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SWAN Symphony Test Server Maintenance This Weekend (Beginning Friday at 8pm)

by Ian Nosek

SWAN Library Staff: Please be aware, this weekend we will be performing scheduled maintenance on the SWAN Symphony Test server to resolve several issues and refresh configuration settings. The planned outage will begin this evening at 8pm, and the server may be offline throughout the weekend. During this time, WorkFlows will be unavailable for testing. This outage will not affect any of the Millennium servers you're currently using for normal daily operations. This only affects our SirsiDynix Symphony servers. We'll send additional SWANcoms prior to the maintenance and when the maintenance process concludes. Thank you for your patience. Ian Nosek SWAN System Administrator 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5120 Fax: 630.734.5056 ian.nosek(a)railslibraries.info<mailto:ian.nosek@railslibraries.info> http://support.swanlibraries.net

11 years, 1 month

Indian Prairie Public Library Closed Friday 3/20 for Staff In-Service Day

by Aaron Skog

Indian Prairie Library will be closed Friday, March 20 for staff in-service day. The library will reopen at 9:00am on Saturday, August 21. Aaron Skog SWAN Executive Director 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5122 Fax: 630.734.5056 aaron.skog(a)railslibraries.info<mailto:aaron.skog@railslibraries.info> http://support.swanlibraries.net

11 years, 1 month

Hinsdale Public Library Closed Friday 3/20 for Staff In-Service Day

by Aaron Skog

Hinsdale Public Library will be closed Friday, March 20 for Staff In-Service Day. The library will re-open Saturday at 9am to the public. Aaron Skog SWAN Executive Director 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5122 Fax: 630.734.5056 aaron.skog(a)railslibraries.info<mailto:aaron.skog@railslibraries.info> http://support.swanlibraries.net

11 years, 1 month

La Grange Public Library Closed Friday 3/20

by Aaron Skog

The La Grange Public Library will be closed on Friday, March 20th for In-Service training. Aaron Skog SWAN Executive Director 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5122 Fax: 630.734.5056 aaron.skog(a)railslibraries.info<mailto:aaron.skog@railslibraries.info> http://support.swanlibraries.net

11 years, 1 month

*Action Required by March 27th* Enterprise Checklist

by Rebecca Malinowski

***Action Required by March 27th*** Please review your library's Enterprise profile and complete the Enterprise Checklist <https://fs8.formsite.com/SWANServices/EnterpriseChecklist/index.html> by Friday, March 27th. The completed checklist will help us find and correct any errors on your profile prior to April 14th, and will give us the information we need to create your library's second profile designed for use at your in-library OPAC stations. One checklist must be completed for each library. Complete the steps outlined in the survey using your library's Enterprise profile. Access your profile at swanlibs.ent.sirsi.net/client/??? replacing "???" with your library's three letter code (ads, ams, etc.) Migration Memo #13: Enterprise Checklist<https://support.swanlibraries.net/system/files/Members%20Only/Migration%20M…> outlines the Enterprise profile system, introduces the Enterprise Checklist, and provides updates on Enterprise configuration. It and all other migration memos are available at https://support.swanlibraries.net/content/migration-memos. If you have any questions, please contact migrationhelp(a)swanlibraries.net<mailto:migrationhelp@swanlibraries.net>. Review the memo: https://support.swanlibraries.net/system/files/Members Only/Migration Memos/SWAN_Migration_Memo_13_Enterprise_Checklist.pdf Complete the checklist: https://fs8.formsite.com/SWANServices/EnterpriseChecklist/index.html Rebecca Malinowski SWAN Special Projects Coordinator 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5157 Fax: 630.734.5056 rebecca.malinowski(a)railslibraries.info<mailto:rebecca.malinowski@railslibraries.info> http://support.swanlibraries.net

11 years, 1 month

REMINDER: SWAN Board Self-Nomination Window Closes Friday 3/20

by Brande Overbey

Hello Member Libraries, Just a reminder that this Friday, 3/20 at 5pm, our self-nomination window ENDS for the 2015 SWAN Board election. If you'd like to be considered in the running for this year's vacated seats, please submit your information and a short Statement of Interest here: https://support.swanlibraries.net/news/2015-03-05/swan-board-self-nominatio… Thank you, Brande Overbey SWAN Office Manager Reaching Across Illinois Library System Burr Ridge Office Phone: 630.734.5164 Fax: 630.734.5056 brande.overbey(a)railslibraries.info<mailto:brande.overbey@railslibraries.info> http://www.railslibraries.info

11 years, 1 month

WorkFlows Test Server Maintenance - TONIGHT at 5pm

by Steven Schlewitt

SWAN Library Staff: Please be aware, this evening we will be performing maintenance on the SirsiDynix Symphony WorkFlows Test server at 5pm. At that time, you will be disconnected from any open WorkFlows Test server sessions, and the Test server will be inaccessible for several minutes. We expect the entire maintenance to take no longer than 10 minutes, after which the server will be online and available for the remainder of the evening. Thank you, Steven Schlewitt SWAN IT Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5130 Fax: 630.734.5056 steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info> http://support.swanlibraries.net

