SWANcom

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by Steven Schlewitt

SWAN Library Staff: This morning, we experienced a brief period of slowness on the SWAN catalog due to a runaway system process on the server. The issue has since been resolved and it appears the catalog is now functioning as expected. We will continue to monitor the situation throughout the day, but feel free to contact us at help(a)swanlibraries.net<mailto:help@swanlibraries.net> or call our support line at 630.734.5153 should you experience any issues that appear to be related. Thank you and have a great weekend! Steven Schlewitt SWAN IT Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5130 Fax: 630.734.5056 steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info> http://support.swanlibraries.net

10 years, 5 months

SWAN Migration Memo #6: SirsiDynix Enterprise Stress Test

by Ian Nosek

SWAN Library Staff: The attached memo outlines the upcoming SirsiDynix Enterprise Stress Test, as noted at this week's Committee of the Whole meeting. This test will take place on Thursday, January 22nd, from 10AM-12PM. We are encouraging all applicable SWAN member library staff to participate during this testing window. Ian Nosek SWAN System Administrator 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5120 Fax: 630.734.5056 ian.nosek(a)railslibraries.info<mailto:ian.nosek@railslibraries.info> http://support.swanlibraries.net

10 years, 5 months

Media On Demand: New titles and items loaded

by Karen Bar

A new batch of titles and items has been loaded. Subject: Media On Demand 20150115 437 print titles 57 audio titles 494 titles total Karen Bar SWAN Bibliographic Services Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5138 Fax: 630.734.5056 karen.bar(a)railslibraries.info<mailto:karen.bar@railslibraries.info> http://support.swanlibraries.net

10 years, 5 months

eMedia Library: New titles and items loaded

by Karen Bar

A new batch of titles and items has been loaded. Search subject: eMedia Library 20150115 20 print titles 9 audio titles 29 titles total Karen Bar SWAN Bibliographic Services Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5138 Fax: 630.734.5056 karen.bar(a)railslibraries.info<mailto:karen.bar@railslibraries.info> http://support.swanlibraries.net

10 years, 5 months

eRead Illinois: New titles and items loaded

by Karen Bar

A new batch of titles and items has been loaded. Search subject: eRead Illinois 20150114 1415 print titles Karen Bar SWAN Bibliographic Services Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5138 Fax: 630.734.5056 karen.bar(a)railslibraries.info<mailto:karen.bar@railslibraries.info> http://support.swanlibraries.net

10 years, 5 months

SWAN Marketing Materials: Press Release Template and Elevator Speech

by Brande Redfield

Hello Member Libraries, We have two new marketing tools available for you, created via collaboration through the SWAN PR & Marketing Committee. These docs are attached to the email in Word format. If you'd prefer a different format, just email me and I can convert them. Elevator Speech: This is a concise way to capture what this migration means to SWAN and our membership. Imagine being asked to describe the migration quickly, while being stuck in an elevator with someone who has asked you. This tool is helpful to share with all staff, so that they can familiarize themselves with the basics of the migration and better communicate it quickly and efficiently to patrons that ask. Press Release Template: This is a draft copy of a sample press release, and can be used for community flyers, local newspapers, or wherever else you see fit. This can get you started and be adapted by your own PR team, or be used as is (just substitute in your own library name where indicated) to let your communities know a bit more about what to expect in the coming months (and generate excitement)! We hope that you find these tools useful as a starter. We will be following up next week with our first edition of our PR newsletter (for staff), and in a few weeks with our first patron bookmark. As always, we welcome any suggestions, comments, or questions about SWAN marketing! Thank you, Brande Redfield SWAN Office Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5164 Fax: 630.734.5056 brande.redfield(a)railslibraries.info<mailto:brande.redfield@railslibraries.info> http://support.swanlibraries.net

10 years, 5 months

Ecommerce Enrollment - Application Due 2/23

by Brande Redfield

SWAN Directors and Administrators, As noted at today's Committee of the Whole meeting and in Migration Memo #5, today we have mailed to you a packet containing all necessary components to enroll with SirsiDynix BLUECloud Commerce and ProPay. The due date for completion and return of this application is Monday, February 23rd by 5pm CST. This packet contains an introduction letter with instructions on how to complete the enclosed application, including the statistics specific to your library that you will need. It also includes a pre-addressed, stamped envelope for return of this application to SWAN. We will not be opening the applications but sending them directly on for processing. However, we need to tally the receipt of these applications to ensure 100% compliance. For more information, please refer to Migration Memo#5, located here: https://support.swanlibraries.net/system/files/Members%20Only/Migration%20M… If you have any additional questions, feel free to email Aaron or I. Thank you! Brande Redfield SWAN Office Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5164 Fax: 630.734.5056 brande.redfield(a)railslibraries.info<mailto:brande.redfield@railslibraries.info> http://support.swanlibraries.net

10 years, 5 months

Update 3: Issue with Millennium Indexing

by Dave Pacin

First, thanks to all those who reported issues and examples! Second, Innovative has run the re-indexing again. The records I have all seem to work. Once again, please report any further issues with index searching and provide examples if you can. Thanks again for your patience! Dave Pacin SWAN Support Specialist 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5151 Fax: 630.734.5056 dave.pacin(a)railslibraries.info<mailto:dave.pacin@railslibraries.info> http://support.swanlibraries.net

10 years, 5 months

SWAN Committee of the Whole Meeting: Agenda for 1/13/15

by Brande Redfield

SWAN Member Libraries: The next 2015 SWAN Committee of the Whole meeting agenda for Tuesday, January 13th at Burr Ridge can now be found online here: https://support.swanlibraries.net/sites/default/files/meeting/2015-01-13/ag… At this meeting we will be going over a proposed FY16 Budget and provide an ILS Migration Update. We hope to see you there! Brande Redfield SWAN Office Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5164 Fax: 630.734.5056 brande.redfield(a)railslibraries.info<mailto:brande.redfield@railslibraries.info> http://support.swanlibraries.net

10 years, 5 months

Migration Memo #5: Ecommerce Online Payment Enrollment

by Aaron Skog

SWAN Library Directors/Administrators: This migration memo pertains to the transition of the existing online payment system for patrons within WebPAC, over to the new catalog Enterprise which will go live on April 14, 2015. Aaron Skog SWAN Executive Director 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5122 Fax: 630.734.5056 aaron.skog(a)railslibraries.info<mailto:aaron.skog@railslibraries.info> http://support.swanlibraries.net

10 years, 6 months

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