SWANcom

swancom@list.swanlibraries.net

1 participants
3071 discussions

by SWAN Communications

SWAN Member Library Staff, We are currently experiencing intermittent issues with searching in Aspen Discovery. These intermittent issues are resulting in a few search timeout error messages. We are in contact with ByWater; they are investigating the issue. We will update the Known Issue<https://support.swanlibraries.net/issue/94635> on our support site as we have more information. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

2 years

OpenAthens Links Available

by SWAN Communications

Hello all, Are you using the best links for your electronic resources? Check your library to see a list of recommended links using OpenAthens. OpenAthens for remote access allows users to safely access databases. Libraries in Group 9 are now available. To download the current links and to see which group your library is in, please see our News article<https://support.swanlibraries.net/news/2024-05/94487>. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

2 years

SWAN Board 2024 election results

by SWAN Communications

The election for two seats on 7 member SWAN governing board has concluded with 60 participating voters. Dawn Bussey, Library Director Glen Ellyn Public Library: elected Zach Musil, Library Director Tinley Park Public Library: elected Special thanks to Ridgeway Burns, Library Director Itasca Community Library, and Natalie Starosta, Library Director North Riverside Public Library for participating in the election. The next SWAN Board meeting will be held at Midlothian Public Library on Friday, June 21st at 9:30 a.m. Aaron Skog Executive Director aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * 630-326-7022 My pronouns: he/him/his SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

2 years

Reminder: SWAN Board 2024 election e-ballot closes Friday 5/24

by SWAN Communications

Hello library directors & administrators- This is just a reminder that the SWAN Board election e-ballot will close on Friday this week. Ballot Here is the ballot: https://support.swanlibraries.net/form/94619 Candidate names and statements are listed, with the voting selection below the statements. Only library directors/administrators will be able to access the e-ballot link. This is a feature SWAN also uses to restrict access to our platform logins for WorkFlows, MesssageBee, etc. Additional information about the SWAN Board can be found on this page: https://support.swanlibraries.net/board-information/85634 Password reset information The SWAN Support site login utilizes the same email account and password you have created for your Library Learning (L2) account. If you are unable to log onto the Support site, your first step would be to complete a password reset with L2, and then attempt to log onto the SWAN Support site using your new password. Reset your L2 password: https://librarylearning.org/user/password If you are unable to access the ballot after a password reset, please reach out to me directly, and I would be happy to assist you. Regards, Aaron Skog Aaron Skog Executive Director aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * 630-326-7022 My pronouns: he/him/his SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

2 years

Aspen 25.05 release

by SWAN Communications

Good morning member libraries, The Aspen 25.05 release is now live. It includes updates to record grouping, accessibility, and some new integrations, as well as bug fixes and improvements to dark mode for the SWAN Libraries + app. Read more on the SWAN support site: https://support.swanlibraries.net/news/2024-05/94628 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

2 years

Libraries Not Able To Connect to WorkFlows - Rebooting VPN Tunnels

by SWAN Communications

We'll be rebooting our services at 12:15 PM. Please see our Known Issue<https://support.swanlibraries.net/issue/94627> for more details. Michael Szarmach Systems Administrator, Information Technology & Systems Support michael(a)swanlibraries.net<mailto:michael@swanlibraries.net> * 630-326-8929 My pronouns: he/him/his SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

2 years

OpenAthens Links Available

by SWAN Communications

Hello all, Are you using the best links for your electronic resources? Check your library to see a list of recommended links using OpenAthens. OpenAthens for remote access allows users to safely access databases. Libraries in Group 8 are now available. To download the current links and to see which group your library is in, please see our News article<https://support.swanlibraries.net/news/2024-04/94487>. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

2 years

SWAN Board 2024 election e-ballot is now open

by SWAN Communications

Hello library directors & administrators- The SWAN Board election is now underway. I sent out emails directly to current directors within the 100-library membership. I see many of you have participated so thank you! If you have not received the email please reach out to me. Details on the voting process are available on this news post. https://support.swanlibraries.net/news/2024-05/94624 Regards, Aaron Aaron Skog Executive Director aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * 630-326-7022 My pronouns: he/him/his SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

2 years

SWAN Board 2024 election candidate slate

by SWAN Communications

The self-nomination period has ended and the slate of candidates for the two seats on the SWAN Board will be the following. Ridgeway Burns, Itasca Community Library Dawn Bussey, Glen Ellyn Public Library Natalie Starosta, North Riverside Public Library District Zach Musil, Tinley Park Public Library The SWAN Board election will run from Monday, May 6, 2024 through May 24, 2024. Individual emails will be sent to library directors/administrators who will cast a single vote on behalf of the library. For this election, SWAN will be using its Support site to restrict e-ballot access to only library directors/administrators. I will send out details via email next week, as well as a SWANcom announcement that those individual emails with the e-ballot have been sent. Aaron Skog Executive Director aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * 630-326-7022 My pronouns: he/him/his SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

2 years, 1 month

WorkFlows is *UP*

by SWAN Communications

We have successfully restored the VPN tunnels and you may log into WorkFlows and resume working normally. Thank you for your patience! SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries…>

2 years, 1 month

Jump to page:

2026

2025

2024

2023

2022

2021

2020

2019

2018

2017

2016

2015

2014

2013

SWANcom