SWAN Member Library and Information Technology Staff:
Database maintenance has concluded successfully.
This rebuild has finalized the deduplication process.
Staff will be able to resume normal operations beginning tomorrow.
Thanks for everyone’s patience throughout the weekend!
Ian Nosek
System Administrator
ian(a)swanlibraries.net<mailto:ian@swanlibraries.net> • (630)326-5886
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
swanlibraries.net<https://www.swanlibraries.net/> • catalog.swanlibraries.net<https://catalog.swanlibraries.net/>
From: Ian Nosek
Sent: Sunday, May 27, 2018 7:44 PM
To: swancom(a)list.swanlibraries.net; swantech(a)list.swanlibraries.net; 'swancirc(a)list.swanlibraries.net' <swancirc(a)list.swanlibraries.net>
Subject: *Reminder* Database Maintenance Begins Sunday Evening (5/27) - System Downtime
SWAN Member Library and Information Technology Staff:
System maintenance is underway.
All Symphony WorkFlows functions and internal SIP2 connections will be unavailable during the duration of the maintenance window. There may be brief external service disruptions this evening, but we expect access to external vendors to remain largely available.
For further details, please refer to the full notice below.
We will notify everyone when system maintenance has concluded and all services are once again available.
Ian Nosek
System Administrator
ian(a)swanlibraries.net<mailto:ian@swanlibraries.net> • (630)326-5886
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
swanlibraries.net<https://www.swanlibraries.net/> • catalog.swanlibraries.net<https://catalog.swanlibraries.net/>
From: swancom-bounces(a)list.swanlibraries.net<mailto:swancom-bounces@list.swanlibraries.net> <swancom-bounces(a)list.swanlibraries.net<mailto:swancom-bounces@list.swanlibraries.net>> On Behalf Of webmaster(a)swanlibraries.net<mailto:webmaster@swanlibraries.net>
Sent: Friday, May 25, 2018 10:01 AM
To: swancom(a)list.swanlibraries.net<mailto:swancom@list.swanlibraries.net>
Subject: [SWANcom] Database Maintenance Begins Sunday Evening (5/27) - System Downtime
Message from sender:
From the SWAN Support Website:
Published on SWAN (https://support.swanlibraries.net)
________________________________
Database Maintenance Begins Sunday Evening (5/27) - System Downtime
05/25/2018 - 10:00 - by Ian Nosek
SWAN Member Library and Information Technology Staff:
This holiday weekend, beginning Sunday evening, May 27 through Monday, May 28, SWAN will be performing database maintenance on our Symphony Server to finalize the deduplication process. This maintenance will be rebuilding the full cataloging index and will commit the changes made during the deduplication process that began on May 18.
During this time, there will be no access to Symphony WorkFlows or SIP2 connected hardware. Other external systems may experience brief outages during this time, but access to digital media, reference databases and Enterprise should remain largely accessible.
Click "Read more" below for the services affected.
This process requires SWAN to rebuild the Symphony database indexes, which requires server downtime and will affect most Symphony services intermittently. Please see the list below for the specific services affected:
- Symphony Server functions - Unavailable Sunday evening through Monday.
* WorkFlows (staff must use Offline mode for checkout; no check-ins please)
* SIP2 connected hardware (AMH, self-check)
- Symphony Web Services functions - Intermittent availability Sunday evening through Monday.
* Enterprise My Account functions (including payments)
* Enterprise material availability
* Digital media/eRC/reference databases
* BookMyne
This downtime will begin Sunday, May 27 at approximately 6:30 p.m. and run through Monday evening. SWAN will send a follow-up message when the database maintenance has completed and staff can resume normal work practices. We anticipate the system to be available before business hours on Tuesday, May 29.
Please email help(a)swanlibraries.net<mailto:help@swanlibraries.net> if you have any questions or concerns about the approaching system maintenance.
Thank you for your patience.
--
SWAN Library Services
800 Quail Ridge Drive - Westmont, IL 60559
Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net>
Phone: 844-SWANLIB (844-792-6542)
https://support.swanlibraries.net/<https://swanlibraries.us12.list-manage.com/track/click?u=3614d2bf2973ce67a8…>
________________________________
Source URL: https://support.swanlibraries.net/news/2018-05-25/database-maintenance-begi…
SWAN Member Library and Information Technology Staff:
System maintenance is underway.
All Symphony WorkFlows functions and internal SIP2 connections will be unavailable during the duration of the maintenance window. There may be brief external service disruptions this evening, but we expect access to external vendors to remain largely available.
For further details, please refer to the full notice below.
We will notify everyone when system maintenance has concluded and all services are once again available.
