+++ Please route to appropriate personnel +++
These workshops will be presented by SWAN Bibliographic Services Team and will cover the basics of creating Pre-Cats in SirsiDynix WorkFlows.
Who should attend this workshop?
Any library staff new to their position or any newly hired employees that are involved in the creation of pre-cat records.
Any library staff who might feel that they would benefit from a refresher course for creating pre-cat records in SD WorkFlows.
SWAN SD Pre-Cat Training will be offered:
Thursday, July 30th 9:30 -11:30 http://www.librarylearning.info/events/?eventID=20753
Friday, August 7th 9:30 -11:30 http://www.librarylearning.info/events/?eventID=20754
Tuesday, August 18th 1:00 -3:00 http://www.librarylearning.info/events/?eventID=20755
We look forward to seeing you. If you have any questions, please contact Karen Bar at 630.734.5138 or karen.bar(a)railslibraries.info<aren.bar(a)railslibraries.info>
Karen Bar
SWAN Bibliographic Services Manager
Reaching Across Illinois Library System
Burr Ridge Office
Phone: 630.734.5138
Fax: 630.734.5056
karen.bar(a)railslibraries.info<mailto:karen.bar@railslibraries.info>
http://www.railslibraries.info
SWAN Member Library & Information Technology Staff:
All network troubleshooting has concluded successfully and no further downtime is anticipated.
Thank you again for your patience.
Steven Schlewitt
SWAN IT Manager
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5130
Fax: 630.734.5056
steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info>
http://support.swanlibraries.net
From: swantech-bounces(a)list.swanlibraries.net [mailto:swantech-bounces@list.swanlibraries.net] On Behalf Of Steven Schlewitt
Sent: Monday, June 29, 2015 9:03 PM
To: swancom(a)list.swanlibraries.net; swantech(a)list.swanlibraries.net; swancirc(a)list.swanlibraries.net
Subject: [SwanTech] *Reminder* SWAN Network Outage Planned: 6/29 (Today) at 9:15pm
Just a reminder - our temporary network outage is planned to begin in just a few minutes. At that time, WorkFlows and the Enterprise OPAC may be unavailable for extended periods of time.
Steven Schlewitt
SWAN IT Manager
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5130
Fax: 630.734.5056
steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info>
http://support.swanlibraries.net
From: swantech-bounces(a)list.swanlibraries.net<mailto:swantech-bounces@list.swanlibraries.net> [mailto:swantech-bounces@list.swanlibraries.net] On Behalf Of Steven Schlewitt
Sent: Monday, June 29, 2015 3:27 PM
To: swancom(a)list.swanlibraries.net<mailto:swancom@list.swanlibraries.net>; swantech(a)list.swanlibraries.net<mailto:swantech@list.swanlibraries.net>; swancirc(a)list.swanlibraries.net<mailto:swancirc@list.swanlibraries.net>
Subject: [SwanTech] Upcoming SWAN Network Outage Planned: 6/29 (Today) at 9:15pm
SWAN Member Library & Information Technology Staff:
To further investigate the issues experienced earlier today, SWAN IT has a network outage planned for 9:15pm this evening. This outage will temporarily affect access to the Symphony WorkFlows client and some functions of the Enterprise OPAC. We will send additional SWANcoms during that outage as an update of our progress, but we anticipate the outage should last no longer than an hour or two.
Thank you again for your patience.
Steven Schlewitt
SWAN IT Manager
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5130
Fax: 630.734.5056
steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info>
http://support.swanlibraries.net
From: swantech-bounces(a)list.swanlibraries.net<mailto:swantech-bounces@list.swanlibraries.net> [mailto:swantech-bounces@list.swanlibraries.net] On Behalf Of Rebecca Malinowski
Sent: Monday, June 29, 2015 12:19 PM
To: swancom(a)list.swanlibraries.net<mailto:swancom@list.swanlibraries.net>; swantech(a)list.swanlibraries.net<mailto:swantech@list.swanlibraries.net>; swancirc(a)list.swanlibraries.net<mailto:swancirc@list.swanlibraries.net>
Subject: [SwanTech] Update: ***Symphony Outage***
To All Library Staff:
Symphony is now back online, and you may resume regular circulation. Please log out of Workflows offline mode and log back into Workflows, being sure to uncheck "operate in offline mode" and using your regular credentials. Your offline files will upload to the server automatically, and SWAN will process them centrally.
Additional maintenance will take place this evening after library operating hours, and an update will be sent when that work is complete.
