To All Library Staff:
Migration Memo #17 is an outline of how SWAN will support you and the communication protocol to follow. SWAN has expanded support to libraries starting Saturday April 11 through Sunday April 19. Details on how to contact SWAN for support and how we will communicate with libraries is explained in this memo.
Be ready for 3 more memos! One about circulation, one about 3rd party vendors and SIP2, and details on the Circulation Offline weekend and Tuesday 4/14 go-live.
Aaron Skog
SWAN Executive Director
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5122
Fax: 630.734.5056
aaron.skog(a)railslibraries.info<mailto:aaron.skog@railslibraries.info>
http://support.swanlibraries.net
SWAN Libraries:
Quick note: we need to restart Enterprise for a configuration change tonight. The catalog will be down for around 6 minutes.
Aaron Skog
SWAN Executive Director
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5122
Fax: 630.734.5056
aaron.skog(a)railslibraries.info<mailto:aaron.skog@railslibraries.info>
http://support.swanlibraries.net
SWAN Library Directors/Administrators:
I have received a few inquiries about the OCLC agreement you received in the mail. Just a reminder:
1. OCLC membership is part of your SWAN Membership, so there is nothing to pay.
2. Sign both copies of the agreement from the State Library and they will send you back a signed original copy for your records.
3. It is important to complete the agreement, otherwise your library would lose its OCLC membership.
If you have any other questions, feel free to reach out to me.
Aaron Skog
SWAN Executive Director
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5122
Fax: 630.734.5056
aaron.skog(a)railslibraries.info<mailto:aaron.skog@railslibraries.info>
http://support.swanlibraries.net
+++ Please Route to Appropriate Personnel +++
Everyone -
Until we come up on SirsiDynix on April 14th ...........
* please do not edit or delete any item records
* please do not delete any patron records
Thank you.
If you have any questions, don't hesitate to contact SWAN support at 630-734-5153
Kate Boyle
SWAN Member Services Manager
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5162
Fax: 630.734.5056
kate.boyle(a)railslibraries.info<mailto:kate.boyle@railslibraries.info>
http://support.swanlibraries.net
SWAN Library Directors/Administrators:
The attached memo is an update on the ProPay accounts and integration within Enterprise. A majority of SWAN libraries are *not ready* for the Enterprise integration, so I urge all directors to review the memo and work with your staff (business manager, etc.) to make sure ProPay is active.
SWAN was testing Enterprise integration on Thursday last week, and took some corrective action with some negative balances that resulted in our 25 cent tests. This is noted on page 2 of the Migration Memo #16 attached.
If you have questions, the memo outlines that these should go to commerce(a)swanlibraries.net<mailto:commerce@swanlibraries.net> which will open a helpdesk ticket. Should you wish to contact someone at SWAN, please call me directly using the information below.
Aaron Skog
SWAN Executive Director
Reaching Across Illinois Library System
Burr Ridge Office
Phone: 630.734.5122
Fax: 630.734.5056
aaron.skog(a)railslibraries.info<mailto:aaron.skog@railslibraries.info>
http://www.railslibraries.info
To All Member Libraries:
Thank you for your responses to the Enterprise checklist. Using your responses as a guide, we have completed building the external and internal Enterprise profiles. Please see the document "Enterprise URLs" at https://support.swanlibraries.net/documentation/sirsidynix (login required) to review the differences between the internal and external profiles and verify the URL for each. These profiles are live, but please keep in mind the data load has not completed. You will not be able to log in, and there will appear to be errors with the visible data.
Many library staff have contacted SWAN with questions about modifying the catalog search box on their website and updating existing catalog URLs. We have created a short guide to Enterprise linking, available at https://support.swanlibraries.net/content/enterprise-linking-guide (login required). This page includes code for a simple search box as well as patterns for constructing links to specific search results.
If you have any questions, please email migrationhelp(a)swanlibraries.net.
Rebecca Malinowski
SWAN Special Projects Coordinator
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5157
Fax: 630.734.5056
rebecca.malinowski(a)railslibraries.info<mailto:rebecca.malinowski@railslibraries.info>
http://support.swanlibraries.net
Hello Member Libraries:
In the midst of the migration excitement, we wanted to provide a quick update on the Board election process now that the self-nomination window has ended, per SWAN by-laws.
We received nominations and Statement of Interests from the following candidates for your consideration in the upcoming election: Amy Crump, Homewood Public Library; Jim Deiters, Oak Lawn Public Library; Anne Kozak, Thomas Ford Memorial Library; Dan Powers, Lyons Public Library; and Stacy Wittmann, Eisenhower Public Library District.
Our election will officially open for voting on Monday, May 4th. I will send out a SWANcom once polls are open. They will remain open until Friday, May 22nd at 5pm CST. The results will be announced at our June 4th Quarterly meeting. The new board members will begin serving their term on July 1st.
Thank you,
Brande Overbey
SWAN Office Manager
Reaching Across Illinois Library System
Burr Ridge Office
Phone: 630.734.5164
Fax: 630.734.5056
brande.overbey(a)railslibraries.info<mailto:brande.overbey@railslibraries.info>
http://www.railslibraries.info
SWAN Library Staff:
The slowness issues with the Millennium Production server are now resolved.
We will continue to monitor the situation throughout the day, but feel free to contact us at help(a)swanlibraries.net<mailto:help@swanlibraries.net> or call our support line at 630.734.5153 should you experience any issues that appear to be related.
Thank you,
Steven Schlewitt
SWAN IT Manager
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5130
Fax: 630.734.5056
steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info>
http://support.swanlibraries.net
From: swancom-bounces(a)list.swanlibraries.net [mailto:swancom-bounces@list.swanlibraries.net] On Behalf Of Steven Schlewitt
Sent: Monday, April 6, 2015 9:51 AM
To: swancom(a)list.swanlibraries.net
Subject: [SWANcom] Millennium Slowness - Monday 4/6
Importance: High
SWAN Library Staff:
Please be aware, this morning we are experiencing some slowness on our Millennium Production server, which is affecting response times on the Millennium client and classic catalog.
We're currently investigating the situation and will update everyone once a resolution is in-place.
Thank you,
Steven Schlewitt
SWAN IT Manager
Reaching Across Illinois Library System
Burr Ridge Office
Phone: 630.734.5130
Fax: 630.734.5056
steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info>
http://www.railslibraries.info
SWAN Library Staff:
Please be aware, this morning we are experiencing some slowness on our Millennium Production server, which is affecting response times on the Millennium client and classic catalog.
We're currently investigating the situation and will update everyone once a resolution is in-place.
Thank you,
Steven Schlewitt
SWAN IT Manager
Reaching Across Illinois Library System
Burr Ridge Office
Phone: 630.734.5130
Fax: 630.734.5056
steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info>
http://www.railslibraries.info
SWAN Member Libraries & Information Technology Staff -
The current version of SWAN's documentation for connecting printers and peripherals to the SirsiDynix WorkFlows client is now available in the SWANTech documentation section of our support site.
Please see the link below to access the documents, and email us at migrationhelp(a)swanlibraries.net<mailto:migrationhelp@swanlibraries.net> should you encounter any issues with the documentation or need any further assistance.
https://support.swanlibraries.net/documentation/swantech (L2 login required for access to documents)
Steven Schlewitt
SWAN IT Manager
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5130
Fax: 630.734.5056
steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info>
http://support.swanlibraries.net
