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WorkFlows Test Server Maintenance - TONIGHT at 5pm

by Steven Schlewitt

SWAN Library Staff: Please be aware, this evening we will be performing maintenance on the SirsiDynix Symphony WorkFlows Test server at 5pm. At that time, you will be disconnected from any open WorkFlows Test server sessions, and the Test server will be inaccessible for several minutes. We expect the entire maintenance to take no longer than 10 minutes, after which the server will be online and available for the remainder of the evening. Thank you, Steven Schlewitt SWAN IT Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5130 Fax: 630.734.5056 steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info> http://support.swanlibraries.net

10 years, 11 months

Extended Due Dates effective today, 3/16/15

by Samantha Dietel

Hi all, As part of the migration process, libraries are required to use SirsiDynix Symphony Offline beginning April 11th until we are live on Symphony, sometime on April 14th. SirsiDynix recommends that no one check in materials while on Offline. In order to cut down on the number of items due back during this time period, due dates will be extended system-wide so that items should not be due back from April 6th, 2015 through April 19th, 2015. This morning, SWAN has begun extending due dates for items that would normally circulate for 21 days. This involves the implementation of an absolute due date of April 20th, 2015. As of 10:30 AM this morning: * Items that normally receive a 21-day loan period should now checkout with a due date of 4/20/15. Please note that items with holds may receive due dates that exceed 4/20/15. * All items that receive this absolute due date are non-renewable. Staff should override at the desk when appropriate and/or check in and check back out. Please note that patrons will be unable to renew said materials via the WebPAC. * The week of March 30th, SWAN will revert these edits so that materials will naturally fall on due dates of 4/20/15 and beyond. Once the changes are reverted, materials should check out and renew as expected and staff intervention will no longer be necessary. SWAN will continue to update loan rule parameters as we get closer and closer to the migration so that what is stated above continues to hold true. On Monday, 3/23/15, 14-day loan periods will be affected. We understand that this is not a perfect solution and apologize for any confusion and/or inconvenience as we continue to try and find a more efficient workflow. Thank you all for your understanding and patience. Please send any questions to migrationhelp(a)swanlibraries.net<mailto:migrationhelp@swanlibraries.net>. Samantha Dietel SWAN Member Services Consultant 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5163 Fax: 630.734.5056 samantha.dietel(a)railslibraries.info<mailto:samantha.dietel@railslibraries.info> http://support.swanlibraries.net

10 years, 11 months

clerical error in email address

by Kate Boyle

Everyone- There was an error in migration memo #11. The email address in the Patron Purge area of the memo was typed incorrectly and not caught by spell-check. It should appear as usual migrationhelp(a)swanlibraries.net<mailto:migrationhelp@swanlibraries.net> My apology. Thank you for your understanding. Patron Purge We are planning on running a Patron purge to update the patron database before we migrate the patron (user) data to SirsiDynix. Our test report indicates that if we purge good patrons that have been inactive for three years and have no money owed we would be deleting 130,000 patron records. Our plan is to purge these patrons before the end of the month. However, if you would want to include any of your patrons and owe less than $5.00 or $10.00 (and have been inactive for three years or more), please send your request before April 1st to migrationhelp(a)swanlibraries.net<mailto:migrationhelp@swanlibraries.net> . Kate Boyle SWAN Member Services Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5162 Fax: 630.734.5056 kate.boyle(a)railslibraries.info<mailto:kate.boyle@railslibraries.info> http://support.swanlibraries.net

10 years, 11 months

Important Note: Migration Memo #12: SirsiDynix WorkFlows 3.5GA Installer

by Steven Schlewitt

SWAN Member Libraries and Information Technology Staff: Please be aware - since we have not yet migrated our Symphony Test Server to version 3.5GA, you may receive a version mismatch notification with a prompt to update your client under the following circumstances... 1. You have already upgraded your WorkFlows client to 3.5GA and are attempting to login to the Test Server (Test is on 3.5B) 2. You have not yet upgraded your WorkFlows client to 3.5GA and are attempting to login to the Production Server (Production is on 3.5GA) In both of these scenarios, please ignore the update prompt (click "no" or "okay") and continue with your work as usual. We will be cloning our Production Server to Test again this weekend, during which all server versions will match at 3.5GA. After the clone, if you have not already updated your clients to 3.5GA, both servers will prompt you. Please continue to ignore the prompts from WorkFlows, and perform SWAN's installation as soon as possible prior to the March 31st deadline. Thank you, Steven Schlewitt SWAN IT Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5130 Fax: 630.734.5056 steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info> http://support.swanlibraries.net From: swantech-bounces(a)list.swanlibraries.net [mailto:swantech-bounces@list.swanlibraries.net] On Behalf Of Ian Nosek Sent: Friday, March 13, 2015 4:14 PM To: swancom(a)list.swanlibraries.net; swantech(a)list.swanlibraries.net Subject: [SwanTech] Migration Memo #12: SirsiDynix WorkFlows 3.5GA Installer SWAN Member Libraries & Information Technology Staff: Please see the linked Migration Memo #12, "SirsiDynix WorkFlows 3.5GA Installer", and route to your appropriate library and IT staff. This memo includes details for downloading and installing the 3.5 GA (General Availability) release of SWAN's SirsiDynix WorkFlows client. This installation is mandatory and must be deployed to all library staff computers currently running Millennium clients. Please do not uninstall your Millennium client until AFTER go-live on April 14th. Please ensure that the 3.5GA client installation is completed with your completion survey submitted by the end of the day on Tuesday, March 31. This will be the final WorkFlows client released prior to April 14th's go-live. https://support.swanlibraries.net/news/2015-03-13/swan-migration-memo-12-si… If you have any questions/comments about the installer, please submit a ticket to the SWAN support team at help(a)swanlibraries.net<mailto:help@swanlibraries.net> or call SWAN Support directly at 630.734.5153. Thanks! Ian Nosek SWAN System Administrator 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5120 Fax: 630.734.5056 ian.nosek(a)railslibraries.info<mailto:ian.nosek@railslibraries.info> http://support.swanlibraries.net _______________________________________________ SwanTech mailing list SwanTech(a)list.swanlibraries.net<mailto:SwanTech@list.swanlibraries.net> http://list.railslibraries.info/cgi-bin/mailman/listinfo/swantech

