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by Kate Zdenek

The La Grange Park Library will be closed on Friday, December 5, 2014 for a staff in service day. -- Kate Zdenek Adult Services Director La Grange Park Public Library 555 N. La Grange Rd La Grange Park, IL 60526 708 - 352-0100

11 years, 5 months

Northlake closed for In Service 12/5

by Renee Clanton

The Northlake PLD will be closed for a staff In Service day on Friday December 5th. The library will re-open on Saturday December 6th with normal hours. Renee Clanton SWAN Member Services Consultant 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5169 Fax: 630.734.5056 renee.clanton(a)railslibraries.info<mailto:renee.clanton@railslibraries.info> http://support.swanlibraries.net

11 years, 5 months

SWAN Migration Memo #4: Migration Classes Now Ready for Registration

by Aaron Skog

SWAN Member Libraries: Very exciting announcement! REGISTRATION OPEN IN LIBRARY LEARNIING (L2) FOR SIRSIDYNIX TRAINING SWAN will be providing 104 training sessions for SWAN library staff beginning in January and continuing into April. Please review the attached memo for details on class dates, locations, and how to register online. MENTOR UPDATE It has been a month since we introduced SirsiDynix Mentor to our libraries. Over the last month, 900 library staff have begun their Mentor training. Page 2 of the memo notes issues with the SirsiDynix Mentor system and how to get answers to problems you encounter. Aaron Skog SWAN Executive Director 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5122 Fax: 630.734.5056 aaron.skog(a)railslibraries.info<mailto:aaron.skog@railslibraries.info> http://support.swanlibraries.net

11 years, 5 months

Flossmoor Public Library Closing

by Debbie Majka

The Flossmoor Public Library will be closed Friday December 5,2014 for a staff in service day.

11 years, 5 months

SWAN Quarterly Live Video Stream (Today at 9:30)

by Steven Schlewitt

SWAN Member Libraries: Just a quick reminder - if you're unable to attend today's Quarterly event in Burr Ridge, you can stream it live at 9:30 from the SWAN support site, linked below... https://support.swanlibraries.net/news/2014-12-03/swan-december-quarterly-l… We also expect to have the recorded video available and posted online sometime shortly after. Should you encounter any issues with the feed, please contact us at the 630.734.5153 or email livestream(a)swanlibraries.net<mailto:livestream@swanlibraries.net>. Steven Schlewitt SWAN IT Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5130 Fax: 630.734.5056 steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info> http://support.swanlibraries.net

11 years, 5 months

Thomas Ford closed 12/12 for In Service day

by Renee Clanton

The Thomas Ford Memorial Library will be closed for a staff In Service day on Friday, December 12th. Renee Clanton SWAN Member Services Consultant 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5169 Fax: 630.734.5056 renee.clanton(a)railslibraries.info<mailto:renee.clanton@railslibraries.info> http://support.swanlibraries.net

11 years, 5 months

Melrose Park Closing 12/14-1/4

by Renee Clanton

Please route to appropriate personnel. The Melrose Park PL will be closed for the installation of new flooring beginning on December 14, 2014. The library expects to re-open at 8 a.m. on Monday January 5, 2015. If presented with an expired Melrose Park library card, please extend the expiration date to January 10, 2015. Renee Clanton SWAN Member Services Consultant 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5169 Fax: 630.734.5056 renee.clanton(a)railslibraries.info<mailto:renee.clanton@railslibraries.info> http://support.swanlibraries.net

11 years, 5 months

Planned SWAN Network Outage on Dec 2 at 10:15pm **Completed Successfully**

by Steven Schlewitt

SWAN Member Libraries and Information Technology Staff: The ICN upgrade and network outage have concluded successfully. We experienced a total downtime of less than 20 seconds. Please be sure to check your 3rd party hardware and services in the morning to ensure that this brief outage did not cause a loss of connectivity to the ILS. Should you experience any issues at all, please contact us at 630.734.5153 or submit a ticket to help(a)swanlibraries.net<mailto:help@swanlibraries.net>. Thank you, Steven Schlewitt SWAN IT Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5130 Fax: 630.734.5056 steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info> http://support.swanlibraries.net From: swantech-bounces(a)list.swanlibraries.net [mailto:swantech-bounces@list.swanlibraries.net] On Behalf Of Steven Schlewitt Sent: Wednesday, November 26, 2014 11:48 AM To: swancom(a)list.swanlibraries.net; swantech(a)list.swanlibraries.net Subject: [SwanTech] Planned SWAN Network Outage on Dec 2 at 10:15pm Importance: High SWAN Member Libraries and Information Technology Staff: To accommodate a scheduled ICN upgrade, SWAN will experience a brief network outage on Tuesday, December 2nd at 10:15pm. We expect that the outage should last no longer than a few minutes, but this may be long enough to disrupt connectivity to your SIP2 connected devices and other 3rd party services. Additionally, the SWAN catalog and Millennium clients will be unavailable briefly during the outage. Please plan accordingly for this outage and be sure to check your 3rd party services and hardware the following morning. Should you experience any issues at all, please contact the SWAN service desk at 630.734.5153. Thank you for your understanding. Steven Schlewitt SWAN IT Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5130 Fax: 630.734.5056 steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info> http://support.swanlibraries.net _______________________________________________ SwanTech mailing list SwanTech(a)list.swanlibraries.net<mailto:SwanTech@list.swanlibraries.net> http://list.railslibraries.info/cgi-bin/mailman/listinfo/swantech

11 years, 5 months

eMedia Library: New titles and items loaded

by Karen Bar

A new batch of titles and items has been loaded. Search subject: eMedia Library 20141126 19 print titles 12 audio titles 31 titles total Karen Bar SWAN Bibliographic Services Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5138 Fax: 630.734.5056 karen.bar(a)railslibraries.info<mailto:karen.bar@railslibraries.info> http://support.swanlibraries.net

11 years, 5 months

Planned SWAN Network Outage on Dec 2 at 10:15pm

by Steven Schlewitt

SWAN Member Libraries and Information Technology Staff: To accommodate a scheduled ICN upgrade, SWAN will experience a brief network outage on Tuesday, December 2nd at 10:15pm. We expect that the outage should last no longer than a few minutes, but this may be long enough to disrupt connectivity to your SIP2 connected devices and other 3rd party services. Additionally, the SWAN catalog and Millennium clients will be unavailable briefly during the outage. Please plan accordingly for this outage and be sure to check your 3rd party services and hardware the following morning. Should you experience any issues at all, please contact the SWAN service desk at 630.734.5153. Thank you for your understanding. Steven Schlewitt SWAN IT Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5130 Fax: 630.734.5056 steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info> http://support.swanlibraries.net

11 years, 5 months

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