We apologize for the inconvenience to you and your patrons and thank you for your patience this morning.
Rebecca Malinowski
SWAN Special Projects Coordinator
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5157
Fax: 630.734.5056
rebecca.malinowski(a)railslibraries.info<mailto:rebecca.malinowski@railslibraries.info>
http://support.swanlibraries.net
From: Rebecca Malinowski
Sent: Monday, June 29, 2015 11:18 AM
To: 'swancom(a)list.swanlibraries.net'; 'swantech(a)list.swanlibraries.net'; 'swancirc(a)list.swanlibraries.net'
Subject: Update: ***Symphony Outage***
To all library staff:
SWAN staff are continuing to troubleshoot the outage. Please operate in Offline Mode until we are able to restore service.
As a reminder, offline documentation is available at https://support.swanlibraries.net/system/files/Members%20Only/SWANTech/Work…
In brief, open Workflows, being sure the "Operate In Offline Mode" and "Show This Window On Next Startup" boxes are both checked. In offline session settings, set user access to OFFLINE.
Thank you for your continued patience.
Rebecca Malinowski
SWAN Special Projects Coordinator
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5157
Fax: 630.734.5056
rebecca.malinowski(a)railslibraries.info<mailto:rebecca.malinowski@railslibraries.info>
http://support.swanlibraries.net
From: Rebecca Malinowski
Sent: Monday, June 29, 2015 10:54 AM
To: swancom(a)list.swanlibraries.net<mailto:swancom@list.swanlibraries.net>; swantech(a)list.swanlibraries.net<mailto:swantech@list.swanlibraries.net>; swancirc(a)list.swanlibraries.net<mailto:swancirc@list.swanlibraries.net>
Subject: ***Symphony Outage***
To all library staff:
We are experiencing a temporary outage with Symphony. This interruption of service effects Workflows and Enterprise. While you can still search Enterprise, you will not be able to log in or place holds, and availability information will not be available.
We are aware of the issue and working to resolve it as quickly as possible. We will send an update as soon as one becomes available.
Rebecca Malinowski
SWAN Special Projects Coordinator
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5157
Fax: 630.734.5056
rebecca.malinowski(a)railslibraries.info<mailto:rebecca.malinowski@railslibraries.info>
http://support.swanlibraries.net
_______________________________________________
SwanTech mailing list
SwanTech(a)list.swanlibraries.net<mailto:SwanTech@list.swanlibraries.net>
http://list.railslibraries.info/cgi-bin/mailman/listinfo/swantech
_______________________________________________
SwanTech mailing list
SwanTech(a)list.swanlibraries.net<mailto:SwanTech@list.swanlibraries.net>
http://list.railslibraries.info/cgi-bin/mailman/listinfo/swantech
_______________________________________________
SwanTech mailing list
SwanTech(a)list.swanlibraries.net<mailto:SwanTech@list.swanlibraries.net>
http://list.railslibraries.info/cgi-bin/mailman/listinfo/swantech
Just a reminder - our temporary network outage is planned to begin in just a few minutes. At that time, WorkFlows and the Enterprise OPAC may be unavailable for extended periods of time.
Steven Schlewitt
SWAN IT Manager
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5130
Fax: 630.734.5056
steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info>
http://support.swanlibraries.net
From: swantech-bounces(a)list.swanlibraries.net [mailto:swantech-bounces@list.swanlibraries.net] On Behalf Of Steven Schlewitt
Sent: Monday, June 29, 2015 3:27 PM
To: swancom(a)list.swanlibraries.net; swantech(a)list.swanlibraries.net; swancirc(a)list.swanlibraries.net
Subject: [SwanTech] Upcoming SWAN Network Outage Planned: 6/29 (Today) at 9:15pm
SWAN Member Library & Information Technology Staff:
To further investigate the issues experienced earlier today, SWAN IT has a network outage planned for 9:15pm this evening. This outage will temporarily affect access to the Symphony WorkFlows client and some functions of the Enterprise OPAC. We will send additional SWANcoms during that outage as an update of our progress, but we anticipate the outage should last no longer than an hour or two.
Thank you again for your patience.