11 years, 1 month

Extended Due Dates effective today, 3/16/15

by Samantha Dietel

Hi all, As part of the migration process, libraries are required to use SirsiDynix Symphony Offline beginning April 11th until we are live on Symphony, sometime on April 14th. SirsiDynix recommends that no one check in materials while on Offline. In order to cut down on the number of items due back during this time period, due dates will be extended system-wide so that items should not be due back from April 6th, 2015 through April 19th, 2015. This morning, SWAN has begun extending due dates for items that would normally circulate for 21 days. This involves the implementation of an absolute due date of April 20th, 2015. As of 10:30 AM this morning: * Items that normally receive a 21-day loan period should now checkout with a due date of 4/20/15. Please note that items with holds may receive due dates that exceed 4/20/15. * All items that receive this absolute due date are non-renewable. Staff should override at the desk when appropriate and/or check in and check back out. Please note that patrons will be unable to renew said materials via the WebPAC. * The week of March 30th, SWAN will revert these edits so that materials will naturally fall on due dates of 4/20/15 and beyond. Once the changes are reverted, materials should check out and renew as expected and staff intervention will no longer be necessary. SWAN will continue to update loan rule parameters as we get closer and closer to the migration so that what is stated above continues to hold true. On Monday, 3/23/15, 14-day loan periods will be affected. We understand that this is not a perfect solution and apologize for any confusion and/or inconvenience as we continue to try and find a more efficient workflow. Thank you all for your understanding and patience. Please send any questions to migrationhelp(a)swanlibraries.net<mailto:migrationhelp@swanlibraries.net>. Samantha Dietel SWAN Member Services Consultant 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5163 Fax: 630.734.5056 samantha.dietel(a)railslibraries.info<mailto:samantha.dietel@railslibraries.info> http://support.swanlibraries.net

11 years, 1 month

clerical error in email address

by Kate Boyle

Everyone- There was an error in migration memo #11. The email address in the Patron Purge area of the memo was typed incorrectly and not caught by spell-check. It should appear as usual migrationhelp(a)swanlibraries.net<mailto:migrationhelp@swanlibraries.net> My apology. Thank you for your understanding. Patron Purge We are planning on running a Patron purge to update the patron database before we migrate the patron (user) data to SirsiDynix. Our test report indicates that if we purge good patrons that have been inactive for three years and have no money owed we would be deleting 130,000 patron records. Our plan is to purge these patrons before the end of the month. However, if you would want to include any of your patrons and owe less than $5.00 or $10.00 (and have been inactive for three years or more), please send your request before April 1st to migrationhelp(a)swanlibraries.net<mailto:migrationhelp@swanlibraries.net> . Kate Boyle SWAN Member Services Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5162 Fax: 630.734.5056 kate.boyle(a)railslibraries.info<mailto:kate.boyle@railslibraries.info> http://support.swanlibraries.net

11 years, 2 months

Important Note: Migration Memo #12: SirsiDynix WorkFlows 3.5GA Installer

by Steven Schlewitt

SWAN Member Libraries and Information Technology Staff: Please be aware - since we have not yet migrated our Symphony Test Server to version 3.5GA, you may receive a version mismatch notification with a prompt to update your client under the following circumstances... 1. You have already upgraded your WorkFlows client to 3.5GA and are attempting to login to the Test Server (Test is on 3.5B) 2. You have not yet upgraded your WorkFlows client to 3.5GA and are attempting to login to the Production Server (Production is on 3.5GA) In both of these scenarios, please ignore the update prompt (click "no" or "okay") and continue with your work as usual. We will be cloning our Production Server to Test again this weekend, during which all server versions will match at 3.5GA. After the clone, if you have not already updated your clients to 3.5GA, both servers will prompt you. Please continue to ignore the prompts from WorkFlows, and perform SWAN's installation as soon as possible prior to the March 31st deadline. Thank you, Steven Schlewitt SWAN IT Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5130 Fax: 630.734.5056 steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info> http://support.swanlibraries.net From: swantech-bounces(a)list.swanlibraries.net [mailto:swantech-bounces@list.swanlibraries.net] On Behalf Of Ian Nosek Sent: Friday, March 13, 2015 4:14 PM To: swancom(a)list.swanlibraries.net; swantech(a)list.swanlibraries.net Subject: [SwanTech] Migration Memo #12: SirsiDynix WorkFlows 3.5GA Installer SWAN Member Libraries & Information Technology Staff: Please see the linked Migration Memo #12, "SirsiDynix WorkFlows 3.5GA Installer", and route to your appropriate library and IT staff. This memo includes details for downloading and installing the 3.5 GA (General Availability) release of SWAN's SirsiDynix WorkFlows client. This installation is mandatory and must be deployed to all library staff computers currently running Millennium clients. Please do not uninstall your Millennium client until AFTER go-live on April 14th. Please ensure that the 3.5GA client installation is completed with your completion survey submitted by the end of the day on Tuesday, March 31. This will be the final WorkFlows client released prior to April 14th's go-live. https://support.swanlibraries.net/news/2015-03-13/swan-migration-memo-12-si… If you have any questions/comments about the installer, please submit a ticket to the SWAN support team at help(a)swanlibraries.net<mailto:help@swanlibraries.net> or call SWAN Support directly at 630.734.5153. Thanks! Ian Nosek SWAN System Administrator 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5120 Fax: 630.734.5056 ian.nosek(a)railslibraries.info<mailto:ian.nosek@railslibraries.info> http://support.swanlibraries.net _______________________________________________ SwanTech mailing list SwanTech(a)list.swanlibraries.net<mailto:SwanTech@list.swanlibraries.net> http://list.railslibraries.info/cgi-bin/mailman/listinfo/swantech

11 years, 2 months

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