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Enterprise My Account Login Problems

by webmaster＠swanlibraries.net

7 years, 6 months

Symphony Slowness

by webmaster＠swanlibraries.net

7 years, 6 months

UPDATE: NCOA Cleanup Work Remaining

by Joseph Miller

SWAN Libraries, The National Change of Address (NCOA) cleanup project will continue through next week. What will continue 12/26/2018 - 12/28/2018: * Addition of ZIP+4 and consolidation of Street fields for apartment numbers What has been completed: * New addresses added as shown in NCOA database (12/17/2018) * Status updated to BADADDRES (12/17/2018) * Notes containing old address information (12/21/2018) The remaining work on this project will not involve status updates to user records. For a list of user records updated in the cleanup, see the NCOA List Your Updated Patrons<https://support.swanlibraries.net/documentation/66540> documentation on the SWAN Support Site. Joseph Miller Project Manager joseph(a)swanlibraries.net<http://thumbs3.ebaystatic.com/d/l225/m/m4wWk_u_P0XOUVHnL6u8jbQ.jpg> * (630) 326-7109 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

7 years, 6 months

EDI Order Duplication Update

by webmaster＠swanlibraries.net

7 years, 6 months

Issue with Clean Holds Shelf & Bounce Emails on 12/20

by Steven Schlewitt

SWAN Member Libraries and Circulation Staff: Clean Holds Shelf and Bounce Email notifications were not sent to the library aliased email addresses (aaa(a)notices.swanlibraries.net) this morning due to an issue with the SWAN volume email service. The issue has since been resolved and Clean Holds Shelf reports are being sent manually now. We've regenerated and sent the bounce notifications as well. We apologize for the inconvenience and do not expect further disruptions today or through the holiday. Thank you, -- SWAN Library Services 800 Quail Ridge Drive - Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net/

7 years, 6 months