Steven Schlewitt
SWAN IT Manager
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5130
Fax: 630.734.5056
steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info>
http://support.swanlibraries.net
From: swantech-bounces(a)list.swanlibraries.net<mailto:swantech-bounces@list.swanlibraries.net> [mailto:swantech-bounces@list.swanlibraries.net] On Behalf Of Rebecca Malinowski
Sent: Monday, June 29, 2015 12:19 PM
To: swancom(a)list.swanlibraries.net<mailto:swancom@list.swanlibraries.net>; swantech(a)list.swanlibraries.net<mailto:swantech@list.swanlibraries.net>; swancirc(a)list.swanlibraries.net<mailto:swancirc@list.swanlibraries.net>
Subject: [SwanTech] Update: ***Symphony Outage***
To All Library Staff:
Symphony is now back online, and you may resume regular circulation. Please log out of Workflows offline mode and log back into Workflows, being sure to uncheck "operate in offline mode" and using your regular credentials. Your offline files will upload to the server automatically, and SWAN will process them centrally.
Additional maintenance will take place this evening after library operating hours, and an update will be sent when that work is complete.
We apologize for the inconvenience to you and your patrons and thank you for your patience this morning.
Rebecca Malinowski
SWAN Special Projects Coordinator
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5157
Fax: 630.734.5056
rebecca.malinowski(a)railslibraries.info<mailto:rebecca.malinowski@railslibraries.info>
http://support.swanlibraries.net
From: Rebecca Malinowski
Sent: Monday, June 29, 2015 11:18 AM
To: 'swancom(a)list.swanlibraries.net'; 'swantech(a)list.swanlibraries.net'; 'swancirc(a)list.swanlibraries.net'
Subject: Update: ***Symphony Outage***
To all library staff:
SWAN staff are continuing to troubleshoot the outage. Please operate in Offline Mode until we are able to restore service.
As a reminder, offline documentation is available at https://support.swanlibraries.net/system/files/Members%20Only/SWANTech/Work…
In brief, open Workflows, being sure the "Operate In Offline Mode" and "Show This Window On Next Startup" boxes are both checked. In offline session settings, set user access to OFFLINE.
Thank you for your continued patience.
Rebecca Malinowski
SWAN Special Projects Coordinator
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5157
Fax: 630.734.5056
rebecca.malinowski(a)railslibraries.info<mailto:rebecca.malinowski@railslibraries.info>
http://support.swanlibraries.net
From: Rebecca Malinowski
Sent: Monday, June 29, 2015 10:54 AM
To: swancom(a)list.swanlibraries.net<mailto:swancom@list.swanlibraries.net>; swantech(a)list.swanlibraries.net<mailto:swantech@list.swanlibraries.net>; swancirc(a)list.swanlibraries.net<mailto:swancirc@list.swanlibraries.net>
Subject: ***Symphony Outage***
To all library staff:
We are experiencing a temporary outage with Symphony. This interruption of service effects Workflows and Enterprise. While you can still search Enterprise, you will not be able to log in or place holds, and availability information will not be available.
We are aware of the issue and working to resolve it as quickly as possible. We will send an update as soon as one becomes available.
Rebecca Malinowski
SWAN Special Projects Coordinator
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5157
Fax: 630.734.5056
rebecca.malinowski(a)railslibraries.info<mailto:rebecca.malinowski@railslibraries.info>
http://support.swanlibraries.net
_______________________________________________
SwanTech mailing list
SwanTech(a)list.swanlibraries.net<mailto:SwanTech@list.swanlibraries.net>
http://list.railslibraries.info/cgi-bin/mailman/listinfo/swantech
_______________________________________________
SwanTech mailing list
SwanTech(a)list.swanlibraries.net<mailto:SwanTech@list.swanlibraries.net>
http://list.railslibraries.info/cgi-bin/mailman/listinfo/swantech
SWAN Member Library & Information Technology Staff:
To further investigate the issues experienced earlier today, SWAN IT has a network outage planned for 9:15pm this evening. This outage will temporarily affect access to the Symphony WorkFlows client and some functions of the Enterprise OPAC. We will send additional SWANcoms during that outage as an update of our progress, but we anticipate the outage should last no longer than an hour or two.
Thank you again for your patience.
Steven Schlewitt
SWAN IT Manager
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5130
Fax: 630.734.5056
steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info>
http://support.swanlibraries.net
From: swantech-bounces(a)list.swanlibraries.net [mailto:swantech-bounces@list.swanlibraries.net] On Behalf Of Rebecca Malinowski
Sent: Monday, June 29, 2015 12:19 PM
To: swancom(a)list.swanlibraries.net; swantech(a)list.swanlibraries.net; swancirc(a)list.swanlibraries.net
Subject: [SwanTech] Update: ***Symphony Outage***
To All Library Staff:
Symphony is now back online, and you may resume regular circulation. Please log out of Workflows offline mode and log back into Workflows, being sure to uncheck "operate in offline mode" and using your regular credentials. Your offline files will upload to the server automatically, and SWAN will process them centrally.