Ian Nosek
System Administrator
ian(a)swanlibraries.net<mailto:ian@swanlibraries.net> • (630)326-5886
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
swanlibraries.net<https://www.swanlibraries.net/> • catalog.swanlibraries.net<https://catalog.swanlibraries.net/>
From: swancom-bounces(a)list.swanlibraries.net <swancom-bounces(a)list.swanlibraries.net> On Behalf Of webmaster(a)swanlibraries.net
Sent: Friday, May 25, 2018 10:01 AM
To: swancom(a)list.swanlibraries.net
Subject: [SWANcom] Database Maintenance Begins Sunday Evening (5/27) - System Downtime
Message from sender:
From the SWAN Support Website:
Published on SWAN (https://support.swanlibraries.net)
________________________________
Database Maintenance Begins Sunday Evening (5/27) - System Downtime
05/25/2018 - 10:00 - by Ian Nosek
SWAN Member Library and Information Technology Staff:
This holiday weekend, beginning Sunday evening, May 27 through Monday, May 28, SWAN will be performing database maintenance on our Symphony Server to finalize the deduplication process. This maintenance will be rebuilding the full cataloging index and will commit the changes made during the deduplication process that began on May 18.
During this time, there will be no access to Symphony WorkFlows or SIP2 connected hardware. Other external systems may experience brief outages during this time, but access to digital media, reference databases and Enterprise should remain largely accessible.
Click "Read more" below for the services affected.
This process requires SWAN to rebuild the Symphony database indexes, which requires server downtime and will affect most Symphony services intermittently. Please see the list below for the specific services affected:
- Symphony Server functions - Unavailable Sunday evening through Monday.
* WorkFlows (staff must use Offline mode for checkout; no check-ins please)
* SIP2 connected hardware (AMH, self-check)
- Symphony Web Services functions - Intermittent availability Sunday evening through Monday.
* Enterprise My Account functions (including payments)
* Enterprise material availability
* Digital media/eRC/reference databases
* BookMyne
This downtime will begin Sunday, May 27 at approximately 6:30 p.m. and run through Monday evening. SWAN will send a follow-up message when the database maintenance has completed and staff can resume normal work practices. We anticipate the system to be available before business hours on Tuesday, May 29.
Please email help(a)swanlibraries.net<mailto:help@swanlibraries.net> if you have any questions or concerns about the approaching system maintenance.
Thank you for your patience.
--
SWAN Library Services
800 Quail Ridge Drive - Westmont, IL 60559
Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net>
Phone: 844-SWANLIB (844-792-6542)
https://support.swanlibraries.net/<https://swanlibraries.us12.list-manage.com/track/click?u=3614d2bf2973ce67a8…>
________________________________
Source URL: https://support.swanlibraries.net/news/2018-05-25/database-maintenance-begi…
SWAN Member Library and Information Technology Staff:
The long-running ADUText report has concluded, however, due to the timeframe in which this report ran, we did need to suspend our ADUUser report, so it’s possible that users added on Saturday may not be fully searchable. These users will show up via barcode number.
The regularly scheduled morning reports are beginning to run though, but we will be seeing a delay in reports throughout the day. We ask that staff refrain from running any non-critical reports until the system has had some time to catch up.
Thank you for your patience.
Ian Nosek
System Administrator
ian(a)swanlibraries.net<mailto:ian@swanlibraries.net> • (630)326-5886
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
swanlibraries.net<https://www.swanlibraries.net/> • catalog.swanlibraries.net<https://catalog.swanlibraries.net/>
From: swancom-bounces(a)list.swanlibraries.net <swancom-bounces(a)list.swanlibraries.net> On Behalf Of webmaster(a)swanlibraries.net
Sent: Sunday, May 27, 2018 10:38 AM
To: swancom(a)list.swanlibraries.net
Subject: [SWANcom] Long-Running Maintenance Report - 5/27
Message from sender:
From the SWAN Support Website:
Published on SWAN (https://support.swanlibraries.net)
________________________________
Long-Running Maintenance Report - 5/27
05/27/2018 - 10:37 - by Ian Nosek
SWAN Member Library and Information Technology Staff:
We’re currently seeing a long-running maintenance report, “ADUText” that is delaying the start of the normally scheduled reports. If this report runs into library hours this afternoon, you may also encounter ‘locked’ item records or ‘headings need to be indexed’ errors.
If possible, please avoid submitting unnecessary reports today so we’re able to catch up with our report schedule this afternoon.
We will send notice once this maintenance report concludes.
Thank you for your patience.
--
SWAN Library Services
800 Quail Ridge Drive - Westmont, IL 60559
Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net>
Phone: 844-SWANLIB (844-792-6542)
https://support.swanlibraries.net/<https://swanlibraries.us12.list-manage.com/track/click?u=3614d2bf2973ce67a8…>
________________________________
Source URL: https://support.swanlibraries.net/news/2018-05-27/long-running-maintenance-…
SWAN Libraries -
The Crete Public Library will be closed on Saturday, May 26th due to no air conditioning. Regular hours to (hopefully) resume on Tuesday, May 29th.
The Broadview Public Library District will be closed for another phase of renovation-related projects on Tuesday, 5/29/18 and Wednesday, 5/30/18.
The library anticipates resuming normal operations on Thursday 5/31/18.
SirsiDynix is in the midst of merging records through the de-duplication process. This means the system is being taxed. Expect delays in processing. Work that can be pushed to later in the day and even preferably, until after completion of de-duplication, should be considered.