Please find your library on the tabs at the bottom of the reports and check your shelves for the items.
Vickie Totton
Consultant, Member Services
vickie(a)swanlibraries.net<mailto:vickie@swanlibraries.net> * (630)326-8714
**Please note my new contact information**
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>
We believe the SWANcom issue is now resolved, so this email should contain two attachments.
Please find your library at the bottom of the workbook and check your shelves for all items. If you find any of the items please check them in and follow the routing instructions on the screen.
Thank you!
--
SWAN Library Services
800 Quail Ridge Drive - Westmont, IL 60559
Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net>
Phone: 844-SWANLIB (844-792-6542)
https://support.swanlibraries.net/
SWAN Member Library Staff:
We're currently experiencing issues with our SWANcom mail service which are causing some delays in delivery and stripping file attachments. We're working to troubleshoot the issue and will resend any missed emails or attachments once these issues are resolved.
Thank you.
--
SWAN Library Services
800 Quail Ridge Drive - Westmont, IL 60559
Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net>
Phone: 844-SWANLIB (844-792-6542)
https://support.swanlibraries.net/
Please find your library at the bottom of the workbook and check your shelves for all items. If you find any of the items please check them in and follow the routing instructions on the screen.
Thank you!
From: "Distribution Services" <saas-smtp(a)bc.sirsidynix.net>
Sent: Thursday, September 6, 2018 10:11 AM
To: Vickie Totton <vickie(a)swanlibraries.net>
Subject: Item Library - List Items in Transit for 10-30 days
Please find your library at the bottom of the workbook and check your shelves for all items. If you find any of the items please check them in and follow the routing instructions on the screen.
Thank you!
From: "Distribution Services" <saas-smtp(a)bc.sirsidynix.net>
Sent: Thursday, September 6, 2018 10:12 AM
To: Vickie Totton <vickie(a)swanlibraries.net>
Subject: Transiting Library - List Items in Transit for 10-30 days
Please find your tab at the bottom of the workbook and check your shelves for the items listed.
Good morning member libraries,
The On-Order section is not displaying in the item detail display in Enterprise. In addition, the Holdings section is not displaying in the item detail display for serials.
These are known issues with the latest release of Enterprise. We're working with SirsiDynix to either roll back to a previous version or install a patch.
Tara Wood
User Experience Manager
tara(a)swanlibraries.net<mailto:tara@swanlibraries.net> * (630)326-7706
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>