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*Update* Planned Network Outage on Wed, Jan 25 5am-6am
by Ian Nosek 25 Jan '17

25 Jan '17

SWAN Member Libraries: This morning's planned network outage concluded successfully and only lasted a brief two minutes. All impacted services were restored quickly and are currently available for use. Thanks for your patience. Ian Nosek System Administrator ian(a)swanlibraries.net<mailto:ian@swanlibraries.net> * (630)326-5886 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/> From: swancom-bounces(a)list.swanlibraries.net [mailto:swancom-bounces@list.swanlibraries.net] On Behalf Of Aaron Skog Sent: Tuesday, January 24, 2017 4:17 PM To: swancom(a)list.swanlibraries.net Subject: [SWANcom] *Reminder* Planned Network Outage on Wed, Jan 25 5am-6am SWAN Libraries: This is just a reminder of planned work in the RAILS datacenter tomorrow at 5am for 1 hour. Details on services impacted are listed in the SWAN support posting below. https://support.swanlibraries.net/news/2017-01-23/railsswan-planned-network… Aaron Skog Executive Director aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * (630)326-7022 *Please note my new email address and phone number* *Our new business address as of December 12, 2016* SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

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Fiction/Nonfiction Facet Live on Enterprise
by webmaster＠swanlibraries.net 24 Jan '17

24 Jan '17

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*Reminder* Planned Network Outage on Wed, Jan 25 5am-6am
by Aaron Skog 24 Jan '17

24 Jan '17

SWAN Libraries: This is just a reminder of planned work in the RAILS datacenter tomorrow at 5am for 1 hour. Details on services impacted are listed in the SWAN support posting below. https://support.swanlibraries.net/news/2017-01-23/railsswan-planned-network… Aaron Skog Executive Director aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * (630)326-7022 *Please note my new email address and phone number* *Our new business address as of December 12, 2016* SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

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IPLAR
by Crystal Vela 23 Jan '17

23 Jan '17

**Please route to appropriate staff** SWAN has created reports using BLUEcloud Analytics to assist with IPLAR reports. Attached are instructions on how to find and use them. If you have any questions, please send a ticket to help(a)swanlibraries.net<mailto:help@swanlibraries.net> Crystal Vela Consultant, Member Services crystal(a)swanlibraries.net<mailto:crystal@swanlibraries.net> * (630)326-8059 *Please note my new email address and phone number* SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

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Enterprise Maintenance Scheduled Tonight 10pm, Jan 20
by Aaron Skog 20 Jan '17

20 Jan '17

SWAN Libraries: This maintenance at 10pm tonight on our hosted Enterprise was requested by SirsiDynix from the Software-as-a-Service (SaaS) Team. They indicated it was urgent. It will bring all of SWAN's Enterprise down for a period, perhaps an hour at the most. We will send out updates via SWANcom. https://support.swanlibraries.net/news/2017-01-20/enterprise-maintenance-sc… For reference, the other week I wrote about some ongoing Enterprise issues that SWAN is working with SirsiDynix to correct. I hope to provide you all an update next week on the subject of Enterprise. https://support.swanlibraries.net/news/2017-01-06/corrective-measures-enter… Aaron Skog Executive Director aaron(a)swanlibraries.net<mailto:aaron@swanlibraries.net> * (630)326-7022 *Please note my new email address and phone number* *Our new business address as of December 12, 2016* SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

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In transit Items
by Vickie Totton 20 Jan '17

20 Jan '17

**Please route to appropriate staff** SWAN will be running the List Items in Transit 30 Days or Longer report and distributing it on a monthly basis. Attached please find the report for this month and the instructions for processing it. Vickie Totton Consultant, Member Services vickie(a)swanlibraries.net<mailto:vickie@swanlibraries.net> * (630)326-8714 **Please note my new contact information** SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

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Enterprise Maintenance Scheduled Friday 1/20 from 10pm-11pm
by webmaster＠swanlibraries.net 20 Jan '17

20 Jan '17

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RAILS/SWAN Planned Network Outage on Wed, Jan 25th from 5am-6am
by webmaster＠swanlibraries.net 18 Jan '17

18 Jan '17

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Enterprise issue resolved
by webmaster＠swanlibraries.net 18 Jan '17

18 Jan '17

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Issue with Enterprise in Firefox
by webmaster＠swanlibraries.net 18 Jan '17

18 Jan '17

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