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Enterprise Outage (11/4 at 4:55pm)

by webmaster＠swanlibraries.net

9 years, 3 months

*Resolved* Brief Enterprise Outage at 10am This Morning

by Steven Schlewitt

SWAN Member Library Staff: This morning, we experienced a 10 minute outage of the Enterprise OPAC. SirsiDynix has already resolved the issue and identified it as a SirsiDynix system-wide outage. We do not anticipate further disruptions today, but we'll send additional SWANcoms should the issue reoccur. Thank you, Steven Schlewitt Information Technology Manager steven(a)swanlibraries.net<mailto:steven@swanlibraries.net> * 630-326-5993 SWAN Library Services 125 Tower Drive, Burr Ridge, IL 60527 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

9 years, 3 months

Summary and Next Steps of Today's Committee of the Whole Meeting

by webmaster＠swanlibraries.net

9 years, 3 months

Join SWAN at Tinley Park Public Library for November 1 Committee of the Whole Informational Meeting at 9:30 a.m.

by Susan Ricker

SWAN Member Libraries, On Tuesday, November 1, SWAN will be holding its November Committee of the Whole meeting<http://www.librarylearning.info/events/?eventID=23450> at Tinley Park Public Library (7851 Timber Dr, Tinley Park, IL 60477), beginning at 9:30 a.m. This will be an informational meeting to discuss the logistics of LINC and MAGIC libraries joining SWAN. The SWAN Board will be answering questions that members have voiced, as well as take the opportunity to hear any other concerns you may have. We will also hear from Anne Slaughter, RAILS Director of Technology Services, on the details of RAILS LLSAP grants and how RAILS will offer support to this project. There are two important documents that will be discussed at the meeting tomorrow: 1. SWAN Recommendations on Expanded Membership: Budget & Costs Information<https://support.swanlibraries.net/sites/default/files/meeting/2016-11-01/pa…> 2. SWAN Recommendations on Expanded Membership: Recommendations for January 2017 Adoption Process for LINC & MAGIC Libraries Joining SWAN<https://support.swanlibraries.net/system/files/Public/SWAN-LINC-MAGIC-white…> You can also view the agenda here<https://support.swanlibraries.net/sites/default/files/meeting/2016-11-01/ag…>. Because this meeting will be held off-site at Tinley Park Public Library, the meeting will not be recorded or streamed online. We hope to see you in person tomorrow at 9:30 a.m. Susan Ricker Library Relations Specialist susan(a)swanlibraries.net<mailto:susan@swanlibraries.net> * (630)326-7146 SWAN Library Services 125 Tower Drive, Burr Ridge, IL 60527 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

9 years, 3 months

2017 Library Closed Dates

by Helen Pinder

This is a quick reminder to be sure a Days Closed form<https://support.swanlibraries.net/days-closed> has been completed for your library. Helen Pinder Analyst, Member Services helen(a)swanlibraries.net<mailto:helen@swanlibraries.net> * (630)326-8716 SWAN Library Services 125 Tower Drive, Burr Ridge, IL 60527 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

9 years, 3 months

CTS phones *update*

by Lauren Levaggi

SWAN Libraries - The Crete Public Library phone issues have been resolved as of 10/26. Calls should no longer be dropped, and incoming and outgoing calls are working. Lauren Levaggi Support Analyst, Member Services lauren(a)swanlibraries.net<mailto:lauren@swanlibraries.net> * (630)326-8621 SWAN Library Services 125 Tower Drive, Burr Ridge, IL 60527 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

9 years, 3 months

SWAN Committee of the Whole Meeting, Nov 1 Agenda & Packet

by webmaster＠swanlibraries.net

9 years, 3 months

SWAN Circulation Advisory Committee Election for 2016 - deadline 11/4/16

by Kate Boyle

Everyone - The ballot for the election of four members to the SWAN Circ Advisory Committee opens at Noon today. Five individuals have submitted their names for your consideration. Good luck to all that tossed their hat in the ring. We ask that there is only one ballot cast per library, and recommend that it is cast by the Circulation Manager/ Supervisor. You will find the election ballot here: https://fs8.formsite.com/SWANServices/form223/index.html Election closes Friday, November 4th at Noon. Thank you for taking the time to vote. Kate Boyle Member Services Manager kate(a)swanlibraries.net<mailto:kate@swanlibraries.net> * (630)326-8617 SWAN Library Services 125 Tower Drive, Burr Ridge, IL 60527 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

9 years, 3 months

Symphony Server Database Maintenance and Required Use of Offline Mode Dec 3rd-4th

by webmaster＠swanlibraries.net

9 years, 3 months

EBSCO Discovery Service and OpenAthens Live for Staff

by joseph.miller＠railslibraries.info

From the SWAN Support Website: SWAN Libraries— EBSCO Discovery Service (EDS) and OpenAthens are now live on your Enterprise Development profiles! EDS integrates article search into Enterprise and OpenAthens ties access of these databases to the patron's barcode and PIN without the need for a unique login for each content provider. Before we go live with EDS for patrons, SWAN staff will be sending out testing plans and video tutorials so you can verify EDS/OpenAthens are functioning properly within your library. If you are familiar with how authentication works and would like to test EDS/OpenAthens on your own, the opt-in period for activating EDS for patrons will begin on November 1st. More details will be provided about the opt-in process next week. The first testing plan should take no more than five minutes. Download the attached document and follow the seven steps (with pictures!) to verify your library's IP address is being whitelisted. Lastly, on November 21 (time TBD), EBSCO will be presenting an in-depth training webinar covering how to search within EDS, how to customize EDS for your library, and how to utilize OpenAthens as a statistics reporting tool. More details about the webinar will be provided soon. Originally posted at: https://support.swanlibraries.net/news/2016-10-21/ebsco-discovery-service-a…

9 years, 3 months

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