Additional maintenance will take place this evening after library operating hours, and an update will be sent when that work is complete.
We apologize for the inconvenience to you and your patrons and thank you for your patience this morning.
Rebecca Malinowski
SWAN Special Projects Coordinator
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5157
Fax: 630.734.5056
rebecca.malinowski(a)railslibraries.info<mailto:rebecca.malinowski@railslibraries.info>
http://support.swanlibraries.net
From: Rebecca Malinowski
Sent: Monday, June 29, 2015 11:18 AM
To: 'swancom(a)list.swanlibraries.net'; 'swantech(a)list.swanlibraries.net'; 'swancirc(a)list.swanlibraries.net'
Subject: Update: ***Symphony Outage***
To all library staff:
SWAN staff are continuing to troubleshoot the outage. Please operate in Offline Mode until we are able to restore service.
As a reminder, offline documentation is available at https://support.swanlibraries.net/system/files/Members%20Only/SWANTech/Work…
In brief, open Workflows, being sure the "Operate In Offline Mode" and "Show This Window On Next Startup" boxes are both checked. In offline session settings, set user access to OFFLINE.
Thank you for your continued patience.
Rebecca Malinowski
SWAN Special Projects Coordinator
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5157
Fax: 630.734.5056
rebecca.malinowski(a)railslibraries.info<mailto:rebecca.malinowski@railslibraries.info>
http://support.swanlibraries.net
From: Rebecca Malinowski
Sent: Monday, June 29, 2015 10:54 AM
To: swancom(a)list.swanlibraries.net<mailto:swancom@list.swanlibraries.net>; swantech(a)list.swanlibraries.net<mailto:swantech@list.swanlibraries.net>; swancirc(a)list.swanlibraries.net<mailto:swancirc@list.swanlibraries.net>
Subject: ***Symphony Outage***
To all library staff:
We are experiencing a temporary outage with Symphony. This interruption of service effects Workflows and Enterprise. While you can still search Enterprise, you will not be able to log in or place holds, and availability information will not be available.
We are aware of the issue and working to resolve it as quickly as possible. We will send an update as soon as one becomes available.
Rebecca Malinowski
SWAN Special Projects Coordinator
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5157
Fax: 630.734.5056
rebecca.malinowski(a)railslibraries.info<mailto:rebecca.malinowski@railslibraries.info>
http://support.swanlibraries.net
_______________________________________________
SwanTech mailing list
SwanTech(a)list.swanlibraries.net<mailto:SwanTech@list.swanlibraries.net>
http://list.railslibraries.info/cgi-bin/mailman/listinfo/swantech
To All Library Staff:
Symphony is now back online, and you may resume regular circulation. Please log out of Workflows offline mode and log back into Workflows, being sure to uncheck "operate in offline mode" and using your regular credentials. Your offline files will upload to the server automatically, and SWAN will process them centrally.
Additional maintenance will take place this evening after library operating hours, and an update will be sent when that work is complete.
We apologize for the inconvenience to you and your patrons and thank you for your patience this morning.
Rebecca Malinowski
SWAN Special Projects Coordinator
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5157
Fax: 630.734.5056
rebecca.malinowski(a)railslibraries.info<mailto:rebecca.malinowski@railslibraries.info>
http://support.swanlibraries.net
From: Rebecca Malinowski
Sent: Monday, June 29, 2015 11:18 AM
To: 'swancom(a)list.swanlibraries.net'; 'swantech(a)list.swanlibraries.net'; 'swancirc(a)list.swanlibraries.net'
Subject: Update: ***Symphony Outage***
To all library staff:
SWAN staff are continuing to troubleshoot the outage. Please operate in Offline Mode until we are able to restore service.
As a reminder, offline documentation is available at https://support.swanlibraries.net/system/files/Members%20Only/SWANTech/Work…
In brief, open Workflows, being sure the "Operate In Offline Mode" and "Show This Window On Next Startup" boxes are both checked. In offline session settings, set user access to OFFLINE.
Thank you for your continued patience.
