222 4 print titles 3 audio titles 7 titles total Karen Bar SWAN Bibliographic Services Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5138 Fax: 630.734.5056 karen.bar(a)railslibraries.info<mailto:karen.bar@railslibraries.info> http://support.swanlibraries.net

11 years, 7 months

Franklin Park Public Library District and Lansing Public Library Approved for Membership

by Aaron Skog

SWAN Member Libraries: I am happy to announce the SWAN membership approval for two new libraries for the SWAN consortium. Last week SWAN directors approved the libraries to join. Lansing and Franklin Park libraries currently use SirsiDynix as the ILS vendor, and both have been visited by many SWAN library staff over the last several months as part of individual library research in preparation for the consortium software migration to Symphony (and related solutions). We expect each library to migrate and begin circulation in SWAN sometime in mid-2016, prior to summer. Aaron Skog SWAN Executive Director 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5122 Fax: 630.734.5056 aaron.skog(a)railslibraries.info<mailto:aaron.skog@railslibraries.info> http://support.swanlibraries.net

11 years, 7 months

Happy Holidays ----- SWAN holiday schedule

by Kate Boyle

Everyone - Happy Holidays to one and all. Attached is an announcement about the SWAN holiday schedule with support contact information. Enjoy your holidays. Kate Boyle SWAN Member Services Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5162 Fax: 630.734.5056 kate.boyle(a)railslibraries.info<mailto:kate.boyle@railslibraries.info> http://support.swanlibraries.net

11 years, 7 months

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