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EDI Order Duplication Update

by webmaster＠swanlibraries.net

7 years, 1 month

Issue with Clean Holds Shelf & Bounce Emails on 12/20

by Steven Schlewitt

SWAN Member Libraries and Circulation Staff: Clean Holds Shelf and Bounce Email notifications were not sent to the library aliased email addresses (aaa(a)notices.swanlibraries.net) this morning due to an issue with the SWAN volume email service. The issue has since been resolved and Clean Holds Shelf reports are being sent manually now. We've regenerated and sent the bounce notifications as well. We apologize for the inconvenience and do not expect further disruptions today or through the holiday. Thank you, -- SWAN Library Services 800 Quail Ridge Drive - Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net/

7 years, 1 month

Item Library - List Items in Transit for 10-30 days

by "Distribution Services"

7 years, 1 month

Evergreen Park Closed Friday, Dec 21

by Dawne Tortorella

The Evergreen Public Library will be closed on Friday, December 21st for roof replacement. They will reopen on Saturday, December 22nd.

7 years, 1 month

EDI Order Duplication

by webmaster＠swanlibraries.net

7 years, 1 month

NoveList Select Upgrade Coming January 10

by webmaster＠swanlibraries.net

7 years, 1 month

Annual Patron Record Purge

by webmaster＠swanlibraries.net

7 years, 1 month

UPDATE: NCOA Cleanup and Partial Modify Patron Data Freeze Lifted

by webmaster＠swanlibraries.net

7 years, 1 month

NCOA Cleanup and Partial Modify Patron Data Freeze Continues

by Vickie Totton

Thank you all for your patience as we continue to process the NCOA file. As a reminder any changes made to the STREET, CITY, STATE, and ZIP fields in the Addresses tab before the freeze is lifted will be overwritten as we complete the project. Vickie Totton Consultant, Member Services vickie(a)swanlibraries.net<mailto:vickie@swanlibraries.net> * (630)326-8714 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

7 years, 1 month

Longoverdue Processing of RB/ILL Items

by Vickie Totton

We have compiled shelf check reports for all RB/ILL items that have been reimbursed; one is sorted by owning library, the other by patron library. You can find the RB/ILL Long Overdue Item Clean-up<https://support.swanlibraries.net/documentation/66527> reports, along with the instructions to process them, on the SWAN Support Site. Please check your shelves as soon as possible as we will be running the Custom Longoverdue Report (CLR) for these items before January 1, 2019 Vickie Totton Consultant, Member Services vickie(a)swanlibraries.net<mailto:vickie@swanlibraries.net> * (630)326-8714 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

7 years, 1 month

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