River Forest Public Library will be closed on December 7th for an In-Service day. They will resume regular hours on December 8th.
Crystal Vela
Consultant, Member Services
crystal(a)swanlibraries.net<mailto:crystal@swanlibraries.net> * (630)326-8059
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>
The Cicero Public will be closed on Friday, November 30 for an In-service day. They will resume regular hours on Saturday, December 1st.
Crystal Vela
Consultant, Member Services
crystal(a)swanlibraries.net<mailto:crystal@swanlibraries.net> * (630)326-8059
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>
Member Libraries:
There will be no Serials Users Group Meeting on Thursday, 11/29/18. This was cancelled in L2 when we combined the Serials Users Group Meeting with the Cataloging Advisory Meeting in the Fall, but it was still listing on the SWAN support site. We have corrected the web page and apologize for any inconvenience.
Please plan to join us at the next Serials Users Group Meeting on Thursday, June 13, 2019.
Samantha Dietel
Consultant, Member Services
samantha(a)swanlibraries.net<mailto:samantha@swanlibraries.net> * (630) 326-8647
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>
The La Grange Library will be closing for renovations, from Dec 3 through Dec 18th. The library will re-open on December 19th .
Crystal Vela
Consultant, Member Services
crystal(a)swanlibraries.net<mailto:crystal@swanlibraries.net> * (630)326-8059
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>
Member Libraries,
In an effort to clear up confusion, SWAN has updated the Unusable/Damaged procedure as well as changed the user names for the accounts.
What used to be RB_ILL_DAMAGED is now UNUSABLE_RB_ILL
What used to be RB_ILL_LOSS is now LOSS_RB_ILL
Please see the attached documentation or visit the Beta Support Site<https://swandev.swanlibraries.net/>.
Crystal Vela
Consultant, Member Services
crystal(a)swanlibraries.net<mailto:crystal@swanlibraries.net> * (630)326-8059
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>
SWAN Libraries,
The new support site is now open for beta testing<https://swandev.swanlibraries.net/>! Please use our simple feedback form<https://fs8.formsite.com/SWANServices/csnwj9vs9x/index.html> to communicate any issues you find. The form will remain open until December 7th, which will allow SWAN staff time to implement any changes before the full launch on December 11th. Many thanks to all library staff who participated in the numerous interviews, card sorts, and tree tests that have helped us better categorize documentation and content on the new site-your feedback has been immensely helpful in organizing the new site.
Some things to test and report for the new site:
* Log in with your current L2 account information, just like the current site
* Test the new site search by searching for documents and noting the accuracy of the results
* Let us know how you feel about the new online documentation format
* Try out the Quick library lookup on the homepage
* Let us know about any resources you use regularly that you can't find on the beta site
Again, this feedback form will remain open until December 7th and the new site will launch Tuesday, December 11th.
Links:
New SWAN Support Site: https://swandev.swanlibraries.net/
Feedback Form: https://fs8.formsite.com/SWANServices/csnwj9vs9x/index.html
Joseph Miller
Project Manager
joseph(a)swanlibraries.net<http://thumbs3.ebaystatic.com/d/l225/m/m4wWk_u_P0XOUVHnL6u8jbQ.jpg> * (630) 326-7109
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>
