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Symphony & Enterprise Slowdown
by webmaster＠swanlibraries.net 27 Dec '18

27 Dec '18

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Clean Holds Shelf reports available
by Dawne Tortorella 27 Dec '18

27 Dec '18

The Clean Holds Shelf reports have completed as of 9:18 AM. Due to holiday closures, these reports may be longer than normal. Also, over the next two days (Friday, 12/28 and Saturday, 12/29) there may be a delay in receiving these reports in the morning. We will announce any delays past 10 AM on these reports over the next two days.

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Clean Holds Shelf Report Delayed
by webmaster＠swanlibraries.net 27 Dec '18

27 Dec '18

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Workflows and Enterprise Update
by webmaster＠swanlibraries.net 26 Dec '18

26 Dec '18

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Enterprise My Account Login Problems
by webmaster＠swanlibraries.net 26 Dec '18

26 Dec '18

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Symphony Slowness
by webmaster＠swanlibraries.net 26 Dec '18

26 Dec '18

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UPDATE: NCOA Cleanup Work Remaining
by Joseph Miller 21 Dec '18

21 Dec '18

SWAN Libraries, The National Change of Address (NCOA) cleanup project will continue through next week. What will continue 12/26/2018 - 12/28/2018: * Addition of ZIP+4 and consolidation of Street fields for apartment numbers What has been completed: * New addresses added as shown in NCOA database (12/17/2018) * Status updated to BADADDRES (12/17/2018) * Notes containing old address information (12/21/2018) The remaining work on this project will not involve status updates to user records. For a list of user records updated in the cleanup, see the NCOA List Your Updated Patrons<https://support.swanlibraries.net/documentation/66540> documentation on the SWAN Support Site. Joseph Miller Project Manager joseph(a)swanlibraries.net<http://thumbs3.ebaystatic.com/d/l225/m/m4wWk_u_P0XOUVHnL6u8jbQ.jpg> * (630) 326-7109 SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 swanlibraries.net<https://www.swanlibraries.net/> * catalog.swanlibraries.net<https://catalog.swanlibraries.net/>

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EDI Order Duplication Update
by webmaster＠swanlibraries.net 20 Dec '18

20 Dec '18

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Issue with Clean Holds Shelf & Bounce Emails on 12/20
by Steven Schlewitt 20 Dec '18

20 Dec '18

SWAN Member Libraries and Circulation Staff: Clean Holds Shelf and Bounce Email notifications were not sent to the library aliased email addresses (aaa(a)notices.swanlibraries.net) this morning due to an issue with the SWAN volume email service. The issue has since been resolved and Clean Holds Shelf reports are being sent manually now. We've regenerated and sent the bounce notifications as well. We apologize for the inconvenience and do not expect further disruptions today or through the holiday. Thank you, -- SWAN Library Services 800 Quail Ridge Drive - Westmont, IL 60559 Email: help(a)swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net/

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Item Library - List Items in Transit for 10-30 days
by "Distribution Services" 20 Dec '18

20 Dec '18

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