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The Addison bibliographic data load is underway

by SWAN Communications

We are excited to announce that the migration of bibliographic data from Addison Public Library into Symphony has officially begun. Please see this news post for more information: Addison Bibliographic Data Load<https://support.swanlibraries.net/news/2023-11/94490>. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

2 years, 1 month

OpenAthens Links Available

by SWAN Communications

Hello all, Are you using the best links for your electronic resources? Libraries in Groups 1 and 2 are now available. To download the current links and to see which group your library is in, please see our News article<https://support.swanlibraries.net/news/2023-10/94487>. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

2 years, 1 month

10/26/23 - Record indexing errors due to overnight processing issues

by SWAN Communications

Please be aware, last night we encountered an abnormal ADUText report, which handles our daily record maintenance and processing. You may encounter record issues throughout the day until the next successful run of the ADUText report. We've reached out to SirsiDynix with hopes to mitigate some of the record issues as soon as possible. If you come across errors with specific records, please email a list to help(a)swanlibraries.net<mailto:help@swanlibraries.net> and we'll forward them to SirsiDynix for further investigation and temporary correction. A Known Issue<https://support.swanlibraries.net/issue/94483> has been posted to our support site and will be updated as new information becomes available. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net<https://support.swanlibraries.net/> SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

2 years, 1 month

Aspen release 23.10 is live

by SWAN Communications

The Aspen 23.10 release is live. This release includes the ability to add custom images for the Explore More section of search results. Read more on our support site: https://support.swanlibraries.net/news/2023-10/94386 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

2 years, 2 months

October Quarterly Billing is now available

by SWAN Communications

The Quarterly RB/ILL Billing has been published. Please visit the news post<https://support.swanlibraries.net/news/2023-10/94384> for full details. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

2 years, 2 months

SWAN Circulation Advisory Group Election

by SWAN Communications

The Circulation Advisory election is now open. The Circulation Manager should make the selections, and there should only be one vote per library. Please follow the instructions on the form and vote for 5 people. The election will close on November 3rd at 5:00 PM, so please make all selections by then. Election Form<https://fs8.formsite.com/SWANServices/CircAdvElection2023/index> Crystal Vela Consultant, User Experience crystal(a)swanlibraries.net<mailto:crystal@swanlibraries.net> * 630-326-8059 My pronouns: she/her/hers SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

2 years, 2 months

SWAN Circulation Advisory Self Nomination

by SWAN Communications

Hello Everyone, Circulation Advisory Self-nominations are now open! If you are interested, please consider nominating yourself. Circulation Advisory meets 4 times a year, you can read more about the group by visiting our support site<https://support.swanlibraries.net/meetings-trainings/user-groups>. Here is the link for the Self-nomination form: https://fs8.formsite.com/SWANServices/self-nomination2023/index. We look forward to your nominations! Please send any questions to Crystal(a)swanlibraries.net<mailto:Crystal@swanlibraries.net> Crystal Vela Consultant, User Experience crystal(a)swanlibraries.net<mailto:crystal@swanlibraries.net> * 630-326-8059 My pronouns: she/her/hers SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

2 years, 2 months

Non-SWAN ILL record cleanup

by SWAN Communications

In an effort to further maintain the integrity of our bibliographic database, we are excited to announce an automated non-SWAN Interlibrary Loan brief record cleanup process. This is a report that will remove long-unused item and bibliographic records created as part of the ILL borrowing process. Please see the following news post for more information: Non-SWAN ILL Record Cleanup<https://support.swanlibraries.net/news/2023-09/94377> SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

2 years, 2 months

Reminder: Transition to Boundless

by SWAN Communications

Hello, This is just a reminder that the transition from Axis 360 to Boundless is set to happen September 26 or September 27 for all participating eRead Illinois members. Please visit the Boundless Resource Center<https://www.baker-taylor.com/public/boundless-resources?utm_source=eRead+Il…> for additional information. Please see our News post<https://support.swanlibraries.net/news/2023-09/94375> for details. Thank you! SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

2 years, 3 months

SWAN Support Site Down

by SWAN Communications

SWAN Member Library Staff: The SWAN support site is currently unavailable due to an infrastructure issue with our host. They have identified the issue and are working on a fix. We will let you know when the issue is resolved. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

2 years, 3 months

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