Rebecca Malinowski
SWAN Special Projects Coordinator
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5157
Fax: 630.734.5056
rebecca.malinowski(a)railslibraries.info<mailto:rebecca.malinowski@railslibraries.info>
http://support.swanlibraries.net
From: Rebecca Malinowski
Sent: Monday, June 29, 2015 10:54 AM
To: swancom(a)list.swanlibraries.net<mailto:swancom@list.swanlibraries.net>; swantech(a)list.swanlibraries.net<mailto:swantech@list.swanlibraries.net>; swancirc(a)list.swanlibraries.net<mailto:swancirc@list.swanlibraries.net>
Subject: ***Symphony Outage***
To all library staff:
We are experiencing a temporary outage with Symphony. This interruption of service effects Workflows and Enterprise. While you can still search Enterprise, you will not be able to log in or place holds, and availability information will not be available.
We are aware of the issue and working to resolve it as quickly as possible. We will send an update as soon as one becomes available.
Rebecca Malinowski
SWAN Special Projects Coordinator
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5157
Fax: 630.734.5056
rebecca.malinowski(a)railslibraries.info<mailto:rebecca.malinowski@railslibraries.info>
http://support.swanlibraries.net
To all library staff:
SWAN staff are continuing to troubleshoot the outage. Please operate in Offline Mode until we are able to restore service.
As a reminder, offline documentation is available at https://support.swanlibraries.net/system/files/Members%20Only/SWANTech/Work…
In brief, open Workflows, being sure the "Operate In Offline Mode" and "Show This Window On Next Startup" boxes are both checked. In offline session settings, set user access to OFFLINE.
Thank you for your continued patience.
Rebecca Malinowski
SWAN Special Projects Coordinator
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5157
Fax: 630.734.5056
rebecca.malinowski(a)railslibraries.info<mailto:rebecca.malinowski@railslibraries.info>
http://support.swanlibraries.net
From: Rebecca Malinowski
Sent: Monday, June 29, 2015 10:54 AM
To: swancom(a)list.swanlibraries.net; swantech(a)list.swanlibraries.net; swancirc(a)list.swanlibraries.net
Subject: ***Symphony Outage***
To all library staff:
We are experiencing a temporary outage with Symphony. This interruption of service effects Workflows and Enterprise. While you can still search Enterprise, you will not be able to log in or place holds, and availability information will not be available.
We are aware of the issue and working to resolve it as quickly as possible. We will send an update as soon as one becomes available.
Rebecca Malinowski
SWAN Special Projects Coordinator
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5157
Fax: 630.734.5056
rebecca.malinowski(a)railslibraries.info<mailto:rebecca.malinowski@railslibraries.info>
http://support.swanlibraries.net
To all library staff:
We are experiencing a temporary outage with Symphony. This interruption of service effects Workflows and Enterprise. While you can still search Enterprise, you will not be able to log in or place holds, and availability information will not be available.
We are aware of the issue and working to resolve it as quickly as possible. We will send an update as soon as one becomes available.
Rebecca Malinowski
SWAN Special Projects Coordinator
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5157
Fax: 630.734.5056
rebecca.malinowski(a)railslibraries.info<mailto:rebecca.malinowski@railslibraries.info>
http://support.swanlibraries.net
+++Please route to appropriate staff
A second SWAN Reports training class (repeat of July 21st) has been scheduled for August 13, 2015 at 9:30 a.m. in Burr Ridge. The class on July 21st is waitlisted so another opportunity for staff to attend SWAN Reports training has been scheduled. Register via L2.
Renee Clanton
SWAN Member Services Consultant
Reaching Across Illinois Library System
Burr Ridge Office
Phone: 630.734.5169
Fax: 630.734.5056
renee.clanton(a)railslibraries.info<mailto:renee.clanton@railslibraries.info>
http://www.railslibraries.info
Issues with the Enterprise OPAC have been resolved successfully, but we will continue to monitor the situation throughout the evening.
Thank you for your patience.
Steven Schlewitt
SWAN IT Manager
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5130
Fax: 630.734.5056
steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info>
http://support.swanlibraries.net
From: Steven Schlewitt
Sent: Monday, June 22, 2015 5:04 PM
To: swancom(a)list.swanlibraries.net; swantech(a)list.swanlibraries.net
Subject: SWAN Enterprise OPAC Outage 6/22
Importance: High
SWAN Member Libraries & Information Technology Staff:
We are currently experiencing an outage of the Enterprise OPAC. SirsiDynix has been made aware of the issue, and we're currently working to find a resolution.
Updates will be sent as soon as additional information is available.
Steven Schlewitt
SWAN IT Manager
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5130
Fax: 630.734.5056
steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info>
http://support.swanlibraries.net