10 years, 11 months

Migration Memo #12: SirsiDynix WorkFlows 3.5GA Installer

by Ian Nosek

SWAN Member Libraries & Information Technology Staff: Please see the linked Migration Memo #12, "SirsiDynix WorkFlows 3.5GA Installer", and route to your appropriate library and IT staff. This memo includes details for downloading and installing the 3.5 GA (General Availability) release of SWAN's SirsiDynix WorkFlows client. This installation is mandatory and must be deployed to all library staff computers currently running Millennium clients. Please do not uninstall your Millennium client until AFTER go-live on April 14th. Please ensure that the 3.5GA client installation is completed with your completion survey submitted by the end of the day on Tuesday, March 31. This will be the final WorkFlows client released prior to April 14th's go-live. https://support.swanlibraries.net/news/2015-03-13/swan-migration-memo-12-si… If you have any questions/comments about the installer, please submit a ticket to the SWAN support team at help(a)swanlibraries.net<mailto:help@swanlibraries.net> or call SWAN Support directly at 630.734.5153. Thanks! Ian Nosek SWAN System Administrator 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5120 Fax: 630.734.5056 ian.nosek(a)railslibraries.info<mailto:ian.nosek@railslibraries.info> http://support.swanlibraries.net

10 years, 11 months

SWAN Migration Memo #11 -- Circulation Update

by Kate Boyle

Everyone- Happy Friday!!! Attached please find SWAN Migration Memo #11 - Circulation Updates. Enjoy the wonderful weekend weather. Kate Boyle SWAN Member Services Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5162 Fax: 630.734.5056 kate.boyle(a)railslibraries.info<mailto:kate.boyle@railslibraries.info> http://support.swanlibraries.net

10 years, 11 months

TPS in service

by Edlyn LeFevour

Mary Ann Pyrzynski from Tinley Park Public Library has informed SWAN that the library is closed today for in-service training. The library will reopen tomorrow on the usual schedule. Edlyn LeFevour SWAN Support Analyst 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5161 Fax: 630.734.5056 edlyn.lefevour(a)railslibraries.info<mailto:edlyn.lefevour@railslibraries.info> http://support.swanlibraries.net

10 years, 11 months

BRS in-service

by Edlyn LeFevour

Joe Bondi from Broadview Public Library District has informed SWAN that the library is closed today for in-service training. The library will reopen tomorrow on the usual schedule. Edlyn LeFevour SWAN Support Analyst 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5161 Fax: 630.734.5056 edlyn.lefevour(a)railslibraries.info<mailto:edlyn.lefevour@railslibraries.info> http://support.swanlibraries.net

10 years, 11 months

Final Batch Item Deletions March 31st: updated information

by Karen Bar

The final Batch Item Deletions report will be run in Millennium on March 31, 2015. Please do not set any items to IC2SUPP "d" after end of business on March 30, 2015. Any such information will not be captured in our final data pull. If you absolutely must delete any items on *March 31st or *April 1st, you will need to delete them individually. *Please note that these are revised dates from the original swan.com due to the technical services suspension period being moved up. As a reminder, Technical Services functions will be suspended will be suspended starting Wednesday April 1 at 9:00PM. Please contact me if you have any questions. Karen Bar SWAN Bibliographic Services Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5138 Fax: 630.734.5056 karen.bar(a)railslibraries.info<mailto:karen.bar@railslibraries.info> http://support.swanlibraries.net

10 years, 11 months

Update: Messages to Patrons in Current Catalog Now Live

by Brande Overbey

Hello SWAN Member Libraries, Today, we've updated our current catalog with a few messages to patrons. There are now messages in the main search screen and the account screen regarding our migration; feel free to check them out! The main screen message reads as follows: ** EXCITING NEWS!! The SWAN catalog will be upgraded to a new system on April 14th! Please take a look at our brand new patron site here<http://new.swanlibraries.net/> ** Please log into your account to see important notes about logging in to the new system. The catalog web address (https://catalog.swanlibraries.net) will remain the same. However if you've bookmarked pages within the catalog those will probably need to be updated. And the message in the account screen is: Important Note: We will be migrating to a new system in April and will be unable to bring your wish lists over. Please review your wish lists and export any you wish to save. Thank you, Brande Overbey SWAN Office Manager Reaching Across Illinois Library System Burr Ridge Office Phone: 630.734.5164 Fax: 630.734.5056 brande.overbey(a)railslibraries.info<mailto:brande.overbey@railslibraries.info> http://www.railslibraries.info

10 years, 11 months

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