Good afternoon member libraries,
SirsiDynix continues to work to resolve the BLUEcloud Mobile outage. In the meantime, we encourage you and your patrons to use the mobile web version of the Aspen catalog where patrons can access their account, place holds, and access their library card to use at self checks.
We will continue to update this known issue on our support site as we have more information:
https://support.swanlibraries.net/issue/94507
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net>
Phone: 844-SWANLIB (844-792-6542)
https://support.swanlibraries.net
<https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>
SWAN Member Library Staff:
Please be aware that one of our nightly indexing reports is running longer than anticipated. Other morning reports are delayed as a result.
While the system catches up, please refrain from scheduling any non-critical reports.
Please see the SWAN Support Site<https://support.swanlibraries.net/news/2023-11/94503> for updates.
Thanks!
Michael Szarmach
Systems Administrator, Information Technology & Systems Support
michael(a)swanlibraries.net<mailto:michael@swanlibraries.net> * 630-326-8929
My pronouns: he/him/his
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>
Hi everyone,
The Addison Public Library is now live on SWAN! The data migration was completed over the weekend, with the library having its first full day circulating on SWAN yesterday.
We have updated the membership map and delivery code "cheat-sheets" for you. Details on how to obtain those and what to expect for the first few weeks of Addison in the SWAN consortium are on the news post below.
https://support.swanlibraries.net/news/2023-11/94500
Congratulations to the Addison and SWAN migration teams!
Aaron Skog
Executive Director
aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * 630-326-7022
My pronouns: he/him/his
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>
SWAN Member Library Staff:
Our overnight processing reports are running longer than usual this morning as well.
Regularly scheduled reports will be delayed.
While the system catches up, please refrain from scheduling any non-critical reports.
We will continue to monitor the progress of the overnight processing and will provide updates on the SWAN Support Site<https://support.swanlibraries.net/news/2023-11/94491>.
Thanks for your patience!
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net>
Phone: 844-SWANLIB (844-792-6542)
https<https://support.swanlibraries.net/>://support.swanlibraries.net
<https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>
________________________________
From: SWAN Communications <swancom(a)list.swanlibraries.net>
Sent: Saturday, November 4, 2023 15:07
To: swancom(a)list.swanlibraries.net <swancom(a)list.swanlibraries.net>
Subject: [SWANcom] *All Clear* - Delays in overnight processing
SWAN Member Library Staff:
The report schedule has caught up. Staff may resume scheduling reports as needed.
Thanks for your patience!
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net>
Phone: 844-SWANLIB (844-792-6542)
https://support.swanlibraries.net
<https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>
From: SWAN Communications <swancom(a)list.swanlibraries.net>
Sent: Saturday, November 4, 2023 7:32 AM
To: swancom(a)list.swanlibraries.net
Subject: [SWANcom] Delays in overnight processing
SWAN Member Library Staff:
Please be aware that one of our nightly indexing reports is running longer than anticipated. Other morning reports are delayed as a result.
While the system catches up, please refrain from scheduling any non-critical reports.
Please see the SWAN Support Site<https://support.swanlibraries.net/news/2023-11/94491> for updates.
Thanks!
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
swanlibraries.net<https://swanlibraries.net/> • catalog.swanlibraries.net<https://catalog.swanlibraries.net/>
